Questions and Answers about Orchard Supply Hardware

View all 10 questions about Orchard Supply Hardware

Who deals with proplem on the floor?

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8 answers

The Leads and managers.

Answered - Cashier/Customer Service (Current Employee) - City of Sunrise, FL

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Its every employees responsibility to either find the right answer or know what to do to help the customer

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There is always 1-2 managers on duty to deal with problems

Answered - Customer Service Representative (CSR) (Former Employee) - Fresno, CA

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Can go to the managers but they only sweep problem under the rug, nothing is done but your hours get cut & everyone knows that you are the one who complained

Answered - Cashier (Former Employee) - Salinas, CA

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The managers, supervisors, team leads

Answered - Material Handler/Forklift Operator (Current Employee) - Tracy, CA

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Any available associate, if they wish to speak to a manager we call one over.

Answered - Customer Service Representative (Current Employee) - La Verne, CA

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Costumer service representatives

Answered - Cashier (Former Employee) - Napa, CA

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Managers and supervisors are the ones who deals with any issue on the floor when the sales associate is unable to do so.

Answered - Warehouse Sales Associate (Former Employee) - Huntington Beach, CA

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