The Leads and managers.
Answered - Cashier/Customer Service (Current Employee) - City of Sunrise, FL
Its every employees responsibility to either find the right answer or know what to do to help the customer
There is always 1-2 managers on duty to deal with problems
Answered - Customer Service Representative (CSR) (Former Employee) - Fresno, CA
Can go to the managers but they only sweep problem under the rug, nothing is done but your hours get cut & everyone knows that you are the one who complained
Answered - Cashier (Former Employee) - Salinas, CA
The managers, supervisors, team leads
Answered - Material Handler/Forklift Operator (Current Employee) - Tracy, CA
Any available associate, if they wish to speak to a manager we call one over.
Answered - Customer Service Representative (Current Employee) - La Verne, CA
Costumer service representatives
Answered - Cashier (Former Employee) - Napa, CA
Managers and supervisors are the ones who deals with any issue on the floor when the sales associate is unable to do so.
Answered - Warehouse Sales Associate (Former Employee) - Huntington Beach, CA