Cashier, Hardware Associate (Former Employee) – Modesto, CA – October 13, 2017
This company overall is poorly ran, the store I worked in was one of the poorest managed stores I have ever worked for. The turn over rate the first year I was there was close to 100 people. The store manager isn't even fit to run a Taco Bell let alone a hardware store. The worst part was having to smile talking to customers while managment was complaining and yelling at us in our earpiece. The pay is horrible, the hours sucks and the expectations are too high.
Store Manager / District Manager (Former Employee) – San Jose, CA – October 2, 2017
Orchard Supply Hardware was an enjoyable place to work. For the most part, the work-life balance was very good. The company is continually trying to improve their customer experience. During my tenure as a manager, we had several owners of the company. The worst relationship was when Sears had purchased the company. During that tenure, there was very little direction and poor management decisions.
Nursery,,garden associate (Former Employee) – Fremont, CA – September 19, 2017
it was a no where job it was a job that i worked hard at but never got credit for.i tried to put my best foot forward but kept getting tripped up.everybody works extra hard because they are understaffed
Customer Service/ Cash Office Associate (Former Employee) – Manteca, CA – September 14, 2017
a lot of the managers or key carriers acted like high school kids. constantly starting drama and saying stuff behind your back. got to a point where you didn't know who you could trust. a lot of management people brought their Homelife to work and let it effect their work day
Sales Associate (part-time) (Current Employee) – Thousand Oaks, CA – September 10, 2017
One never knows what will take place every day since products are moved and you may have training or stocking, cleaning and of course helping the customer. The hardest part of working at Osh is that most employees are part time so you may not come in for 2-3 days and then there are several changes in the store products location and then it is harder to help the customer. Also, one learns so many tasks in addition to what they were hired for that one becomes a jack of all trades and master of none. You may have been hired for Garden but end up helping in paint or cashiering, etc.
They try to make it nice with special day lunches, discount on products.
Paint lead (Former Employee) – Manteca, CA – September 7, 2017
Customers were great. Enjoyed merchandising and all the job duties. Opportunities to be creative in the departments in which i worked were welcomed and appriciated. Learned alot about products at the learning seminars, enjoyed meeting the vendors. A struggling company with staff cutbacks made it hard to perform at a persons peak ability. High turnover with staff no time to train new employees. High management turnover.
Cashier/Customer Service (Former Employee) – Modesto, CA – September 7, 2017
Orchard is one of my favorite stores, it is your neighborhood hardware store. where you get the same customers so you know everyone by name. questions asked get answered. we would give all the information needed. it was very competitive for the cashiers on registering customers for rewards. It brought pride to me to go to work everyday in an environment that was so uplifting.
Workbench/ Hardware Sales Associate (Current Employee) – Buena Park, CA – September 1, 2017
I used to love working here. Good corporate culture, possibilities for advancement, and a genuinely caring leadership group. Now that Lowe's is worried about the losses suffered financially, the dumpster fire has started. Cut hours, running stores with inadequate staffing, uncaring or inept management, and a general air of despair haunt the sales floor.
Skeleton crews, no replacement of losses to attrition, no real chance for advancement, first hand experience working for a company going bankrupt for the second time
Sales Lead (Current Employee) – San Leandro, CA – August 23, 2017
Orchard Supply Hardware is a good company to work for and gives stores the opportunity to make it better. With that, you must be selective on which store you work for because where some stores are great to be at; there are some that are also not. Full time positions are desired by associates who desperately need the money however you wave any work/life balance when you take on that role. The money is competitive with other retailers, possibly leaning to the lower end.
My recommendation is, take the job if you are looking to stay busy. But just be part time and enjoy your life as well. You will miss it, if you take the full time role. Schedules are at random and are never set. Corporate has made this a requirement, to provide equal opportunity amongst all associates.
Discounts, Healthcare, Great PTO
No work/life balance, no set schedules, little compensation
Cashier (Former Employee) – Los Angeles, CA – July 30, 2017
I loved my actual job of cashiering and talking to customers as well as checking them out, however it being said that you could lose your job if you did not sign enough customers was not cool. There was also no real room to grow in the company for me. The customers were great and so were some coworkers, but company policies sucked.