Challenges from continually-changing management
Manager (Former Employee) – San Jose, CA – May 3, 2017
Over the 10 years I worked at Orchard Supply Hardware, there were three different corporate owners, five different presidents, and six different marketing chiefs. This churn created difficulty in reaching corporate goals, which, in turn, caused too much course changing. As a result, OSH has struggled to establish a coherent place in the retail space. There has been a culture of infighting between business units, typified by finger-pointing and the lack of accountability. The latest leadership has voiced the commitment to change this culture, but it is going to take a long time.
Ability to initiate projects
Lower compensation, negative culture