Orchard Supply Hardware Employee Reviews

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Friendly Environment
Receiving Specialist (Former Employee) –  Tigard, ORFebruary 13, 2017
In the time I worked here I learned many things, considering I had only worked in a restaurant before this. Some of these things included, working in a fast paced team environment, operating a forklift proficiently, learning about gardening, tools, electrical components and many other things that are offered in a hardware store.
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Very low wages!
Money Room Clerk/office asst/csr (Former Employee) –  Santa Clara, CAFebruary 13, 2017
You will get used and get trained for many positions but do not expect a raise for your hardwork and dedication!!!! Managers have their favorites!
Pros
Long lunch
Cons
Low wages, impossible deadlines, low staffed many times of the year
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Overall good experience
Cashier (Former Employee) –  Napa, CAFebruary 10, 2017
Good work experience overall. Considerate of student schedules and good training. Some registers are located outside and cashiers would take turns working outside.
Pros
Good beginner work experience
Cons
working outside in varying weather conditions
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Hardware company full of lengendary employees
SALES ASSOCIATE (Former Employee) –  Woodland Hills, CAJanuary 30, 2017
An atmosphere for heavy lifting and customer support. More of what I enjoyed was coming to work with a great amount of energy for helping out customers and having a great time with some of the employees.
Pros
Part timers get called for more hours
Cons
Not enough room for advancement
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Great work environment, and awesome co-workers.
Cashier (Current Employee) –  Santa Maria, CAJanuary 26, 2017
I love working at Orchard Supply Hardware. My co-workers are amazing, and the environment is always a positive one. It is never hard to come to work with a smile.
Pros
Great workers
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Great environment ,terrible management
Seasonal Sales Associate (Former Employee) –  Berkeley, CAJanuary 23, 2017
A typical day at work is great with employees who work well together though not all are working at their 110 percent. It seems the younger works trying to ascend up the food chain are willing to go the extra mile and make not only their customers happy but higher ups as well. Whereas the management seems to have lost their flair and only grudgingly get through the day and fail to back their employees when needed. Though the customer is always right a company's most valuable asset shouldn't be undermined for a customer who is very obviously in the wrong and should not be asked back to the place of business.
Pros
Easy to move up, make a request and it will be heard, great employees and customers
Cons
management are lazy and do not back their customers, also been known to cut corners
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Fun, Rewarding, Collaboration
Regional Merchandise Manager (Former Employee) –  San Jose, CAJanuary 20, 2017
Orchard Supply has been around since 1931, the workplace culture is great, the collaboration between all levels is a plus. I recommend Orchard as a job of choice.
Pros
Team, Life Balance, Fun, Rewarding
Cons
none
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Selling hardware products to customers
Sales Associate (Former Employee) –  Fremont, CAJanuary 19, 2017
I was a Sales Associate and was responsible for stocking shelves and helping customers locate the products they need. We try to up-sell other products that the customer my need to complete their job/project
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Fast Pace Workplace
Security Cashier- (Former Employee) –  San Jose, CA 95126January 12, 2017
Orchard Supply is a very family orientated company to work at! Management at this company take pride in their stores and their employees!
Pros
Great benifits
Cons
bi weekly pay
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Productive work place
Customer Service Representative (Former Employee) –  Bakersfield, CAJanuary 8, 2017
Great environment to work in. Enjoyed returning customers. You will have a small town/small store vibe. Management was great to work with. We all felt like family
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Productive and motivating place to work.
Cashier (Former Employee) –  Napa, CAJanuary 5, 2017
Working here was a great first job experience, it was fast paced at times but nothing too unmanageable. Every coworker there was sweet and nice to be around.
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good place overall to work
Customer Service Associate (Former Employee) –  Salinas, CAJanuary 3, 2017
. Maintain the tools department. Make sure restrooms were clean by end of shift. Learned a lot about tools as well as cleaning. Improved my interpersonal people skills, was a team player and learned how make better use of my time, company rules and regulations e.g OSHA. Management was fair. Never had a problem with any of them. Had good coworkers. They would step up if needed to do other jobs than primary job duties as well as myself. The hardest part of my job was after all work was done, trying to stay busy especially when it was slow. The most enjoyable part of the job was when it was real busy, being able to communicate and help customers as well as doing secondary job duties as they arose
Pros
work well with availability
Cons
none
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good pace to work
Operations Manager (Current Employee) –  Weston, FLDecember 28, 2016
friendly customer service,price match , poor hours for part timers .
is a good place to work if you staring your carrier and gain experience
Pros
vacation
Cons
poor hours for part timers
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Stocker crew
Stock Clerk (Former Employee) –  Pasadena, CADecember 21, 2016
I have fun at work overnight and enjoy and work team. The company looks amazing. Co workers are friendly. Helping to thier co workers alot. I worked as stocker for 3 years i quited because I leave bad bosses.
Pros
Break time for an hour. Good paid an hours and extra days for work
Cons
Break time for 10 minutes. No paid time off. No overtime.
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Productive and Fast paced
Customer Service Representative (Current Employee) –  Tracy, CADecember 20, 2016
Managing all cashiers, helping customers with returns and exchanges as well as solving their problems. Answer phone calls and transfer customer to right department. At end of night count all drawers, as well as return drawer.
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Great place to work
Sales Clerk (Former Employee) –  Hanford, CADecember 16, 2016
Orchard Supply offers flexible hours and a good work environment. Management is fair and accessible to hourly workers. The job was fun and I was sorry to have to leave.
Pros
Good management and flexible hours.
Cons
None.
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Productive work place , largest orchard in company
Sales Associate (Former Employee) –  Livermore, CADecember 15, 2016
Loved working as a sales associate , the people where great and the customers where nice friendly people. As a sales associate I was able to help people find exactly what they were looking for.
Pros
Flexible hours with room for advancement .
Cons
High turn over in management
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Old Fashioned
Sales Associate (Former Employee) –  San Jose, CADecember 13, 2016
If you're a white male, you'll go far. Low pay, absolutely no raises, and no care about you as a person. All management wants is a warm body to cover a shift. Corporate was even worse. If you complained to HR, they told your manager what you said. No room to advance at all.
Pros
20% discount
Cons
Low pay, hours.
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Fun job
Hardware Associate (Former Employee) –  Pismo Beach, CADecember 11, 2016
Not a bad job to have, for part or full time work. Good atmosphere, friendly employees and customers being as how it's a smaller hardware store environment.
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great place
Supervisor (Former Employee) –  Napa, CADecember 8, 2016
orchard is a busy fun great place to work flexible scheduling nice managers and a good benefits program very nice place to shop and work if you are looking for a good spot
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Overall rating

3.6
Based on 260 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
2.8
Job Security/Advancement
3.0
Management
3.2
Culture
3.4

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