Cashier/Customer Service/Garden Associate (Former Employee) – Bakersfield, CA – January 27, 2016
I worked here for over a year and a half. The manager doesn't care about anyone but herself. If you are a threat to her authority, she fires you. The associates for the most part are great people, but they don't care about their employees like they should. They promise good hours, but you'll get about 8 a week as a cashier. My advice, work at Lowes.
Sales Associate (Current Employee) – Concord, CA – March 6, 2015
It is good company to work for if you are just starting out and looking to gain experience. The management is generally pretty friendly but there is not a lot of room for career advancement. Among the employees you meet a wide range of people, not all of whom would be considered ideal employees. You learning important sales skills, such as handling customers, inventory, managing cash registers and customer service.
Sales Associate (Current Employee) – West Los Angeles – February 24, 2015
Working with the Orchard family consist of always having the opportunity to help others. Working at Orchard Supply Hardware you have the opportunity to use your knowledge of home improvement to help a customer from your community to fix or improve their homes. Working in such a busy environment allows for you to improve your skills as a sales associate and thus as a result better provide excellent customer service.
Paint Associate (Current Employee) – Tracy, CA – February 19, 2015
I purge and calibrate the paint machine in the morning. stock color samples,paints,tints, and stains. Assist customers in picking out the right paint or stain for them. co-workers are nice and ready to assist you when needed. the most enjoyable part of the job, is assisting the customer. talking to them about their project, and the materials they need. while also recomending other materials they may also need. the hardest part of the job is when i cant provide the customer with the solution they need.
Inventory Specialist (Current Employee) – Los Angeles, CA – February 16, 2015
Orchard has a beautiful niche in the hardware segment of retail, and passes on the benefits it to it's employees. Typical work is done with ease, loose timelines, and minimal supervision, which leads to high moral and unexpected productivity. Very comfortable retail. Having said that, it pays as much as one would expect from retail.
Inventory Control, Fork Lift Driver, Customer Order processing
Warehouse Worker (Former Employee) – San Jose, CA – February 11, 2015
On a typical day I would interface with Customers and process their orders. Unload delivery trucks, re-stock shelves, perform physical counts, order products as necessary. I would also use a fork lift when necessary.
Pick-Up associate (Current Employee) – Fresno, CA – February 8, 2015
I have worked at Orchard for around a year going on two years and things have been great I have gotten steady hours and have moved up and am learning a lot from my fellow co-workers, and within the store constantly talking with customers I am learning something new everyday.
Cashier/Customer Service/Stocker (Former Employee) – Sand City, CA – February 3, 2015
On a typical day at Orchard, I would usually be at work at 5am to stock the store. As usual, I would take care of the outdoor and gardening department. This department consisted of a lot of products that needed to be stocked before or on time with the store would open to the public.I learned where each product was to be placed and learned what each product proclaimed to do. If I was doing my job correctly, the managers would tend to leave me alone and let me do m job. As for working with my co-workers, I did enjoy having the company or just helping me out when times became overwhelming. The hardest part of the job was not getting to every customers question when doing something challenging. What I enjoyed about working at Orchard was getting away from home for just a few hours. Orchard Supply Hardware is located right next to a beach. Working next to a beach and smelling the fresh sea water was the best.
Management is trying to create a fun balanced place to come to work
Replenishment Analyst (Former Employee) – San Jose, CA – January 29, 2015
- There is a lot of interactions with cross functional teams which helps to ensure all teams are in alignment. - I learned a lot of new systems and there are a lot of knowledgeable people with a lot of tenure and experience to help you along the way. - Management is trying to create cohesive teams to help you succeed. - Co-works are great! They are very friendly and are willing to share their experience and tools.
a lot of systems and tools to help do your job
the company is an 80 year old start up with growing pains since it was purchased by lowe's
Department Lead / Key Carrier (Former Employee) – Foster City, CA – November 20, 2014
OSH held great growth opportunities for me. Within a year I was leading the paint department. My fellow employees delighted in helping customers turn home improvement 'Problems' into Solutions. Typical customers questions varied from; "Where can I find ..." to; "I have a broken ... How can I fix it?" It is rewarding to see the smiles on peoples faces - specially when they return with new questions - or with friends requiring assistance. I enjoyed the strong sense of community between our management, our suppliers, the staff and our neighbors.
i fear an uncertain future for staff with lowes testing robotic sales staff
A Place that is based around giving Great Customer Service
Store Manager (Former Employee) – Gilroy, CA – November 14, 2014
I learned that working at Orchard Supply Hardware was a family oriented company. They pride themselves as being the place to shop for your Home Repairs, Paint, Nursery needs. I loved working with my associates. Training them in areas where they would feel more at home with helping the customers.
Receiving/pick-up associate,sales floor associate. (Current Employee) – Modesto, CA – November 5, 2014
A typical day at work would be running around taking care of customers. Learned how to work in hardware, nursery, recieving/ and pick-up, with some cashiering. Management is there to do what they do. The co-workers are absolutely awesome in every way.The hardest part of the job is not going anywhere with the job. Getting to help people is the best part in my experience.
good people, lost of stuff to learn.
horrible hours, almost no advancement opportunities, no more than 25 hours total hours for part-time, lack of job security.