Expect to be paid nothing for a hard back breaking job
Pick Up/Stocking/Receiving Associate (Former Employee), Modesto, CA. – February 19, 2014
Pros: you get a minuscule amount of money bi weekly to pay bills with
Cons: not enough money to enjoy life with, long hours, extremely back breaking work, you're unappreciated by management.
If you work in the back of the store in pick up or receiving. Expect to hurt your back many times, hurt other body parts many times, and go home sore every time. Don't expect to be compensated well for it either. The managers will only push you harder and tell you that you need to work harder...
The management is very unprofessional, extremely unintelligent, – more... might I add very pushy.
If you get a fork lift certification don't expect a raise like any other warehouse would give you. Expect to have an even larger work load added to your belt.
I'm not an angry ex employee talking down on the company because I lost my job or something, I did indeed hate working there, but I like many people knew I needed to do my job until I found a better opportunity in the world in which I did thankfully.
Like I said, they don't pay people enough to work in those positions, most warehouses would pay about $11 - $15 an hour. OSH only pays a whopping $8.00 an hour.
The only reason they have ads up for pick up associates and receiving associates is because they actually cannot keep employees back there for more than a few months. People realize how awful it is and end up quitting. – less
Customer Service Representative and cashier (Former Employee), Sand City, Ca – February 27, 2013
I always enjoy working, this was definitely a opportunity I was given to show my skills. I was a cashier trainer a CSR and was incharge of cashiers.I enjoyed the regular clients that would always come in and they always were happy when you would remember their names and aknowledge them directly.I enjoy making the people happy on a good day or bad day.
Sales Associate (Former Employee), Clayton, CA – February 26, 2013
When i was employed with this company i was given many different tasks in different departments because i was able to catch on quick and be trained in different departments. I worked very well with customers and I learned many skills from being in these various positions.
Customer Service Representative/ Sales Associate (Current Employee), Fresno, CA – February 18, 2013
Pros: very friendly, management seeks success of employees.
Cons: little to no advancement. most employees are part time.
I love this company, however, most employees are part time and it is very difficult to get a full time position unless some one in management groomed you for that position. Relatively low pay and hours change from week to week so don't expect the same schedule next week. Yet, everyone is super friendly and the customers love us.
Manager (Former Employee), California – February 4, 2013
Pros: excellent work life balance
Cons: new senior leadership squeezes productivity from associates by fear and intimidation
New leadership on board since the organization separated from Sears in 2011 has systematically eliminated tenured, knowledgeable and dedicated associates with decades of loyal service. HR and leadership waves the magic wand of at-will employment without any regard to years of service, positive and consistently good performance reviews, skills and talent. – more... Demoralizing and exhausting place to work at these days when the people you are working for don't even know your name and constantly ask "what have you done for me lately." – less
CSR/Paint Associate/Sales Floor Lead (Current Employee), San Jose, CA – January 25, 2013
Everyday I get to work with great people and help customers with their paint orders or provide them with the information they need to make their experience great, The most difficult part of the job is when we don't have a product they need and have to send them somewhere else.
It wasen't good for me I wanted a fun place to work at.
Cashier (Former Employee), Long Beach, CA – January 10, 2013
Pros: 20% discount
Cons: management being in the office all the time
A typical day at work is being on the cash register and doing transactions with customer, if it was slow I would gather all the shopping carts, restock all the merchandise, clean my area of work. Management: To me they really didn't do nothing, they were always in the office everyday I would work, only to come out if they were called or to see if we – more... were doing our jobs. Co-Worker: They were awesome in a professional/friends in a way they try to make it fun around the place but it would be about 3 cashiers most of the time, we never really messed around because we took our job seriously. Most enjoyable part: Every 2 weeks when we got paid we would have a little pot luck in the break room, where we can hang out but still work. – less
Cons: hard work and extreme accomplishments would sometimes go unappreciated
Typical day of work included answering the phone, loading customers vehicles, unloading shipments with forklift, and building products I learned how to drive and operate a forklift. I learned how to build different products. I learned proper safety procedures. Management suprisingly good. There was a position deticated to helping and advising. Co-workers – more... were friendly and mostly students like myself. The most enjoyable part of the job was helping the customer with their home emprovement project. – less
Department Manager/Cashier (Former Employee), Modesto, CA and Merced – November 11, 2012
Pros: the ability to be promoted and work in many areas.
Cons: the health benifets
Department managers are responsible for their total department. I would start the day walking my department and determine the needs for the day, and prioritize the list, then proceed. Depending on the day I may do ordering for the week or stocking the department, if needed clean. When I was nursery manager I would off load trucks and stock the tables, – more... then meet with vendors and order for the end of the week deliveries. Depending on the season or if there may be a sale or a promotion I would build end caps or build a vinuette. If I had an associate working with me I would teach if needed, show them what needed to be done that day. Our most important task at OSH was customer service , that was what you did every minute of the day and everything else came second. Once every two weeks I would do the schedules for my department,
OSH was my first retail job they taught me the majority of what I know about working retail. I was taught that the customer comes first without them you don't have a job. They taught me how to run a department and the skills for each department that I managed. I started in paint it was important to be able to answer all their questions so I learned all about all the paints and supplies in the department that you need to paint with and then everthing you needed to know procedures for different techneches . It was the same in the houseware department, garden department, nursery department, tool department, and seasonal department. I was also taught how to be a cashier, and how to please your customer. We were able to learn also the departments that would cross with our departments. OSH would have clinics for associate to learn how to work with each other and how you should react to a customer that may be angry and to protect the associate. I was taught how to teach associates, my days with OSH I learned something new every day.
My co-workers at OSH were great they were hardworking and dedicated. I enjoyed working with them.
My hardest part of the job may have been having to not be able to have enough time to spend with your customers.
The best part of OSH was the customers.
Management there were many in the 12 years that I worked at OSH they were informative, some were an enjoyment to work with, and some not missed. For the most part OSH had great managers. – less
Customer Service Relations (Former Employee), Santa Clara, CA – October 15, 2012
Cons: no affordable medical benefits.
cash register and other misc duties. I learned new products and services. managements is not always flexible. co workers are fine. the hardest part is not paid benefits and working holidays. The customers.
Cashier (Seasonal) (Former Employee), Yuba City, CA – September 26, 2012
Pros: cashiers received a store discount.
Cons: no benefits and the schedule was never the same from week to week.
A typical day at work at OSH is never boring. There were always new sales and promotions and products. Signing in for work was easy and quick. I learned never to think you know all about being a cashier even when you have done it for years. Management was always easy to reach and quick to respond to any issues or concerns an employee had. My co-workers – more... ranged from retires to freshman in college and they all had upbeat friendly personalities and were always willing to cover or switch swifts. The hardest part of this job was that there were some customers that just wouldn't leave happy no matter what you tried to do for them. The customers however were also the most enjoyable part of the job. – less
Front-End Management/Bookkeeper (Former Employee), capitola – September 10, 2012
Pros: co-workers, discounts
Cons: management, pay, benefits, environment
if being a supervisor and making much less than the employees that you are supervising sounds good then this is the place for you. This company cares about its employees as much as they care about their customers...not at all. Most management won't help you, and will most likely talk badly or even gossip about you. My co-workers were the most enjoyable – more... part of this job. I wanted so badly to help customers in unfortunate situations but how badly the store was run made my job very difficult. I enjoyed trying to make the best of the worst situation, but that can only last so long. Best part was there were a few BBQ's and served lunches every year which is nice. – less
Departments Manager (Former Employee), San Ramon, CA – September 5, 2012
A typical day at work would include getting my subordinates delegated to their duties.Sometimes helping them with their motivation. Additionally the day would include performing inventory,and between store transfers, ordering product, assembling presentations, displays, and seasonal projects. Most enjoyably providing customer service. All the above – more... listed was Learned with the mentoring of my supervisors. Management was professional, and a great deal like my family. My co-workers were always, always a pleasure to work with and helpful to a fault. The hardest part of the day was saying "see you tomorrow". The most enjoyable part of the day was working shoulder to shoulder with my supervisors. – less