customer service representative, Omaha, NE - January 7, 2016
Processed inbound phone orders, resolved any issues that a customer may have had with their order. Issued Merchandise Certificates or Misc. Merchandise Credits. Set up returns and reshipped items. Issued refunds. Misc. other duties as assigned. The hardest part about this position is trying to please the "unpleasable" customer. Most enjoyable aspect of this job is that I got the chance to work with a wide variety of people.