Pros: great fringe benefits, retirement growth account, 401k matching, $5 in tuition reimbursement towards any degree, plenty of sick days, holidays, and paid bereavement and jury duty
Cons: poor pay for lower level employees, no flexibility during holiday, management is often changing, department stores favored
While it was good, it was great. Stores produced, workers were pretty care free and still doing a good job, and the benefits, especially tuition reimbursement and retirement growth account, were pretty nice. When it was bad, it was torture. They fired a bunch of corporate people, down to district managers, brought in new people, and proceeded to squeeze the pulp out of the workers. They reorganized and put people in positions that they didn't want, and it showed.
I had someone make inappropriate comments to me and I reported them and it became a I said they said case. Had OSHA violations and reported them and was ignored until a customer threatened to call the board.
they will often promote people due to sales, when those people have no business managing. Seeing them try to be in charge of others is painful.
Once you hit manager, difficult to promote to DM. There are freestanding stores and department stores, and they favor department store people. They often internally promote from other estee lauder brands just so they can bring in department store people, rather than promote retail store people.
the view of the performance is also often skewed. a store in BFE will get lauded for doing 200% to goal, when their goal was only $250k to start and there are no counters close to them or other outlets. Another store in a major area with a lot of competition will get rated as barely "acceptable" when they only make 5% over their goal, even though their goal might be 900k.