Customer Service Representative (Former Employee) – Charleston SC – August 6, 2015
Receiving inbound calls from customers in a professional, polite, and courteous manner. · Providing prompt resolution to customer inquiries by providing appropriate and accurate information. · Accurately document and update records in required systems. · Follow up in a timely manner to ensure customer satisfaction. · Understand all programs, systems, and procedures. · Track daily calls. · Provide feedback to management concerning possible problems or areas of improvement.
Server / Manager (Former Employee) – albany ny – June 12, 2015
This was a great company to work for, I worked there 15 years and learned a lot. I would still work there if I was not so old and tired. They offer flexibility in your schedule and it is easy to transfer locations.
Server (Current Employee) – Lexington – May 14, 2015
I have enjoyed working with this company for the last two years. I have learned a lot while working there, from daily financial tactics to overall leadership skills. My management has been very supportive of me throughout my time there while I attended school full-time. Feel free to contact my boss see my resume for contact information.
Third Party Collector (Former Employee) – Brookfield, WI – February 27, 2015
Hard to deal with customers who's electric was cut off due to lack of payment. There were many hostile customers that I had to convince to pay their bill up-to-date by a determined time to get their electric back on.
It was a decent job over all, but with all jobs it is always a learning experience on dealing with new people.
Line Attendant (Former Employee) – Chicago, IL – December 14, 2014
I would always go in early so I could help start the floor ahead of time. It would depend on the product we were making that day. we all had out assigned jobs and were trusted to go out and do our jobs. I honed previous job skills. management was always there to ask questions and give guidance. Most of my co-workers were ok and a few were difficult to work with. That is the same in all jobs. One job that I found more difficult was working with the scrap boxes of steak beef. the best part was that it was a new environment and new friends.
Financial Aid Rep (Former Employee) – North Charleston, SC – November 18, 2014
OSI was a subsidiary of Sprint Cell phone company. They had customers that would call or have to called about their past due balance. The phone calls would determine what was needed to pay on the bill or what arrangements could be made to keep service form interruption. What not to say when you have an encounter with an angry customer. Co-workers were very competitive in getting the most satisfied customers everyday. The hardest part of the job was loosing the benefit package. Being able to satisfy at least one customer.
Clerical (Former Employee) – Ridgecrest, CA – October 25, 2014
A typical work day would be making sure all office equipment had been turned on and working properly, answering calls, greeting everyone who came into the building reviewing all mail that came in or went out. Work directly with the project manager and human resource. My co-workers were very social and great to be around. Hardest part of the job was when the copier broke because there was only one copier. The most enjoyable part of the job was working with human resource.
Health and Wellness Coordinator (Current Employee) – Cincinnati, OH – December 12, 2013
HAVING WORKED WITH DIFFERENT POPULATION,FROM ELITE ATHLETHES TO ELDERS WITH DISABAILITY,SO YOU LEARN TO APPREATEATE THE BENEFITS OF AQUATIC TRAINING WHEN DONE CORRECTLY.I WORK-OUT WITH MY CLIENTS,HANDS ON,THEY ENJOY IT JUST LIKE I LOVE IT,PLUS I BELIEVE ITS BETTER WHEN YOU ARE WORKING OUT WITH THE CLIENT,YOU CAN FEEL WHAT THEY FEEL AND IT HELPS WITH REHAB THE CLIENT BETTER.
It was once an exciting and rewarding place to work
Project Coordinator Shipping and Receiving (Former Employee) – Tampa, FL 33609 – September 6, 2013
*Self-taught (able to multi-task) and learned to prioritize in assisting both the field and home office employees * I learned that I am up to any task *Management, none applicable in the last 5 years *Co-workers: Some of the greatest people EVER, I'm blessed that many are still in my circle of friends *The hardest part was growing to dislike the "culture" *The greatest part (early on) was feeling that we were all one family
Account Representative (Current Employee) – Montgomery, AL – August 2, 2013
I have enjoyed working for OSI/NCO over the last 7years. It has been a great learning experience. I have developed great customer service skills, the ability to problem solve, and be a team player from this company.