Telemarketing Trainer (Former Employee) – El Paso, TX – January 20, 2016
Taking phone orders from customers based off what they wanted to purchase from a catalog. I trained the incoming staff on how to speak with the customers and not offend them due to the size of clothing they were ordering.
Fun call center enviroment with issues in the HR department
Telemarketing Customer Service Agent (Former Employee) – El Paso, TX – April 1, 2015
A typical day at work was being on the phone from 9 am to 6 pm with a 15 minute break before and after your 30 minute midday lunch. I learned how to build rapport with customers I have never seen nor will never know in person and also how to make upsells. The management was poorly maintained and I had many issues with, felt as if I were only a number not a person. Co-workers were great but there was never anytime to interact given the nature of the job. The hardest part of the job was keeping up with the influx of phone calls, one right after the other. However, the most enjoyable part if the job was trying to make my self as efficient as possible, by challenging myself to reduce talk time, take in more calls, raise my upsell percentages and make the job as exciting as possible.
Sales Associate (Former Employee) – El Paso, TX – October 7, 2015
A typical day at OSP Group revolves around making sales and providing excellent customer service. I learned sales and soft skills. Management was excellent. My co-workers were friendly and integrated to help one another reach each others goals. The hardest part of the job was having to calm down a frustrated and angry customer. The most enjoyable part of the job would have to be being part of the OSP Group family.
Sr.Operations Manager (Former Employee) – Indianapolis, IN – November 7, 2014
OSP Group is a great place to work depending on what you are looking for in your career they have a great work life balance and a great job culture. The downside is the job advancement and compensation.
Productive and friendly, very involved management.
Catalog Sales Associate (Former Employee) – El Paso, TX – January 27, 2015
The day consisted of long hours looking at a computer and non-stop talking. I gained ever more customer service and sales experience. The management was very approachable and friendly and well were my co-workers. The hardest part were the long hours.
Operations Desk/ Catalog Sales Associate (Current Employee) – 500 S. Mesa Hills Dr. – January 19, 2014
The staff and environment is awesome. I learned alot from working on telemarketing calls to where I am at now in the Operations Desk. The hardest part of my job would be dealing and maintaining staff efficencies. The most enjoyable part is the fact that we are praised with our work.
Operations Supervisor (Current Employee) – Indianapolis, IN – March 20, 2013
Typical day at the job; off-shift hours, associate management, cost management, supervise daily flow of operations I have learned that cutlure impacts attitude; attitude leads to strong leadership; strong leadership drives results Management is transferred and changed too frequently; causes confusion and knowledge management decreases signifcantly which creates unorganized environment; accomplishments unrecognized Hardes part of the job are the hours, balancing associate conflict vs. expected project deadlines by management Most enjoyable part of job is personal development and experience you can takeaway with business and real-life.
project exposure, community service, networking/social events
lacking knowledge management of processes; lacking accountability
Senior Desktop Graphic Designer of Full Beauty (Former Employee) – New York, NY – April 13, 2014
OSP Group was a fantastic place to work, with friendly people, management that listened and a decent benefits package. I was sad to leave, but the move across country was necessary and I learned so much there !
It's all about the up selling and meeting sales goals at all costs
Supervisor (Former Employee) – El Paso Texas – February 19, 2014
As a Supervisor I had at one time over 65 associates and I was given no time to coach because there was no money in the budget yet I was still responsible for meeting my sales goals. Had a meeting with my Manager and the Sales Director where I was belittled and scolded for not meeting my goals. Very unprofessional Managers, negative work environment and management only speaks to you when are doing something wrong.
Associates are very caring
Company always brags how well their sales are but doesn't pay associates for selling up sells
E-Commerce Merchandising Intern (Current Employee) – New York, NY – October 7, 2014
- Typical workday includes merchandising tasks and selling reports along with strategy meetings - Learned about merchandising strategies and e-commerce tools - Management act as mentors every day - Co-workers are fun, caring and cooperative - Hardest part of the job is having to deal with new tasks coming up last minute - Most enjoyable part is getting the work done and satisfying my managers
Sales Agent (Former Employee) – El Paso, TX – March 11, 2015
One of my worst job experiences! I do not recommend this job to anybody you are constantly called in if they don't see your sales go up. Although how are you supposed to sell someone something when you have nothing but a scrip in the computer that the item has 10 different colors and its machine washable. The hours drag by and the co-workers are not nice at all. The only enjoyable part of this job was knowing that you where finally going home.
Unloading/ open/fold (Former Employee) – Indianapolis, IN – July 28, 2014
A typical day would be starting with a meeting, going over our work for the day. I learned how to drive a forklift, and how to unload and load a truck. My manager was a very caring person, and always made sure our equipment was running correctly. My co-workers were nice, and always did their job the right way. The hardest part of the job was getting to know how to work the scanners, and the most enjoyable part was learning how to drive the forklift, and putting away the tires.
Assistant Designer (Current Employee) – New York, NY – January 7, 2015
So much to learn about the industry. The small design department always works as a team, a family. Bosses are always fair. Always loaded with different types of tasks and projects. A huge corporate environment with a lot of people from the other field. Favorite part of the job is doing trend projects (monthly/seasonal) that included forecasting, analyzing, and reporting.
Telecommunications agent (Former Employee) – El Paso, TX – January 22, 2015
Telecommunications agent. Responsible for placing and revising retail orders for customers. Able to maintain customer service at a high level & impose company integrity. Provide team collaboration by reaching and exceeding company goals, sales quotas, & attendance.
Great Environment, Easy to learn, and pool table at your disposal
Telemarketer (Current Employee) – El Paso, TX – February 17, 2014
This job is a very repetitive work, you easily memorize all the codes that are helpful to your everyday screen. The most enjoyable thing is that you can sit with friends and help each other out if needed.
45 min lunches and punctuality is not that enforced
Digital Image Processor (Current Employee) – New York, NY – December 8, 2013
I am challenged on a daily basis with the work that I do. Every day when I work with modifying and colorizing images, I look for smoother ways to enhance my images. I've learned plenty on Photoshop and have even surprised myself at times. I work with a great and positive team and it makes my day better.