Osram Sylvania provides an excellent culture for work satisfaction.
Pros: flex-time, competitive salary, job stability
Cons: payroll deductions for benefits have gone up exponentially
A typical day of work for me as a Cash Application Specialist involves first applying the new cash that came in overnight. This includes money that hit our lockbox and well as funds deposited directly onto accounts. I then proceed to work deductions taken on remittances. After giving attention to these new issues, I work on unresolved problems involving unapplied cash and deductions without sufficient information for resolution.
In my years working at Osram Sylvania, I came to learn the importance of establishing a good rapport with external customers as well as fellow employees. Doing this allowed me to excel in working quickly but accurately with great attention to detail.
Management and co-workers are supportive as we work to achieve team goals as a department. Flexibility was needed to cover for others during vacations and other absences.
The hardest part of the job is working with customers that have old cash issues for which they aren't pursuing resolution. It involves repeated contact and encouragement to find solutions to keep their accounts updated.
The most enjoyable part of the job for me is feeling satisfaction in working my accounts and knowing I do my best to keep them clean. The company’s offering flexible working hours also greatly contributes to my quality of life and feeling content in my working environment.