Pros: flexible hours
Cons: low pay, no pto, overpriced benefits
A typical day at work would be to sign into all the different accounts that one needs at this job, then wait for the Work Flow Coordinator to send you the cases you requested to start work. Then, just keep requesting work until the day is over. Management is very distant, we really don't see them much. Co-workers are helpful and courteous for the most part, though there are always a few bad apples in the bunch. The most enjoyable part of the job is the case resolution, since you have a sense of accomplishment and the satisfaction of knowing that you did the job correctly.