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45 reviews

otg management Employer Reviews

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  • Job Work/Life Balance
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a day at work in otg
Porter/Detailer (Current Employee), Queens, NYDecember 6, 2014
Pros: meet new people and everyday your day is a lil bit different .
Cons: a lot of physical requiaments
a day at work in otg is exciting and fast pasted because you never know whats a head of you as every day you meet new people and do things slightly different . is very fun and i enjoy and take pride in every thing i do. the hardest part of this job is that it required a lot of physical abilities with I'm totally able to keep up with them but other then – more... that is great. i get along with all my co workers and managers and we all treat each other with respect . – less
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Fast paced environment
Runner (Former Employee), Jamaica, NYDecember 2, 2014
A day at work included taking food orders from the kitchen and delivering it to the proper tables. Before food was sent out from the kitchen it was our job as the runner to make sure the food was dressed properly, for example if a Belgium waffle was ordered I had to make sure that it went out with a side of syrup, a side of fruits and whip cream toppings. – more... During my time at this job I learned the importance of presentation. I learned that how you conduct yourself not only represents yourself as an individual but also the company you work for. My co-workers were very determined and focused people, they all understood that the restaurant business requires you to work fast. The hardest part of this job as with most jobs was the beginning, learning how to work fast and efficiently. Yet over time after repeating the same process over and over I learned how to move at a fast pace and still deliver excellent service. I even learned how to carry three plates at a time. The most enjoyable part of the job was meeting new people. The restaurant was in the airport so I met people from all over the world. – less
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Good cardio exercise
Warehouse Lead (Former Employee), Minneapolis, MNOctober 3, 2014
Pros: ate lunch for free daily.
Cons: company really don't pay all that well.
I would have to unload pallets of product and organized the warehouse.
I learned how to use a pallet jack for the first time.
They were a great team of individuals, that at times lacked communication skills. Overall great group of people.
I believe, I had some of the greatest people to work with. because they had an outstanding work ethic and people – more... skills.
Coming into work the next morning and the warehouse unorganized.
Having the opportunity to work with diversity of all people. – less
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Fun and exciting workplace
Manager (Current Employee), Orlando, FLSeptember 27, 2014
Pros: great opportunities to grow
Cons: airport contracts
I enjoy going to work everyday knowing that each day is different and that we get to meet so many new and interesting people.
I truly appreciate the fact that I can openly speak to my superiors and that they are always willing to listen and help in any way they can.
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A Fun place
Cashier (Current Employee), Elmhurst, NYSeptember 9, 2014
is a place where you meet all kind of people, even though the management is not quite organized for such a great company.
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lots of great food
Customer service/Cashier (Former Employee), Jamaica, NYApril 21, 2014
Pros: great food
Cons: great people
working in the food industry was awesome.i got to meet alot of new people and also learned about new dishes from all over the world.
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OTG
Stocker (Former Employee), New York, NYApril 21, 2014
OTG was one of the best job i ever had i love going to work. my co-work was good people.
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Productive fun work place
Line Cook/Prep Cook (Former Employee), Jamaica, NYApril 20, 2014
Pros: free food
Cons: low pay
A typical day at work for me was working the line. I worked there as a line and I would prep food there as well. I had lots of fun there with my co workers.
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The money is good but the stress isn't worth it.
Regional Director (Current Employee), Washington, DCApril 18, 2014
Pros: good pay and lots of advancement opportunity
Cons: no job security and lots of stress
They will pay you more than most companies and there is a lot of advancement due to the high amount of turnover. If you are an organized individual and can implement it well. You will advance quickly as they have very little organization on their own.
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THE WORST JOB EVER!!
CASHIER (Former Employee), QUEENS,NYMarch 27, 2014
THE MANAGERS ARE RUDE AND LAZY ALL THEY DO IS WALK AROUND AND DO NOTHING ALL DAY... WHILE US WORKERS ARE STRUGGLING BECAUSE OF SHORT OF STAFF...WHEN ITS SLOW THEY ARE RUDE WITH THE WORKERS AND TELL THEM TO GO HOME VERY RUDELY LIKE THEY ARE DOGS... THEY OVER WORK YOU WITH LOW PAY... THEY NEVER WANT TO GIVE A RAISE... SUPPOSE TO BE IN A UNION BUT PEOPLE – more... GET FIRED FROM LEFT TO RIGHT... THIS COMPANY IS SO ALL OVER THE PLACE... I FEEL BAD FOR THE SERVERS THEY TIPS GET DEDUCTED OUT THEIR PAY.... VERY RACES COMPANY... IF YOUR LOOKING TO BECOME A MANAGER BUT YOUR STARTING FROM THE BOTTOM, TRUST ME YOU'LL STAY THERE TILL YOU EITHER QUIT OR GET FIRED.... THIS COMPANY IS SO SELFISH AND MONEY HUNGRY... THEY DONT EVEN CARE ABOUT THE CUSTOMERS... AND THEY'RE VERY NASTY THE COOKS DONT EVEN CLEAN THE MEAT OR EVEN WASH THERE HANDS!!!! – less
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Don't work for them
Employee (Current Employee), Queens, NYMarch 26, 2014
Very deceiving company. Claim to operate by a set of core values but could not be further from the truth. They are plagued with turnover due to the way they treat their employees, management and hourly. They fire staff for no reason at all with no warning.
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Loved them.
Cashier (Current Employee), Bloomington, MNFebruary 11, 2014
Amazing place to work at.
Cashier, customer service, Paid lunch.
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Hell
Server/Cashier (Former Employee), Queens, NYFebruary 10, 2014
Pros: employees
Cons: compensation
never again.too much work for too little pay.maybe it was just where i worked,but i never was happy clocking in,that's my reason for being there temporarily.
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High Volume, High Stakes Concessions
Purchasing Manager (Former Employee), Jamaica, NYJanuary 31, 2014
Pros: good compensation
Cons: often times impersonal and upward mobility is difficult
OTG Management is a fast paced work environment that is results driven. The business at the airport is open essentially 24/7/365 and as such there is a lot of pressure. While the work/life balance may not be what many are looking for it is not uncommon for the food service industry. The company culture is ingrained from day one. Compensation is very – more... competitive. – less
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A challenging mix
Multi-Unit Manager (Current Employee), JFK Airport, Jamaica, NYJanuary 27, 2014
Pros: pay, benefits, fast-paced, challenging
Cons: lack of systems, poor training, vision
This is not a job for someone who wants a textbook with all the answers on how to run a restaurant. Being in an airport, the business is in constant flux and has many more constraints than a normal four walled establishment. Your employees have to go through a 2 month process in order to work there. Your vendors have to be approved and deliver to a – more... dock where porters then have to deliver to each location. Those are just a couple of examples of the challenges but that is also what makes the job interesting coupled with working in an environment where it is never the same twice, always different people flying through. You are also forced to think for yourself and figure out your own solutions which I enjoyed. – less
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n/a
Barista/Supervisor (Former Employee), Bloomington, MNDecember 26, 2013
Cashier, clean store, make people smile... pretty simple. Great job, i just need more than this job could offer.
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Invitations to Interview like a "cattle call" - poorly organized and disrespectful
Bartending (Former Employee), Minneapolis, MNDecember 5, 2013
Pros: convenient location
Cons: poor human resources management
I think this would be a good place to write about my experience as a potential employee, "invited" to an interview at the Minneapolis/St. Paul Airport location. It would seem logical that interviewees would be treated in a way that reflects the culture and the way treated as an employee. I was invited to interview at the Mpls. Airport in the baggage – more... claim area behind carousel 11. I arrived minutes late for the interval of time devoted to the interview process due to a prior interview and very bad roads, no worries, I thought, I'll just stop to see if they're still interviewing. There were 4 Human Resource Reps. there including the HR Manager, as far as I could tell and about 4 interviewees still there. Interviewees looked very annoyed as I soon would be as well. The HR Manager "greeted" me by dismissively telling me to go into the small room, more like a cell, and to talk to someone. When I entered, although it was a very tight space and only 4 people were in the room, no one acknowledged me. Finally, I approached a woman (with a lot of foundation makeup and goth-like dark hair from days of yore) with an airport badge and she said I'd have to come back to interview since they were done but asked for my name. I told her my name, and she proceeded to rifle through a crate of apps. but seemed to have a bit of difficulty with the order of the letters of the alphabet. When she finally located the "L"s and was about to brush my my app., I reached over and pointed to my app. to help out. (We were standing very close due to tightness of space). She literally pushed my arm and hand out of the way and rudely stated, "I have it". I was so stunned by her response that I did not protest, and she seemed to have no notion that it was highly inappropriate. No, "Oh, sorry," nothing. Well, after that she said I'd have to come back at a later "job fair" date (no thanks) but that I could give her my resume. She then pointed to an envelope in my hand and rudely stated, "Isn't that what's going on there?" What???!!! Anyway, as I was about to leave this tacky, psycho experience, the HR Manager coldly stated, "We'll call you for the next interview (eg. Cattle Call) if we need to. Wow!!! Is this the type of people OTG higher ups think represent their company well??? The HR Manager of Human Resources doesn't even know how to act like a human being to potential employees? And who hires people like Goth woman who push, shove and physically insult others? I guess OTG doesn't understand that a potential or actual employee for that matter are also potential airport customers and therefore stakeholders. What a loser organization here in Mpls. – less
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if you need a job work here
Food Runner & Server (Current Employee), JFK terminal 5November 7, 2013
fast pace work place no set schedules management is not cooperative HR dosent help that much if you need work then apply if not don't tips are good but only if your a server or pm runner
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Hectic and demanding workplace.
Cashier - Barista (Former Employee), Tucson, AZOctober 11, 2013
Impossible hours, being asked at a moment's notice to extend, and blatant favoritism played by the managers. The customers were fun though.
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Long Hours (Not Structured)
Operations Manager (Current Employee), NYOctober 6, 2013
Steady shifts and time off, unclear expectations.

Management is nice, but ca be a very cutthroat environment.

All the free food you can eat.

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