Overwhelming, not fun place to work!!!
Server (Former Employee) – Newark, NJ – April 6, 2017
They want robots to work for them. When you try to be fun and show your personality they mess with you, change schedule.. I think they like when you feel miserable!!! No organization skills from managers, they really don't know what they're doing. Out of college, no restaurant experience GMs, that think they know what costumer service is, but have NO IDEA.
Lack of basic restaurant/bar products such beers, wines, coffee (in the morning), juices, all kinds of food.. and don't even bother taking out of the menu, we have to go back to every guest and apologize for not having anything.
Very sad. The workplace is not so bad, we can make good money plus health insurance. But it is not worth to care so much, go home stressed out and come back the next day for the same thing. I was bullied because of my english (I am Brazilian), and was told that I care too much, when all I did was giving a great costumer service and received a great number of reviews from guests.