Sales Representative (Former Employee), Carol Stream, IL – March 20, 2013
Pros: great people to work with
Cons: down sizing the company
Start early in the morning. I learn what route sales was all bout. The management was great and really helpful and was always willing to help. My coworkers were like family. Getting use to waking up. Working with the customers and learning from the team.
Frozen cookie dough, Muffins, and other frozen goods
RSR/Delivery Driver (Former Employee), Raleigh, NC – March 2, 2013
Pros: getting free example to help bring in new customer
Cons: break was 30 min. from stop last work. may not be a place to eat there. you can build up route, but was cut to keep your pay at 30 thousand a year.
Otis was a good place to work. Many people has not heard of them. I learn that to move these product was a little difference than moving bread and cakes. But I enjoy the challenge of it. Management was helpful in doing the jobs will new customer. Co-worker were fun to work with. Hardest part of the job was driving 400 miles a day. But getting to meet – more... some new customer and seeing the country and visit another town or city. That may the drive worth it. – less
Customer Relations Associate (Former Employee), West Chester, OH – February 17, 2013
This was a great place to work. everyone that worked at my locations was great. Unfortunately they relocated all the call centers to Ogden, UT. They offered many a relocation package including me but that was a big change.
Muffin Packer (Former Employee), Export Pa – October 22, 2012
Otis Spunkmeyer is a horrible place to work they do not care about their employees, the benefits are horrible, and the work is very hard, and all the employees are like childen in school gossiping constantly and management will do nothing about it.
Service Sales Representative (Current Employee), Sacramento, CA – September 10, 2012
Service a varied number of accounts weekly. Deliver and promote product line to those customers. Acquire leads for new prospectative accounts. Hardest part of job is not having options when out of stock of ordered product. Most enjoyable part of job is creating a good rapport with accounts. Majority of accounts so happy to see you.
mixer (Current Employee), Team V – September 10, 2012
Pros: money, nice people to work with.
Cons: no days off, long hours, guilt and no respect
At otis you may find your self having more money then thought. You do get over time but after working at otis for a year after the company i worked for before got bought out, I find myself hating my job every day.
Some times we get one day off every three weeks. 60 hours a week at least. You may find your self thinking that at least the money is good – more... but home life is gone and I have found that all of my vacation days are taken just by going to the doctor for lung infection from breathing in to much flour and other such things that go in to our subway bread.
I find myself wanting to quit more and more but they cut our pay and cut our staff now even calling in is a crime in itself, because when you call in someone has to kill them selfs doing their job as well as yours. And the fact that if you call in more then 7 days in a year you get fired.
In a summary working at otis is not a fun thing to do as a production mixer. You may like the money but the weeks without a day off will kill you. I suggest if your looking for a job look else where. – less
Operations Specialist (Former Employee), Geneva, IL – August 24, 2012
This job was eliminated in May of 2012. I had enjoyed the variety of what each day brought for 13 years. In addition my co workers were good people to work with. Each day was a learning experience, when you are responsible for good customer service and your mission is to strive for perfection.
cookie prep day off relief (Current Employee), Export, PA – August 7, 2012
Pros: you get 2 ten minute and a half hour lunch.
Cons: more work than the other people who make twice your money, used to have company picnic but got cancelled.
No two days at Otis are the same. I have learned how to run the muffin line and how everything on the cookie line works.General knowledge of production i have also learned. Management is getting better.My co-workers come to work do their jobs and go home. Following orders from people who don't know the first thing about production. Learning new jobs – more... and advancing in the company is the most enjoyable part of my job. – less
Production Supervisor (Former Employee), Columbia, SC – April 9, 2012
Pros: the salary, employee morale
Cons: no thank you, no employee recognition, long hours.
The pay at this company for management is excellent. There is a lot of pressure to succeed however not all tools necessary to effectively perform the job is provided. There is a culture in management to point the finger and terminate someone as a scapegoat without really trying to resolve the root cause of the problem. This provides insecurity, mistrust – more... and instability within the management ranks. The frontline employees are enthuiastic in wanting to provide a quality and good product and put their heart and soul in doing so. There is not a lot of interaction between upper management and frontline employees and therefore a general mistrust of management exist between the frontline employees and middle and upper management. A typical day at work involved running a production line and handling various technical problems that causes unacceptable product quality. Many of these issues are mechanically related and requires the intervention of a maintenance staff for repair. The co-workers are dedicated to performing their duties and know their jobs very well. The knowledge of the frontline employees are not taken in consideration by management when problems arise on the production line and therefore many errors are made in redesigning or even repairing breakdowns on the line. The most enjoyable part of the job is the enthuiasm seen in the front line employees face when there is success. – less
Baker/ Retail Sales Person (Current Employee), San Leandro, CA – March 21, 2012
I have worked for Otis Spunkmeyer for 6 years and within that six year period I have only rec'd $1.00 raise. I started with $9.00, and now I make $10.00 per hr. Reason I have stay so long is that I enjoy my job very much and the people that I work with, but I need to make more money.