A typical day included but was not limited to managing a team of 70 professionals and 35 accounts; focusing strongly on:
1) maintaining strong working relationships with hospital personnel and key decision makers
2) Achieve my region's performance goals
3) To mentor, train and develop my employees and my region trainers
The most significant thing I learned is listening and the art of communication. Listening is such a critical part of communication and the key to great customer service.
I had exceptional relationships with my co-workers, receiving numerous awards over the years for Team Development, Team Spirit, Support of Internal staff, and more.
The hardest part of my job was traveling more than 50% of the time when I was a National Trainer. That was a hardship on my family and when the opportunity came to promote to a Region Manager, I jumped on it. As a Region Manager I continued to travel but only about 25-30% of the time.
The most enjoyable part of my job was the networking. I enjoyed connecting with other people, finding great candidates to hire, placing people in the right fitting role, within Our365. I truly enjoyed that aspect of my position.
Travel, Networking and Officing from home
Turnover, No salary increase