Outlook Amusements Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Constant fear of failure causes toxic environment
QA Tester (Former Employee) –  Burbank, CAAugust 23, 2017
The Tech department especially is in turmoil after the departure of the most recent CTO who is responsible for bringing in the current management that has driven away other top talents.
Pros
Free food, fun activities put on by HR, competitive benefits packages.
Cons
Stressful work environment and management that does not listen.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work. Positive people.
Customer Service Representative (Current Employee) –  Burbank, CAJuly 1, 2017
Awesome job where I learned alot about myself and human connection, empath abilities and everything metaphysical. Fun positive work enviroment.

Keep in mind my position was Customer Service so you deal with folks that tend to be upset or going through life and could be difficult at times and sometimes back to back calls get overwhelming.

For day off it was pretty good however for shift change that can be difficult at times because of coverage.

Perks: free food, coffee team builders, yoga and meditation room to calm down after a tough call.
Pros
Fun positive enviroment
Cons
Depends on position
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
True Marketing Management Issues
Marketing Manager (Current Employee) –  Burbank, CAJune 14, 2017
While work/life balance is great. Most in marketing (CRM) fear job loss due to the incompetence of the senior managers. Micro management is the norm along with unclear and unfair direction. Primarily because she does not understand strategy development, she can not get a handle on process and chooses to leave her employees out to dry.

Company doesn't seem to understand or care about the ineffective leadership abilities. Absolutely no training is offered to upper management, let alone middle management.
Pros
Free food in the kitchen
Cons
Marketing Management
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Free snacks, yoga classes
Customer Support Agent (Former Employee) –  Burbank, CAMarch 1, 2017
They were very understanding with employees when an occasion would arise. Fun atmosphere to work in because the nature of business.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
CSR department: Upper management fails middle management.
Customer Service Representative (Former Employee) –  Burbank, CAMay 14, 2016
I loved my superiors (leads and supervisors) but they frequently found themselves enforcing ridiculous initiatives. Because the company attempts to pursue a trendy and flexible image, they are not able to pursue the company's best interests.

That said, this place is a great stepping stone but not somewhere where you'd pursue a career. I say this because there simply isn't mobility (unless you're willing to dedicate the best years of your life to dealing with angry customers and psychics).

Coworkers are FANTASTIC! Some strange people work there but overall, they manage to hire some of the nicest people I have ever met. Also, great diversity.

Hardest part of the job: Dealing with people who are addicted to psychic readings and expect to be treated like rational beings whilst behaving irrationally.

Best part of the job: Easy job with plenty of snacks and nice coworkers. Also, the office building is lovely.
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fun workplace
Customer Service Representative (Former Employee) –  Burbank, CAAugust 21, 2014
Awesome group of peers to work with. Management is a little top heavy but very supportive in employees that show willingness to learn and grow.
Pros
Fun working environment
Cons
Management needs improvement
Was this review helpful?Yes 4No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Advisor (Former Employee) –  work from homeAugust 26, 2013
Set your own schedule, be your own boss as an independent contractor.
The screening process is pretty strict, but they will promote your gifts and help you anyway possible to ensure your success.
Pros
make your own schedule, control your per minute rates
Cons
not many
Was this review helpful?Yes 2No 11Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very productive and fun environment.
Customer Service Representative (Former Employee) –  Bubank, CAJanuary 16, 2013
Very friendly co workers and management. Overall great atmosphere at work.
Pros
free lunches, contests, christmas bonus
Was this review helpful?Yes 4No 17Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrible!
Customer Service Representative (Current Employee) –  Burbank, CAJuly 13, 2012
Backstabbing and lying employees and management. Routine firings to avoid having to promote or give benefits to employees.
Was this review helpful?Yes 37No 1Report

Want to know more about Outlook Amusements?

Ask a question
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Outlook Amusements. Our community is ready to answer.

Ask a Question

Overall rating

3.2
Based on 10 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.8
Job Security/Advancement
2.6
Management
2.4
Culture
3.0

Outlook Amusements Reviews by Location