Outlook Amusements Employee Reviews in United States

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CSR department: Upper management fails middle management.
Customer Service Representative (Former Employee) –  Burbank, CAMay 14, 2016
I loved my superiors (leads and supervisors) but they frequently found themselves enforcing ridiculous initiatives. Because the company attempts to pursue a trendy and flexible image, they are not able to pursue the company's best interests.

That said, this place is a great stepping stone but not somewhere where you'd pursue a career. I say this because there simply isn't mobility (unless you're willing to dedicate the best years of your life to dealing with angry customers and psychics).

Coworkers are FANTASTIC! Some strange people work there but overall, they manage to hire some of the nicest people I have ever met. Also, great diversity.

Hardest part of the job: Dealing with people who are addicted to psychic readings and expect to be treated like rational beings whilst behaving irrationally.

Best part of the job: Easy job with plenty of snacks and nice coworkers. Also, the office building is lovely.
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Hostile. Many firings. Culture of anger.
Anonymous Full Time Employee (Current Employee) –  Burbank, CAJanuary 15, 2014
Please read all the horrible reviews on glass door dot com. You will think twice about even applying here. Do not do it. Not even if you are desperate for a job. Many current and former employees will tell you that they would not work here even if it was the last job on earth. I hope this can save others the heartache and anxiety of dealing with this morally corrupt organization. This may sound like exaggeration, but I promise you that it is not.
Pros
free snacks, nice building.
Cons
soul-crushing culture
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Terrible!
Customer Service Representative (Current Employee) –  Burbank, CAJuly 13, 2012
Backstabbing and lying employees and management. Routine firings to avoid having to promote or give benefits to employees.
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Productive and Fun workplace
Customer Service Representative (Former Employee) –  Burbank, CAAugust 21, 2014
Awesome group of peers to work with. Management is a little top heavy but very supportive in employees that show willingness to learn and grow.
Pros
fun working environment
Cons
management needs improvement
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Very productive and fun environment.
Customer Service Representative (Former Employee) –  Bubank, CAJanuary 16, 2013
Very friendly co workers and management. Overall great atmosphere at work.
Pros
free lunches, contests, christmas bonus
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Overall rating

3.2
Based on 6 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.8
Job Security/Advancement
2.7
Management
2.7
Culture
3.0

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