Outsourcing Employee Reviews in United States

Found 16 reviews matching the search
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Steady and productive work environment
Account Representative (Former Employee) –  North Charleston, SCMay 11, 2015
Typical day at work consisted of problem solving. Multitasking skills were advanced here. I was always surrounded by my co-workers. The hardest part was dealing with extremely irate customers. The most rewarding was being able to assist the customer in resolving financial obligations.
Pros
being able to problem solve, working on the computer
Cons
very long hours
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no longer in business
Vice President of Operations (Former Employee) –  Tempe, AZSeptember 20, 2015
We were acquired, the company is no longer in business. The company I started with was acquired by OSI. Met some great people there.
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Great if you're interested in the IT industry
Marketing Manager (Former Employee) –  Dallas, TXFebruary 13, 2015
Again great for anybody wanting to be in the IT sector. It's a small company, but that just allows for great advancement. However, you must be very flexible and able to roll with the punches. This is an ever changing company, so stability is not a big thing with them.
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Great Compant Morale
Accounts Receivable Technician (Former Employee) –  Edison, NJMay 22, 2015
This was a good company to work for and I learned a lot of customer service skills, the supervisors were great supporters and it was very fun as we work in teams always in competition.
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Fun and Live environment. Challenges and games daily to motivate teams to meat team and individual goals.
Account Representative (Former Employee) –  Ashland, VANovember 4, 2013
Working dialer to contact customer to collect on charged off credit card accounts. I learned the laws of collections through FDCPA. Learned to multitask, negotiate and problem solving. Management put their selves on our level to help and step in on calls as needed. Co-workers were like family. Everyone worked towards a team goal as well as assisting others with individual goals. The hardest part of the job was dealing with customers that called in to set up payments after account was already set for garnishment. The most enjoyable part of the job was having Co-workers and management that was willing to 2nd voice any call and take payments as if it were their own.
Pros
games, daily challenges and very big prizes daily and monthly bonuses
Cons
getting irrate customers to understand that the debt is owed
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Strong clients
Account Representative (Former Employee) –  Westerville, OHFebruary 5, 2015
If your into great customer service and account payable this is a great job. This has many different clients to work with, along with bonus.
Pros
bonus
Cons
leads
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N/a
Credit Representative (Former Employee) –  Sacramento, CASeptember 25, 2012
Great opportunities for anyone looking for advancement. From entry level to advance experienced individuals.
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Very fun place to work
Collection agent accounts receivable and payable (Former Employee) –  Charleston, SCOctober 30, 2014
I loved every minute of my time there. I would have stayed if they offered me more money
Pros
bonuses
Cons
collections
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You will Learn Alot from this company
Collections/Acct Mgr (Former Employee) –  Brookfield, WIJune 27, 2012
Responsible for the collection of worthless checks and delinquent bills.
 Audited delinquent accounts considered to be uncollectable.
 Recommended telephone techniques used by collectors.
Pros
great team work
Cons
long ride to get to work
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Great workplace for students and seniors.
Accounts Receivables Representative (Former Employee) –  Montgomery, ALMay 12, 2012
Collecting payments on past due att accounts, learned how to restore home phone service, how to interact with customer on professional levels, had great co-workers, and enjoyed being at work.
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Good pay but there are some issues with management
Credit Representative (Former Employee) –  North Charleston, SCMay 30, 2012
This place went through too many changes in their mission. There was not stability. Great as a 2nd job
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Collecting debt
Financial Services Specialist (Former Employee) –  North Charlston South CarolinaAugust 4, 2013
Typical day is working outbound and inbound calls collecting debt from past and current customers.
Pros
flexible schedules
Cons
dealing with irritated customers
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It was fast pace data entry and customer service.
Account Representative (Former Employee) –  Montgomery, ALJuly 15, 2013
Call and help customer up-date their account, and make payment.
Pros
great training on new items
Cons
stressful environment
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Alabama National Guard
AT&T Account Representative (Former Employee) –  Montgomery, ALApril 1, 2014
Awesome way to explore new options and earn funds for college
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Christmas Parties , Gift Cards , Trips
Collections Analyst (Former Employee) –  Jacksonville , FlApril 18, 2013
Productive , Motivation Enviroment , Christmas Parties , Trips , Giveaways
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