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Overland Solutions
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32 reviews

Overland Solutions Employer Reviews

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Productive Company
Premium Auditor (Former Employee), Miami, FLJuly 29, 2014
Pros: expenses paid
Cons: short salary
Great learning resources system, information, support. All you can learn regarding premium policies audits.
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The pay scale and work load do not match!
Senior Premium Auditor (Former Employee), Overland Park, KSJuly 3, 2014
Cons: to many
Simply put, do not trust what they present to you during your interview or once you start work there. The pay scale is so void of reason that you WILL NOT understand it, and worse your manager will not understand it, but will still try to explain it and say they do. Expect to work ungodly hours to not only get the pay they promise, but to make a living! – more... Expect tons or windshield time and little pay. Oh, and if you don't get those numbers they want, in six months expect to be demoted and your pay will be cut! If you are single and love to travel and don't have the need for enough money to survive, this is the place for you. If you want or like so much stress you can build a home with it, then this is the place for you! – less
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Very interesting and self-paced position.
Premium Auditor (Former Employee), Corporate (KS) but worked out of my own home.May 20, 2014
Pros: provided extensive paid training (including one week of all expense paid training at corporate (ks), upon hire you are supplied a laptop downloaded with all necessary programs, supplied a laser printer with continuous supply of ink, supplied digital camera, also paid hourly plus mileage and bonus, one half your monthly internet bill (up to $45) reimbursed, one half your monthly cell phone bill (up to $30) reimbursed
Cons: only one: if the company is short, you may have to travel long distances to help them where they need it.
Very good Overland Park, KS company to work for. Position of Premium Auditors worked independently out of their homes (all across the U.S.) Position required traveling to businesses and performing onsite Workers' Compensation and/or General Liability Audits, or visiting pharmacies unannounced to perform Medicare/Medicaid Inspections.

A typical day – more... would be downloading information about the businesses you where to visit and audit. Call businesses to set up auditing appointment and then send out a letter letting confirming the date of the appointment, along with a list of documents they needed. Going out to previously arranged appointments and actually completing the audits.

Return phone calls and emails. Update your database with any other necessary information, and uploading completed audits and inspections.

If overnight travel was required, auditors would call designated travel agency. Travel agency would immediately make the reservations, pay for the room, and give you the address of the hotel/motel. – less
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Horrible Reviewers
Contracted Field Inspector (Former Employee), Charleston SCApril 30, 2014
Pros: work from home
Cons: horrbile reviewers / no management support
I worked as a contractor for this company for 4 years, and I have 15 years total experience performing inspections. I had problems with the reviewers since day one. You get a request to complete a General Liability report, and the reviewers will send it back for not having Property information. A GL report is different than a property report. They will – more... send a report back, requesting information, that IS on the report. They just haven't looked through the entire report. Reports will sit in review for three to four weeks, keeping you from being paid. If you inform the reviewer that the information IS in the report, they will let the report sit in review for another two weeks. The reviewers has attitudes, and will not send a report through, even when you prove them wrong. You have to change the report to please the reviewer, and to get paid, even if the changes are incorrect. Its their way, or the highway, and there is no room for discussion. Their reviewers have never worked in the field, and has no idea what the contractors go through. I worked hard for this company, covering a large territory within two state's, and made the company a lot of money, and they were willing to let me go, because of an issue with the reviewers. Instead of calling me, and asking me what the issue was, they just took what the reviewers said as fact, and stopped sending me work. They have no loyalty for long term contractors. This is the reason why that are always hiring new people all over the country. I have talked to others that has worked with Overland, and heard the same stories. If your a professional field inspector, stay far away from this company. The pay is not worth the problems you will have with their reviewers. I would still be working for Overland if they had competent reviewers. – less
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whose in charge anyway?
Unfortunate (Former Employee), Overland Park, KSApril 19, 2014
Pros: i'm gone
Cons: unhealthy, unprofessional, dysfunctional
Accounting Management is technically competent however clumsy and deficient in regard to management skills such as communicating, taking a leadership role or accepting suggestions from experienced staff. Treatment was callous and denegrating. No appreciation shown for hard work. Human resources was spineless and cowardly, hiding behind lies and antiquity.
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Overland Solutions
Employee (Current Employee), Overland Park, KSMarch 24, 2014
The company is a very good company with good management. There doesn't appear to be much room to move up within the company. The benefits are OK, but nothing great.
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nice company to work for
Premium Auditor (Former Employee), Sacramento, CAFebruary 17, 2014
Pros: travel
Cons: to uch time away from home
Nice company to work for. Great opportunity to travel and meet a variety of people
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Great working experience
Premium Auditor (Former Employee), Houston, TexasNovember 15, 2013
Pros: working remotely from home.
Cons: never getting past the training before being laid off.
For the short amount of time that I was with this company, I was always being shocked at how well they treated their employees. I was a little disappointed in being let go due to budget cut backs at the end of the year, but also being told that they would be rehiring at the begining of the year and to stay intouch. It made no sense to me.
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Premium Auditor
Senior Auditor (Former Employee), Overland Park, KSOctober 30, 2013
Plenty of travel; learned the ins and outs of General Liability Insurance and basis of premium
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Toxic Work Environment: Avoid At All Costs
Area Manager (Former Employee), Kansas City, KSOctober 13, 2013
Overland is owned, “lock, stock, and barrel” by an investment banking company made up of Ivy League types and 1 per centers. They demand xyz percent of the profit and don’t seem particularly concerned about how the executive team at Overland reaches those profit targets. Overland is a bit of a microcosm of our economy in that they are laying off employees, – more... cutting costs to the bone including wages, endlessly reorganizing, and doing severe damage to their culture in order to meet the extreme and unrealistic demands of the corporate bankers. This scenario is the primary force driving the insanity at Overland. Corporate executives are similar to slaves who ingratiate themselves with their master, the corporate bankers in this case, by turning on their fellows.

Notwithstanding the above, the executive team at Overland lacks the character, skills and strategic sense necessary to lead a company such as Overland to success. As a result they resort to abusive and manipulative tactics devaluing any person not in agreement with them. The executive team is not above lying, shaming employees publicly, or falsifying documents in order to get what they want and to cover for their incompetence. They squeeze the last, “thin dime” from their indentured servants but feel free to stay in lavish hotels, inebriating themselves on fine and expensive wines, and to use any excuse to spend lots of money on jet fuel making trips for no good reason at all. They are a ship adrift without a rudder. While the Overland executives won’t accept excuses from anyone else they use the economy to excuse their nosedive in operating results and feel free to blame anyone but themselves for poor results.

Estimating fully 2/3 of personnel are disenchanted with this company.

Managers are under extreme pressure to control all aspects of the auditor’s daily routine and, under threat from the executive team, have been reduced to enforcers with no real opportunity to lead, mentor, develop, or to implement any of the strategies or policies necessary for management of these kinds of teams. The daily auditor’s existence, despite the so called freedom of the job, is under increasingly extreme control through a variety of micro management techniques. Discipline in a healthy environment is a good thing, but the control in Overland’s case is only necessary because they have failed to implement the necessary vision, strategies, and moral leadership with core values necessary to lead such an organization to success.

The only thing that will prevent a mass walkout of customers is a dearth of competitors able to surpass the poor performance of this company. The only thing preventing a massive walkout of auditors is the scarcity of premium audit positions in the industry overall.

Market for premium audit in general is in question in the information age with more and more audits being completed using digital technology and without the need for an expensive physical visit by a premium auditor. FT auditor working “forty” hours per week plus incentives will make about $25,000 to $35,000 TOPS unless they cheat or work extraordinary amounts of overtime. (Not allowed in most cases) – less
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Family oriented company
Sr. Help Desk Technician (Former Employee), Overland Park, KSSeptember 18, 2013
Daily work flow is nice. Variety of duties. Work environment was nice and the work hours did not impact home life.
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Don't work there unless you like being abused by management, if you can call it that. They know nothing about running a company!!!!
Premium Auditor (Former Employee), Greater Philadelphia AreaApril 5, 2013
Pros: used to have a good training program, other than that nothing. unless you like being brow beaten by management on a regular basis, or are beyond desperate, don't work there!!!
Cons: everything. there is nothing redeeming about working for osi.
The absolute worst company on the planet. I wasted seven years with this company working nights and weekends. Constantly stressed out by a company that manages by veiled threats and really nasty emails from management. I could go on, but what is the point?
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Demanding & Stressful
Senior Auditor (Former Employee), Southern ID, Eastern OR, Western WYMarch 14, 2013
Pros: traveling (but no time for site-seeing)
Cons: countless... don't be a fool. get out while the gettin's good!
Stuck with this company for far too long in hopes of getting somewhere...
This company values itself as a top notch auditing firm. They're nation-wide. Corporate America at it's finest - - - Treat field reps like dirt under their feet.
- After spending a full 40+ hours (overtime must be pre-approved) and turning in x amount of audits, was only paid – more... for audits that passed review for that week. Therefore, it's their bottom dollar that matters, not yours.
- Was expected to meet a 24 hour deadline from point of contact with insured to the time audit is in review, however, that principle does not apply to review. I've had audits sitting in review for 5+ days at times. Again, only getting paid for the audits that passed review for that week.
- Was expected to turn in at least 15 audits per week whether they take 1 hour or 10 hours, for each; on top of driving 14 - 20 hours for the week. Again, their bottom line is what matters, so don't plan on getting any rest or down time. Down time does not exist in this company. PRODUCTION, PRODUCTION, PRODUCTION!!!
- Was not allowed to express my frustration or opinion with supervisors via email or otherwise without being accused of having a "tone."
- The rules change consistently in regard to expectations.
- There is absolutely no appreciation expressed by superiors. Only your down-falls will be brought to the table.
- When receiving an email from corporate office personnel, you're expected to respond within 24 hours. Your superiors will get back to you when it is convenient for them, if ever.
- After the 11 week training course & Capstone, still fell through the cracks in many areas. INADEQUATE TRAINING!!!
- Hourly wage is determined by accuracy, on-time service & amount of time with the company per performance review of a 6 month period.
- You receive a flat rate ($9 +/-) per audit.
- You receive an incentive ($6 +/-) for each audit that passes review without receiving an RFC.
- In our region we even got to spend time we didn't have to compile & submit a weekly report of our anticipated week ahead. Hog wash!!!
I could go on & on & on...

Been free of OLSI for 3 full days now and the noises in my head have finally began to subside. Praise God! – less

April 1, 2013

Wasted 10 years with this trash of a company, hoping things are getting better. Stayed around since I was making $65,000, working 70 hours a week, plus $200 a week for car. After the new rules , the best auditor will net $500/week, after paying for $150/week for lousy benefits. I left a month ago, and I am makig now $500/day, and you can make more if you want....

June 10, 2013

Will be talking to this company about your former position. Not sure what to think at this point.

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Good training and skills development
Field Inspector (Current Employee), Huntsville, ALFebruary 24, 2013
Pros: work from home, meeting new people, training and education.
Cons: did not pay mileage for remote work.
The training and information were very beneficial. The people were great to work with. Everything was remotely done from home. enjoyed meeting so many of our communities business leaders and developers.

February 28, 2013

You will hate it like most field staff do...

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Hell on earth
Senior auditor (Former Employee), Notrh eastFebruary 22, 2013
Pros: really really nothing
Cons: stinks to the core
Worked for seven years, and things go so much worse year after year. New management are very unethical, deceptive, and treat employees like they own them. If you are an employee, get out, any company is better, if you are thinking about applying you will experience hell with low pay and lousy benefits. This is a very abusive company.

March 14, 2013

Amen to that! Just left the company, this week, after 5 1/2 years of being unappreciated, receiving little to no incentive & putting over 100,000 miles on my car. Even as a Senior Auditor my hourly wage was still only $13.20. No bonuses, no anything except lousy benefits! I could't be happier!

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The worst company ever, stay away..
Sr premium Auditor (Former Employee), Brentwood, TNJanuary 9, 2013
Pros: nothing
Cons: pure hell...
It was a great company before it was bought by some outfit that cares only by profit. The most non caring company on earth, and the turnover speaks for it self... Employees are treated like second class, Good auditors are leaving in droves.

Management have no say in this company, orders comes from the investment company in New York city. Most auditors – more... are very unhappy, and no one really cares, they keep replacing good auditor by new ones that will leave within a year. It is just a matter of time before they start getting less business, and go under. Work is already down 40% in two years, and getting worse. – less
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Employer/Employee Relations Stink
Auditor (Former Employee), NCJanuary 7, 2013
Not recommended. Company has no care or concern for their employees. They just look for their huge bonuses that the real money makers in the field provide to them through their unappreciated hard work. They will hold you back.
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Challenging and very satisfying
Loss Control Representative (Former Employee), Overland Park, KSNovember 27, 2012
Home based employee with mostly email and phone contact by managers. The hardest part was to schedule a week of appointments over a wide territory. Examples include several four day 1,000 mile trips. The most enjoyable part of the job was the interview, after preparing for the class of business, and evaluating the hazard control measures.
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Poor Senior Management
Loss Control Inspector (Current Employee), Overland Park, KSNovember 26, 2012
Pros: set your own schedule
Cons: poor senior management.
Over the last three year the senior management of the survey division and other divisions has turned over. As a result they have left the core values that the company has been based on. Over the last 12 months salaries have been cut by 50% to the field staff, with three days advance notice. Management’s attitude toward the field staff is no longer positive. – more... They only are looking out for themselves and the bonuses. They have gone from providing high quality loss control reports to selling low value low end reports. The quality control staff is substandard and really has no business being in the position. The staff at the corporate level has gone from older high quality, to just out of college and is puppets to senior management. A good number of managers have to call and ask what common since terms are such as what is a fire division, or what does General Liability coverage cover. Salaries have gone from $60,000 for field staff to 27,000 in the last six months. – less
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Highly skilled, challenging pace.
Premium Auditor (Current Employee), Overland Park, KSOctober 21, 2012
Pros: work from home.
Cons: financial advancement opportunity is extremely limited.
Conducting premium insurance audits. Audit are conducted by phone/mail as well as physical field audits. Interaction with insurance carriers, policy holders, agents and internal company staff. Position is self directed and working from a home based office. Knowledge of workers compensation and liability policy coverages, payroll and financial report – more... analysis, multi state insurance laws and auditing requirements. Utilize a broad range of software applications, data and time management skills and working with time sensitive deadlines. Fast paced production with high level of accuracy. Strong self motivation and professionalism. Work is Nationwide with a large company with multiple divisions of operations and layers of administrative management. – less