I was made many promises that they never fulfilled
Premium Auditor (Former Employee) – Massachusetts – January 3, 2017
The work was enjoyable, but I was taken for granted and taken advantage of at this company. On a few occasions I was asked to take on extra work in inconvenient territories with the promise that Id be given more work in the area that I desired. It never happened. I agreed to travel for relief trips, in other states, with the promise of eventual job promotion. They actually eliminated the position they tempted me with, and closed the physical office location in my region. They knew the office was closing when they tempted me with the promotion.
Auditor 1 (Former Employee) – Colorado Springs, CO – November 2, 2016
Training was pretty good, but the pay for the amount of travel and work it is not worth it. My area spanned about 700 miles, and if you are single that would be great, but if not don't bother. Also, benefits deductible (3,000 for a family) has to be met first before 90% would be covered. The job is exhausting and very time consuming. If you like mentally challenging work and numbers work for you, this might be the job for you. Personally, I like a more personable approach not just "get down to business". The people you audit are the best part of this job.
PREMIUM AUDITOR (Current Employee) – Overland Park, KS – January 14, 2017
I work remotely from my home but, spent a week at the corporate office in Overland Park, KS for training. The training was exceptional and the support is top-notch. Very friendly environment and management is approachable.
Good work environment seeking innovation from employees.
Risk Control Quality Control Reviewer (Former Employee) – Rolling Meadows, IL – August 16, 2016
Each day was fairly unique, with little routine and presented different and new challenges. I participated in bi-monthly conference call meetings to ensure all all department employees were informed of current events. Also, the most enjoyable part of the position was solving problems, and assessing risk, while making recommendations on how to implement new changes to enhance overall risk exposures.
Consistently taking phone calls well beyond typical business hours and weekends
Premium Auditor (Current Employee) – Overland Park, KS – October 21, 2012
Conducting premium insurance audits. Audit are conducted by phone/mail as well as physical field audits. Interaction with insurance carriers, policy holders, agents and internal company staff. Position is self directed and working from a home based office. Knowledge of workers compensation and liability policy coverages, payroll and financial report analysis, multi state insurance laws and auditing requirements. Utilize a broad range of software applications, data and time management skills and working with time sensitive deadlines. Fast paced production with high level of accuracy. Strong self motivation and professionalism. Work is Nationwide with a large company with multiple divisions of operations and layers of administrative management.
work from home.
financial advancement opportunity is extremely limited.
Lots of work opportunities but spread over too much territory and too infrequent to be profitable.
Property Risk Inspector (Former Employee) – Western Missouri, Eastern Kansas – June 13, 2016
A typical days requires lots of driving to remote locations to inspect various property types ranging from single family dwellings to commercial buildings. All of the results need to be documented with photographs. Once the necessary inspections have been completed, the data needs to be uploaded into the company software in a timely basis.
The work is interesting and somewhat challenging.
The costs of travel. The time required for uploading the supporting documents.
Employee (Current Employee) – Overland Park – September 27, 2014
Unorganized with poor communication. The pay is sad and the benefits are pointless because the deductible is so high you are paying out of pocket for everything. Obama Care would be better. None of the management knows or cares how heavy your work load is. Everyone is nice and fun but that doesn't pay the bills. Somehow need to find time to look for something else with better pay before I get in anymore debt. It would be nice to find something with advancement opportunity and possibly management someday. Right now Overland does not offer that.
Auditor (Former Employee) – Baton Rouge, LA – August 8, 2015
I was given a list of businesses each week to audit to determine if the business was reporting correctly and adhering to the requirements of the companies issuing their workmans' compensation insurance. I audited several businesses a day and reported to David Christensen our District Manager by a written report on each business.
Senior auditor (Former Employee) – Notrh east – February 22, 2013
Worked for seven years, and things go so much worse year after year. New management are very unethical, deceptive, and treat employees like they own them. If you are an employee, get out, any company is better, if you are thinking about applying you will experience hell with low pay and lousy benefits. This is a very abusive company.
Inspector (Former Employee) – RI MA – December 31, 2015
There is one loud and clear item I would like to bring to the footlights. Management here in technical services such as audit, inspection, consultative service, is clueless on how to speak to and communicate with employees. The work is excellent, the opportunities are boundless, and the tasks are interesting and challenging. But the management interaction with employees is not good. Some training in human kindness, empathy, and uplifting of employees would be a miracle corrective action. I try to remember this and it relates to this organization in a large way, please remember the people you meet on the way up you will meet again on the way down! Again I think the rank and file are just top notch the leadership is ill equipped, unknowing and it sums up as those the willing, are led by the unknowing, and accomplishing everything, having been given nothing.
Telephone premium auditor (Former Employee) – Overland Park, KS – July 18, 2012
For the knowledge needed, pay is substandard. Work can not be done properly in the time expected. Employees are only listened to when fault is being found of them. Raises are rare and worthless when they do come.
Contractor (Former Employee) – Mid Continent – September 17, 2012
Well where to begin. The account purchased the former Safety Resources and as is the case when the big fish eats the litttle fish things changed. I remember fondly the Safety Resources days and the great team of people they brought to the table to work with major carriers of insurance around the country. I won't name the companies but they were not small they were the top of the pyramid. I myself was offered work in a territory but the work was never there I was always driving over very long distances some days 6-700 miles working from 5 AM - 9 PM to make a decent income, I grew weary they grew hungrier for production and you know it takes a long time to drive 600 miles. So it did not work. I like the post from NYC would not say dont work for them I would say make dog gone sure you know where they want you, what they pay and for long distance work require more money. If you have a choice between this company and say SELC, Triton, US Reports I'd chose the latter. It's very tough out there and please don't let your hunger for work have you working to support the vendor and not yourself directly. Working to pay the gas and expenses of the work is not fun. So demand sructured territory, reasonable travel expenses and accomodations, plus a reasonable compensation package that is reflective of your experience, talent and knowledge.
Used to be OK but very toxic since EXL buyout in 2015
Prefer not to state (Current Employee) – Midwest – July 23, 2015
Company was always average witih low'ish pay but worse by Mid 2015 after EXL buyout. I'm sure any of the smart employees are actively looking for new jobs and layoffs are sure to come with this culture clash. Senior management has become very toxic to employees. Installing cameras in the breakroom and other areas to spy on employees.
Typical do in office or for remotes is trying to figure out how to meet unreasonable goals and still put up with poor middle management.
Run don't hide from this company. Sorry to say. It used to be a good place back in the 1990's.
Premium Auditor (Former Employee) – Corporate (KS) but worked out of my own home. – May 20, 2014
Very good Overland Park, KS company to work for. Position of Premium Auditors worked independently out of their homes (all across the U.S.) Position required traveling to businesses and performing onsite Workers' Compensation and/or General Liability Audits, or visiting pharmacies unannounced to perform Medicare/Medicaid Inspections.
A typical day would be downloading information about the businesses you where to visit and audit. Call businesses to set up auditing appointment and then send out a letter letting confirming the date of the appointment, along with a list of documents they needed. Going out to previously arranged appointments and actually completing the audits.
Return phone calls and emails. Update your database with any other necessary information, and uploading completed audits and inspections.
If overnight travel was required, auditors would call designated travel agency. Travel agency would immediately make the reservations, pay for the room, and give you the address of the hotel/motel.
Provided extensive paid training (including one week of all expense paid training at Corporate (KS), Upon hire you are supplied a laptop downloaded with all necessary programs, Supplied a laser printer with continuous supply of ink, Supplied digital camera, Also paid hourly plus mileage and bonus, One half your monthly internet bill (up to $45) reimbursed, One half your monthly cell phone bill (up to $30) reimbursed
Only one: If the company is short, you may have to travel long distances to help them where they need it.
Senior Auditor (Former Employee) – Southern ID, Eastern OR, Western WY – March 14, 2013
Stuck with this company for far too long in hopes of getting somewhere... This company values itself as a top notch auditing firm. They're nation-wide. Corporate America at it's finest - - - Treat field reps like dirt under their feet. - After spending a full 40+ hours (overtime must be pre-approved) and turning in x amount of audits, was only paid for audits that passed review for that week. Therefore, it's their bottom dollar that matters, not yours. - Was expected to meet a 24 hour deadline from point of contact with insured to the time audit is in review, however, that principle does not apply to review. I've had audits sitting in review for 5+ days at times. Again, only getting paid for the audits that passed review for that week. - Was expected to turn in at least 15 audits per week whether they take 1 hour or 10 hours, for each; on top of driving 14 - 20 hours for the week. Again, their bottom line is what matters, so don't plan on getting any rest or down time. Down time does not exist in this company. PRODUCTION, PRODUCTION, PRODUCTION!!! - Was not allowed to express my frustration or opinion with supervisors via email or otherwise without being accused of having a "tone." - The rules change consistently in regard to expectations. - There is absolutely no appreciation expressed by superiors. Only your down-falls will be brought to the table. - When receiving an email from corporate office personnel, you're expected to respond within 24 hours. Your superiors will get back to you when it is convenient for them, if ever. - After the 11 week training course & Capstone,more... still fell through the cracks in many areas. INADEQUATE TRAINING!!! - Hourly wage is determined by accuracy, on-time service & amount of time with the company per performance review of a 6 month period. - You receive a flat rate ($9 +/-) per audit. - You receive an incentive ($6 +/-) for each audit that passes review without receiving an RFC. - In our region we even got to spend time we didn't have to compile & submit a weekly report of our anticipated week ahead. Hog wash!!! I could go on & on & on...
Been free of OLSI for 3 full days now and the noises in my head have finally began to subside. Praise God!less
traveling (but no time for site-seeing)
countless... don't be a fool. get out while the gettin's good!
Premium Auditor (Current Employee) – CA – May 19, 2012
Overland Solutions has top-notch training. Months of education and management support will be put into a new auditing employee. Managers are available for questions, support and motivation. The pay is based on hourly with a bump for production and quality. Every day is different from the day before. The work is challenging, but the hours are flexible, as long as you get the job done. Use of your own car is supported with paid mileage, use of your phone, internet and office supplies are reimbursed. They supply you with a company laptop with an auditing software that is user friendly. You don't have much contact with co-workers other than phone or e-mail. You meet tons of interesting people and audit audit a huge variety of businesses.
Sr premium Auditor (Former Employee) – Brentwood, TN – January 9, 2013
It was a great company before it was bought by some outfit that cares only by profit. The most non caring company on earth, and the turnover speaks for it self... Employees are treated like second class, Good auditors are leaving in droves.
Management have no say in this company, orders comes from the investment company in New York city. Most auditors are very unhappy, and no one really cares, they keep replacing good auditor by new ones that will leave within a year. It is just a matter of time before they start getting less business, and go under. Work is already down 40% in two years, and getting worse.
Loss Control Inspector (Current Employee) – Overland Park, KS – November 26, 2012
Over the last three year the senior management of the survey division and other divisions has turned over. As a result they have left the core values that the company has been based on. Over the last 12 months salaries have been cut by 50% to the field staff, with three days advance notice. Management’s attitude toward the field staff is no longer positive. They only are looking out for themselves and the bonuses. They have gone from providing high quality loss control reports to selling low value low end reports. The quality control staff is substandard and really has no business being in the position. The staff at the corporate level has gone from older high quality, to just out of college and is puppets to senior management. A good number of managers have to call and ask what common since terms are such as what is a fire division, or what does General Liability coverage cover. Salaries have gone from $60,000 for field staff to 27,000 in the last six months.