Overland Solutions Employer Reviews

Overland Solutions has top-notch training. Months of education and management support will be put into a new auditing employee. Managers are available for questions, support and motivation. The pay is based on hourly with a bump for production and quality. Every day is different from the day before. The work is challenging, but the hours are flexible, – more...  as long as you get the job done. Use of your own car is supported with paid mileage, use of your phone, internet and office supplies are reimbursed. They supply you with a company laptop with an auditing software that is user friendly. You don't have much contact with co-workers other than phone or e-mail. You meet tons of interesting people and audit audit a huge variety of businesses. – less

Enjoyed working for the company very much at the beginning. New management made it uncomfortable. They were not helpful or understanding with issues and were not willing to assist as needed. co workers were terrific and helpful when called.

• Tracked Dell Latitude & Optiplex assets
• Created & deployed software packages remotely
• Managed software installations for all Dell assets
• Marked assets for deletion and worked with accounting to depreciate and remove assets
• Tracked software purchases and expense to proper cost center

• Purchased, maintained, and troubleshot Dell Latitude & – more...  Optiplex assets
• Purchased, maintained, troubleshot, HP & Dell printing systems and assisted with network printer system maintenance
• Managed Microsoft Volume Licensing
• Created, configured, QA Testing and deployed images for Dell Latitude & Optiplex assets.
• Installed, configured & troubleshot 3rd Party Software. i.e Great Plains, FRX, GoldMine, Cisco VPN Client 4 – 5, Cisco Call Manager for VoIP, Adobe Reader Std & Pro, Dragon Naturally Speaking, Izone, Citrix MetaFrame, Blackberry Desktop Software, Norton, McAfee, & Sophos Anti-Virus, Heat, ITSM, Remote Desktop, Logmein Rescue, MS Office 2000 – 2007, MS 2000 – Vista
• Installed, configured & troubleshot proprietary software i.e OSITrac Remote, OSITrac Pro

Product Support Specialist II

• Troubleshot VPN, DNS, TCP/IP, WIN XP PRO issues for remote/disconnected users
• Used Heat & ITSM software for internal SLA tracking
• Provided End-user software support for proprietary and 3rd party software
• Maintained printing systems and assisted with network printer system maintenance
• Troubleshot Cisco 7900 Series VOIP phones via Cisco Call Manager, Dell Latitude & Optiplex computers, Voicemail box setup via Unity
• Installed and troubleshot Linksys & Netgear Wireless Access Points/Routers – less

Management makes promises they rescind as soon as you come on board, unprofessional ethical standards expressed by management.