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Overland Solutions
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20 reviews

Overland Solutions Employer Reviews

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Don't work there unless you like being abused by management, if you can call it that. They know nothing about running a company!!!!
Premium Auditor (Former Employee), Greater Philadelphia Area – April 5, 2013
Pros: used to have a good training program, other than that nothing. unless you like being brow beaten by management on a regular basis, or are beyond desperate, don't work there!!!
Cons: everything. there is nothing redeeming about working for osi.
The absolute worst company on the planet. I wasted seven years with this company working nights and weekends. Constantly stressed out by a company that manages by veiled threats and really nasty emails from management. I could go on, but what is the point?
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Demanding & Stressful
Senior Auditor (Former Employee), Southern ID, Eastern OR, Western WY – March 14, 2013
Pros: traveling (but no time for site-seeing)
Cons: countless... don't be a fool. get out while the gettin's good!
Stuck with this company for far too long in hopes of getting somewhere...
This company values itself as a top notch auditing firm. They're nation-wide. Corporate America at it's finest - - - Treat field reps like dirt under their feet.
- After spending a full 40+ hours (overtime must be pre-approved) and turning in x amount of audits, was only paid – more... for audits that passed review for that week. Therefore, it's their bottom dollar that matters, not yours.
- Was expected to meet a 24 hour deadline from point of contact with insured to the time audit is in review, however, that principle does not apply to review. I've had audits sitting in review for 5+ days at times. Again, only getting paid for the audits that passed review for that week.
- Was expected to turn in at least 15 audits per week whether they take 1 hour or 10 hours, for each; on top of driving 14 - 20 hours for the week. Again, their bottom line is what matters, so don't plan on getting any rest or down time. Down time does not exist in this company. PRODUCTION, PRODUCTION, PRODUCTION!!!
- Was not allowed to express my frustration or opinion with supervisors via email or otherwise without being accused of having a "tone."
- The rules change consistently in regard to expectations.
- There is absolutely no appreciation expressed by superiors. Only your down-falls will be brought to the table.
- When receiving an email from corporate office personnel, you're expected to respond within 24 hours. Your superiors will get back to you when it is convenient for them, if ever.
- After the 11 week training course & Capstone, still fell through the cracks in many areas. INADEQUATE TRAINING!!!
- Hourly wage is determined by accuracy, on-time service & amount of time with the company per performance review of a 6 month period.
- You receive a flat rate ($9 +/-) per audit.
- You receive an incentive ($6 +/-) for each audit that passes review without receiving an RFC.
- In our region we even got to spend time we didn't have to compile & submit a weekly report of our anticipated week ahead. Hog wash!!!
I could go on & on & on...

Been free of OLSI for 3 full days now and the noises in my head have finally began to subside. Praise God! – less
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moke – April 1, 2013

Wasted 10 years with this trash of a company, hoping things are getting better. Stayed around since I was making $65,000, working 70 hours a week, plus $200 a week for car. After the new rules , the best auditor will net $500/week, after paying for $150/week for lousy benefits. I left a month ago, and I am makig now $500/day, and you can make more if you want....

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Good training and skills development
Field Inspector (Current Employee), Huntsville, AL – February 24, 2013
Pros: work from home, meeting new people, training and education.
Cons: did not pay mileage for remote work.
The training and information were very beneficial. The people were great to work with. Everything was remotely done from home. enjoyed meeting so many of our communities business leaders and developers.
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moke – February 28, 2013

You will hate it like most field staff do...

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Hell on earth
Senior auditor (Former Employee), Notrh east – February 22, 2013
Pros: really really nothing
Cons: stinks to the core
Worked for seven years, and things go so much worse year after year. New management are very unethical, deceptive, and treat employees like they own them. If you are an employee, get out, any company is better, if you are thinking about applying you will experience hell with low pay and lousy benefits. This is a very abusive company.
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FreeFromHell – March 14, 2013

Amen to that! Just left the company, this week, after 5 1/2 years of being unappreciated, receiving little to no incentive & putting over 100,000 miles on my car. Even as a Senior Auditor my hourly wage was still only $13.20. No bonuses, no anything except lousy benefits! I could't be happier!

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The worst company ever, stay away..
Sr premium Auditor (Former Employee), Brentwood, TN – January 9, 2013
Pros: nothing
Cons: pure hell...
It was a great company before it was bought by some outfit that cares only by profit. The most non caring company on earth, and the turnover speaks for it self... Employees are treated like second class, Good auditors are leaving in droves.

Management have no say in this company, orders comes from the investment company in New York city. Most auditors – more... are very unhappy, and no one really cares, they keep replacing good auditor by new ones that will leave within a year. It is just a matter of time before they start getting less business, and go under. Work is already down 40% in two years, and getting worse. – less
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Employer/Employee Relations Stink
Auditor (Former Employee), NC – January 7, 2013
Not recommended. Company has no care or concern for their employees. They just look for their huge bonuses that the real money makers in the field provide to them through their unappreciated hard work. They will hold you back.
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Challenging and very satisfying
Loss Control Representative (Former Employee), Overland Park, KS – November 27, 2012
Home based employee with mostly email and phone contact by managers. The hardest part was to schedule a week of appointments over a wide territory. Examples include several four day 1,000 mile trips. The most enjoyable part of the job was the interview, after preparing for the class of business, and evaluating the hazard control measures.
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Poor Senior Management
Loss Control Inspector (Current Employee), Overland Park, KS – November 26, 2012
Pros: set your own schedule
Cons: poor senior management.
Over the last three year the senior management of the survey division and other divisions has turned over. As a result they have left the core values that the company has been based on. Over the last 12 months salaries have been cut by 50% to the field staff, with three days advance notice. Management’s attitude toward the field staff is no longer positive. – more... They only are looking out for themselves and the bonuses. They have gone from providing high quality loss control reports to selling low value low end reports. The quality control staff is substandard and really has no business being in the position. The staff at the corporate level has gone from older high quality, to just out of college and is puppets to senior management. A good number of managers have to call and ask what common since terms are such as what is a fire division, or what does General Liability coverage cover. Salaries have gone from $60,000 for field staff to 27,000 in the last six months. – less
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Highly skilled, challenging pace.
Premium Auditor (Current Employee), Overland Park, KS – October 21, 2012
Pros: work from home.
Cons: financial advancement opportunity is extremely limited.
Conducting premium insurance audits. Audit are conducted by phone/mail as well as physical field audits. Interaction with insurance carriers, policy holders, agents and internal company staff. Position is self directed and working from a home based office. Knowledge of workers compensation and liability policy coverages, payroll and financial report – more... analysis, multi state insurance laws and auditing requirements. Utilize a broad range of software applications, data and time management skills and working with time sensitive deadlines. Fast paced production with high level of accuracy. Strong self motivation and professionalism. Work is Nationwide with a large company with multiple divisions of operations and layers of administrative management. – less
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Very Unethical Organization
Contractor (Former Employee), Mid Continent – September 17, 2012
Cons: not pretty to work for
Well where to begin. The account purchased the former Safety Resources and as is the case when the big fish eats the litttle fish things changed. I remember fondly the Safety Resources days and the great team of people they brought to the table to work with major carriers of insurance around the country. I won't name the companies but they were not – more... small they were the top of the pyramid. I myself was offered work in a territory but the work was never there I was always driving over very long distances some days 6-700 miles working from 5 AM - 9 PM to make a decent income, I grew weary they grew hungrier for production and you know it takes a long time to drive 600 miles. So it did not work. I like the post from NYC would not say dont work for them I would say make dog gone sure you know where they want you, what they pay and for long distance work require more money. If you have a choice between this company and say SELC, Triton, US Reports I'd chose the latter. It's very tough out there and please don't let your hunger for work have you working to support the vendor and not yourself directly. Working to pay the gas and expenses of the work is not fun. So demand sructured territory, reasonable travel expenses and accomodations, plus a reasonable compensation package that is reflective of your experience, talent and knowledge. – less
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The worst company I've ever worked for. I relocated to NYC from Missouri only to get there and realize they couldn't provide me with a enough work.
Field Specialist / Loss Control (Former Employee), New York, NY – August 13, 2012
Cons: out of touch management, no training, misrepresentation, no on the job training
A typical day at work consisted of me praying that I would be able to scrape enough work together for the week to pay my bills. It took the company a month to provide me with the proper equipment I needed to start performing my site visits.
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Contract Auditor processing phone audits
Contract Phone Auditor (Former Employee), Overland Park, KS – August 9, 2012
Pros: excellent home based position with great training
Cons: performance based pay which can be inconsistent.
Great company, lots of good review training. The hardest part of the job is balancing work and free time. Also income is based on number of audits completed and alot of times due to weather shutting power down and agents that were not helpful with obtaining contact information, the base required audit completion was difficult to reach.
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Work from home
Loss Control Consultant / Premium Auditor (Former Employee), KS – August 1, 2012
Pros: work from home
Cons: time consuming
Make your own schedule. Work from home and travel weekly. Deal with new people weekly.
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company cares nothing for it's employees
Telephone premium auditor (Former Employee), Overland Park, KS – July 18, 2012
Pros: working at home
Cons: almost everything else
For the knowledge needed, pay is substandard. Work can not be done properly in the time expected. Employees are only listened to when fault is being found of them. Raises are rare and worthless when they do come.
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Company slowly recovering from the soft insurance market
Account Executive (Former Employee), KS – June 14, 2012
Pros: autonomy of working remote
Cons: extremely rigid to change regrettfully
It is hard to say as the myopic company I found was and remains steadfastly non-transparent to its customers and its employees.
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Worst company I ever worked for.
Premium Auditor (Former Employee), Chicago, IL – June 6, 2012
Cons: listed above
This company has bonus programs that are unattainable, management that hounds you constantly about quotas and the training is the worst ever. The supervisor I had in the Chicago office continually made ethnic comments, even after learing I have a Hispanic daughter. I would go on unemployment before I would work for this bunch.
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Excellent Traininig and management support
Premium Auditor (Current Employee), CA – May 19, 2012
Pros: expense reimbursement, daily variety, flexible hours
Cons: scheduling appts difficult, quota & quailty pressures
Overland Solutions has top-notch training. Months of education and management support will be put into a new auditing employee. Managers are available for questions, support and motivation. The pay is based on hourly with a bump for production and quality. Every day is different from the day before. The work is challenging, but the hours are flexible, – more... as long as you get the job done. Use of your own car is supported with paid mileage, use of your phone, internet and office supplies are reimbursed. They supply you with a company laptop with an auditing software that is user friendly. You don't have much contact with co-workers other than phone or e-mail. You meet tons of interesting people and audit audit a huge variety of businesses. – less
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Carly – September 3, 2012

You should not mislead people with false information. I am guessing you are in some sort of position with this company where they can't lie to you like they do with most of their employees. There is no training program or management support.

– October 8, 2012

The training program was supposed to be 12-13 weeks with a mentor and "ride-alongs" with the mentor to help you learn the job during the training period. The job would have worked well for me, except, I was pretty much thrown into the "field" with NO "ride-alongs" and very little training. They barely trained me for 9 weeks before sending me out in the field and I felt like a stupid idiot because I was expected to do this job and had (pretty much) NO training....but, was expected to perform like a professional, knowledgeable auditor....I was humiliated!!!!!

moke – January 18, 2013

Are you talking about OLSI? 99% of employees know that this is the worst company on earth..

Auditlady – January 26, 2013

I am not sure if we are working for the same company. CA employees do work under a separate set of rules than the rest of the country. I don't think they realize that the same problems are surfacing that caused the lawsuit to be filed in the first place, like changing timecards for some employees.

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Started out as an excellent company, however, new management made it more complicated.
Premium Auditor - part time (Former Employee), Overland Park, KS – May 18, 2012
Enjoyed working for the company very much at the beginning. New management made it uncomfortable. They were not helpful or understanding with issues and were not willing to assist as needed. co workers were terrific and helpful when called.
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Desktop Support
Desktop Support Specialist II Team Lead (Former Employee), Overland Park, KS – March 26, 2012
• Tracked Dell Latitude & Optiplex assets
• Created & deployed software packages remotely
• Managed software installations for all Dell assets
• Marked assets for deletion and worked with accounting to depreciate and remove assets
• Tracked software purchases and expense to proper cost center

• Purchased, maintained, and troubleshot Dell Latitude & – more... Optiplex assets
• Purchased, maintained, troubleshot, HP & Dell printing systems and assisted with network printer system maintenance
• Managed Microsoft Volume Licensing
• Created, configured, QA Testing and deployed images for Dell Latitude & Optiplex assets.
• Installed, configured & troubleshot 3rd Party Software. i.e Great Plains, FRX, GoldMine, Cisco VPN Client 4 – 5, Cisco Call Manager for VoIP, Adobe Reader Std & Pro, Dragon Naturally Speaking, Izone, Citrix MetaFrame, Blackberry Desktop Software, Norton, McAfee, & Sophos Anti-Virus, Heat, ITSM, Remote Desktop, Logmein Rescue, MS Office 2000 – 2007, MS 2000 – Vista
• Installed, configured & troubleshot proprietary software i.e OSITrac Remote, OSITrac Pro

Product Support Specialist II

• Troubleshot VPN, DNS, TCP/IP, WIN XP PRO issues for remote/disconnected users
• Used Heat & ITSM software for internal SLA tracking
• Provided End-user software support for proprietary and 3rd party software
• Maintained printing systems and assisted with network printer system maintenance
• Troubleshot Cisco 7900 Series VOIP phones via Cisco Call Manager, Dell Latitude & Optiplex computers, Voicemail box setup via Unity
• Installed and troubleshot Linksys & Netgear Wireless Access Points/Routers – less
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Low Wages, Dishonest management, Terrible atmosphere to work in
Senior auditor (Current Employee), rocky hill ct – February 23, 2012
Cons: all
Management makes promises they rescind as soon as you come on board, unprofessional ethical standards expressed by management.
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About Overland Solutions

OSI offers true nationwide service and more than 80 years of experience providing premium audits, underwriting surveys, and valuation – Read more