Pros: free private concert, lagoon day, events
Cons: pay, understaffed, feedback process
A typical day at work is taking an estimated of 30-40 calls and handling customer issues/concerns via inbound and out bound calls and emails.
I have make some friends for life at this company, the people are great.
The management does their best with the issues at hand, but I do wish that they would take employee feedback into consideration.
I have learned a lot from this job. The thing that I will take with me is that I have learned how to truly listen to the customer and to honestly empathize with them, not to listen to only respond. I use this in my every day life and my relationships have since improved.