Fun place to work! Hardworking Employees
CUSTOMER SERVICE (Current Employee) – Mounds View, MN – February 22, 2017
Taking Care of the hospital needs from bedpans to solutions by answering phones and emails. Entering orders for courier orders,expedited orders & drop ships. Placing drop ship orders on Vendor websites or by phone. Fixing bad part numbers on the hospital po's that were sent by EDI by contacting the Hospital by email or phone to help them figure out what they need. Calling vendors for back order information or use their website to pull up back order information,searching google for possible sub information, updating notes on back orders reports that are sent to the customer electronically every day. Working Conversions with the outside sales rep and the hospitals. Entering Bin numbers for hospitals so they can just scan the bar codes, attaching their internal numbers to the MFG part numbers, Running Biz Objects reports. Help the hospitals and clinic's set up new locations by quoting equipment orders. Equipment quote consists of tables,chairs,scales,stools, lights,wheelchairs,dispensers,charts,sharp containers,monitors
Fun Place to work! Hardest part of the job is telling the hospital they are not going to get a product by the time they need it.
The most enjoyable part of the job is knowing that you are helping hospitals save lives.
Great group of Co-Workers, Great Hours 8-4