Pros: good job satisfaction
Cons: extra voluntary hours required to complete heavy workload
A typical day at work consists of managing the volunteers on site, identifying the shop departments needing attention to boost sales and appeal, Dealing with all communications from head office, implementing new procedures, keeping new products stocked up, delivering regular training to volunteers, delegating tasks throughout the team, general day to – more... day running of the shop from open to close and providing weekly and yearly reports to account for the shops activities and sales. I am also responsible for creating budgets, health and safety for both my shops and following self generated business plan.
I have learned a great deal at Oxfam. I have learned how to manage two shops simultaneous, manage people/volunteers, financial management and treasury, dealing with the challenges of managing volunteers ans sourcing stock to sell in a charity shop environment, pricing, sorting and preparing stock for sale, researching high priced items and learning how to multi-task a high workload effectively.
I am a hard worker and this job has really showcased to me what I can do in a pressurized environment.
The team I have created and cultivated are well structured and a harmonious team. I have total respect for my team as they have for me.
The hardest part of the job has to be the workload but I have managed it effectively for the past 4/5 years and it has taught me to be hyper efficiant.
The most enjoyable part of the job has to be the volunteers, charitable contribution my shops make and the satisfaction of doing something fundamental good. – less