Security Guard for Oxford's Square One Shopping Centre
Mall Security (Former Employee) – Square One Shopping Center – January 21, 2014
Worked at Square One mall as Security for one year. At first it was an amazing job but wore off quickly.
A typical day as a mall security at Square One (mornings) You report on duty, remove shopping carts around the property to their respectable store, unlock doors, start up escalators, and open parking barriers, opening locked doors for tenants when required. Patrol interior mall looking for tenant "violations" and completing various reports on pretty much everything. Property damage, customer injuries, thefts, vehicle damage, assaults, etc. Provide customer service to all guests, respond to "security related calls", issue trespass notices, and mobile property patrols.
Poor work environment as far as "job culture" goes, supervisory staff Immature and unprofessional have poor people managing skills... Very heavy handed when it comes to disciplining staff for almost anything.
If the supervisory or senior staff dislike you; you're job/ time at Square One will seem never ending. No chance for advancement unless you dedicate yourself 4-5 years to achieve supervisor.
Constantly being disciplined instead of receiving training, or proper and professional corrective action. Felt ganged up on by most staff.
Overall an unpleasant work environment, however good security/ private policing experience.
Decent pay, experience in customer service
Supervisors unprofessional, work hours, stressful environment, high rate of staff discipline