P.C. Richard & Son Employee Reviews

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Good experience for many years just became overwelming
Sales Representative (Former Employee) –  New York, NYOctober 21, 2015
Long hours prevents family development. Learned much about sales and appliances. Management was fair. Co workers where great.
Pros
Benefits Health and dental
Cons
Extremely long work hours
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Not a great work environment
Sales Counselor (Current Employee) –  Levittown, NYOctober 1, 2015
Very minimal room for advancement. Work environment can be uncomfortable at times due to poor managing. Scheduling favors certain individuals and not every employee is treated fairly or equally.
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fun
Sales Consultant (Current Employee) –  Danbury, CTSeptember 29, 2015
Has a few gray areas on the sales floor based on your positions. Part/time salesman are limited on what they can sell. Overall this company promotes growth from any entry level position you start out with. If you enjoy working with people this would be a great position for you.
Pros
Commission
Cons
Ten hour work shifts (for full time salesman)
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AMAZING PLACE YTO WORK
customer service (Current Employee) –  farmingdaleSeptember 1, 2015
Answer about 80 to 100 phone calls from customer about something broken that need to be fixed help customers get service for a appliance.
help management deal with irate customers.
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Always working
Customer Service (Current Employee) –  Farmingdale, New YorkAugust 4, 2015
Its a great work place with supportive management.
Not all about the numbers but how you grow and develop with the company.
Decent work hours and flexible with the employees and customers.
Not a lot of time off if you get sick.
Pros
One hour lunch break, decent hours
Cons
Long day 9 am to 5 pm, Not a lot of vacation days
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A great opportunity to learn about the technology that powers and supports the retail industry
DISPATCHER/APPLIANCE TECHNICIAN/CUSTOMER SERVICE (Current Employee) –  Farmingdale, NYJuly 30, 2015
I have no comment on the aspects of this company other then it was a superior time learning and working for them. Good company for individual who is looking for a job place that really improve you knowledge in the retail and customer services business.
Pros
Small team environment.
Cons
Because teams are so small there are significant barriers when trying to implement anything.
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PRODUCTIVE COMPANY WITH VARIOUS OF LEARNING EXPERIENCES.
Stock, Sales Representative, Store Manager (Former Employee) –  Woodside, NYJuly 21, 2015
I HAVE NO COMMENT ON THE ASPECTS OF THIS COMPANY OTHER THEN IT WAS A SUPERIOR TIME LEARNING AND WORKING FOR THEM.ITS A GREAT SMALL FAMILY OWNED AND OEPERATED COMPANY IT LEARNS FROM WITHIN AND STAY SMALL AND CORPERATE LIKE STRUCTURE.
Pros
KNOWLEADGE
Cons
LONG HOURS
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Comfortable
Corporate Headquarters (Former Employee) –  Farmingdale, NYJuly 6, 2015
A really Great Family, 5th generation, CEO is great, and Great Place to work, great hands on experience, and really get to know a lot about the business, coworkers are like family members - just not enough compensation.
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Great workforce and great place to learn sales. Learned a lot for the 8 years i was there
Sales Counselor (Former Employee) –  College Point, NYJune 29, 2015
PC Richard and Son was a great place to work and a great place to learn about advancements in technology and home appliances. Their management team are hard working and kept up store morale pretty well.

Salary was great when i first started but steadily got worst as the years went on. Commission was cut but hours were not.

A typical day at work would start with arranging and cleaning your assigned section and help any customers that might need any help.

I learned a lot about people skills as well as sales. Any new products and new technology coming out was taught to us by corporate head quarters and they made sure you knew what you were selling.

Management was great. They were and still are extremely hardworking and keep up store morale with their energy and enthusiasm. They would help with anything you needed and would make sure a sale was made.

The hardest part of the job was staying competitive with my other co-workers. Since it is a commission based sales job, it could get pretty wild. I always stayed level headed and always told myself there will be other sales if it was one i lost to another sales person.

The most enjoyable part of the job was working and meeting different people. Taught me a lot about different cultures and I made a lot of new friends.
Pros
Energetic and fun place to work
Cons
Kept getting commission cut
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COMMISIONED SALES
Sales Associate (Current Employee) –  Carteret, NJJune 16, 2015
WOK 60 HOURS A WEEK...EMPLOYEES ARE EXPENDABLE,NEW RULES EVERY WEEK,UP AND DOWN BUISNESS,LOW WAGES,NO TIME OFF FOR BEREAVMENTS,BIRTHS MANAGERS ARE VERY DISRESPECTFUL
Pros
HEALH BENIFITS
Cons
NO BREAKS, NO FAMILY TIME, LIMITED VACATION, 60 HOUR WEEKS BAD MANAGMENT
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Good discount and comission
Office Clerk (Current Employee) –  New York, NYJune 15, 2015
You clock in and greet other co workers. Most of them are weird characters. Answer phone calls, do paper work, and schedule deliveries.
Pros
Discount
Cons
Nasty Customers
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Good company
Sale counselor (Former Employee) –  Bronx, NYJune 11, 2015
Good company for individual who is looking for a job place that really improve you knowledge in the retail and customer services business
Pros
Lot of trainings, great opportunity to build a strong background in sales and retail
Cons
locks of opportunity to grow or escalate in positions, managers they not take the time, to help employee or congratulate them for good job when they deserve it
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Workplace in PC Richard & Son
Sales Representative (Former Employee) –  Forest Hills, NYMay 30, 2015
A typical day at work would consist of scheduling service appointments for customers. Constantly receiving cash from purchases being made. The managers and co-workers treated everyone like family. I learned about being responsible, dedicated, as well as punctual. Enjoyable part of the job was conversing with the managers about their struggles in their work life.
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I liked it but...
Sales Counselor (Former Employee) –  North Haven, CTMarch 20, 2015
Working here is fun if you make it fun.

If you're a sourpuss, anti-social, or value time with your small child or kids, then look elsewhere.

If you're a woman, don't anticipate any advancement opportunities.

If you're gay, stay away.

If you have a smidgen of morals, then this is not the place for you.

I will say that you will work long days, nights, weekends, and holidays.

I will say that you have to be aggressive and hungry to be the top seller everyday...not just every other day, or week, or month..no..everyday. Otherwise, you will end up in the hole owing, yes owing, $20,000 for your base salary, as an example.

I will say you are required to maintain the beauty of the showroom...between sales there is no idle time. There is cleaning, inventory, follow-up calls to make, team meetings, etc.
Pros
you get to work days
Cons
you have to work nights
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Retail is great
Exceptional customer service (Current Employee) –  New York,NYFebruary 6, 2015
A typical work day included working with customers and helping them select appliances and electronics . The most enjoyable part of my job was to have customers thank me for listening to there needs and accomplishing there goals.
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Horrible work place
distribution rep (Former Employee) –  farmingdale nyJanuary 18, 2015
Wasn't a great job and most definitely wouldn't recommend this place to anyone. The pay is terrible for the amount of work you have to do. The rules certainly didn't apply to everyone. Every week there's a new rule. Poor poor management. They would hire people and these employees would leave before the day is over That is how bad of a work place it is.
Pros
hours
Cons
short breaks, 30 minute lunches, rules didn't apply to everyone
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Tough commission based environment.
Sales Consultant (Current Employee) –  Nanuet, NYDecember 9, 2014
If you are enthusiastic about sales than this is a good position for you. This location is not as busy as many of the other stores which limits your income potential. The management style is based on intimidation and at times punishment. The hardest part of the job is getting customers to come in, otherwise it's the long hours. The best part is the people I work with. I have learned that you must look out for yourself because no one else will.
Cons
long hours
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Helpful Experience
Sales Representative (Former Employee) –  Astoria, NYOctober 22, 2014
As a PC Richard associate I worked in the ACE department selling various electronics such as radios, car stereos, cellphone accessories, video games and tablets. The job, although slow during the day provided me with much experience in negotiating sales that I have been able to use in other fields.
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productive and clean work space
stock (Former Employee) –  Bronx, NYSeptember 16, 2014
o Help customers with purchased items
o Clean and maintain floor area
o Clean, maintain, and organized stock room
o Help translate for Hispanic customers
o Set up TVs, computers, etc. For display
o Made simple repairs to electronics
Pros
flexible schedule
Cons
poor management
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not family friendly
Accessories Sale Representative (Current Employee) –  Brooklyn, NYSeptember 16, 2014
this is a single mans job. They ask you to work a lot of hours with no promise of job security. the salary is ok, but you are a salary employee and they completely take advantage of that by making you work long hours. If you try and call out sick they take away your vacation days in its place and you still have to make up a day during the week.

not a good environment to develop in or advance. if you have a ton of free time and no options then you go with this company
Pros
random giveaways
Cons
a lot
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Overall rating

3.5
Based on 52 reviews
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