Chang's was my first job. I'd been there a little over two years. During those two years, I'd seen managers come and go, and watch a new Operating Partner try to turn the restaurant around. The people here work long and hard to make this restaurant a better place to work and dine in.
Now, they aren't perfect, by any means. They get irritated, sometimes rude, and you have to have tough skin to work here. But when you begin to understand the hard work that needs to be put in to thrive in this setting, you'll understand why people sometimes act the way they do here.
When it's busy, it's fast-paced. You have to be able to think on your feet, and be confident in all decisions you're making to insure guests are getting the best service possible.
It's also all about teamwork. In order for the restaurant to succeed, which in turn helps YOU succeed, you have to be willing to help your fellow team members. Having an individualistic work ethic doesn't really help you in this setting.
sometimes free food, develop friendships, learn a new kind of work ethic, teaches you to value things you'd never thought about before
people, both guests and your co-workers.