PC Connection, Inc. Employee Reviews in United States

Found 40 reviews matching the search
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Good Company
Tier 2 Technical Support (Former Employee) –  Itasca, ILAugust 14, 2016
Good Company to work for but was downsizing contract and did not hire after 90 days due to knowing was going to layoff so did not get accrued vacation and sick pay
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Coordinator of a Marketing Team for Brand Development-HP
Product Marketing Coordinator (Current Employee) –  Merrimack, NHJune 14, 2016
Works with the Program Marketing team to support the administrative and systemic processes associated with execution of PC Connection's marketing activities and programs. Verification and management of monthly invoices for all marketing program elements. Process purchase orders, check requests and invoices for program elements. Collect, archive and communicate applicable proof of performance elements and ensure they are in accordance with rate card criteria, audit standards and vendor requirements. Assist with reporting on program objectives and key performance indicators. Maintenance of promotional product sourcing and collateral with our marketing web tool. Coordination of collateral / assets needed for customer events and shows. Coordination of schedule, cross department action items, collateral, signage and promotional items needed for weekly solution showcase events. Coordination and posting of digital assets to our web properties. Posting of content and/or products to category pages, brand stores, solution/services centers and segment showcases across all of our websites (PC Connection, GovConnection, and Healthcare).
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Account Manager
Account Manager (Former Employee) –  Wilmington ohApril 27, 2016
The training is 8 weeks and mostly do it yourself virtual training. You are rushed from one training to the next with alot of information being thrown at you and not given ample time to digest . You are expected to make calls before knowing much about what products and services are offered. Its more of a glorified telemarketing position . The sales manager being new was unable to support us when system questions arose because he was learning right along with us. He was overbearing, rude, impatient and not a motivator. I found it distractingly noisy as you are in small cubicles in close proximity to others talking.
Overall it was a high stress level position with little onsite support.
Pros
Compensation and benefits
Cons
Training fast paced, management overbearing, noisy, more concerned with dials than customer service
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Great people but the work is not for everyone
Account Manager (Former Employee) –  Keene, NHJanuary 6, 2016
A typical work day involved making at least 60 cold calls and talking with customers and potential customers for over 2 hours per day to build your portfolio of business. This seems like a really doable task when you are interviewing, but it actually takes a lot of work to achieve those metrics. The good news is you receive extensive training in your first year to help you become successful in the role. You also have a sales coach in your office to help you find your way.
Pros
Vendor sponsored breakfasts and lunches a couple of days a week, snack carts and really outgoing colleauges.
Cons
Work can be monotonous, you spend a lot of time leaving voicemails, and getting yelled at by potential customers, Not for the faint of heart
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Great Benefits and Training
inside sales (Current Employee) –  Itasca, ILDecember 7, 2015
Current sales management inexperienced and micro managing is a problem. Expects sales staff to work much longer hours than scheduled.
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Great Experience
Corporate Account Manager (Current Employee) –  Portsmouth, NHSeptember 14, 2015
Great place to gain the necessary skills needed to succeed in a career. Wear many hats on a daily basis but learn a substantial amount while doing so. A lot is expected of you after your first year which is a representation of how well you retained information in training.
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Fun but challenging workplace
Account Manager (Former Employee) –  Merrimack, NHSeptember 11, 2015
PC Connection is a fortune 500 sales organization that is very fast paced and is a direct competitor with some of the top re-sellers in the country. The environment is very competitive and it is difficult to get started but if you can find customer sit can be very rewarding both financially and personally.
Pros
Pay, Exposure, Horizontal growth
Cons
Time off, turnover
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Plagued by bad leadership.
Configuration Technician (Current Employee) –  Wilmington, OHAugust 28, 2015
My coworkers are great and the job is well within my skill set but the pay for skilled technicians is below average for the state. On top of that leadership in the company is splintering and bad choices are being made by management. Employees have shifted from being important contributing team members to being disposable, corporate culture has become toxic, money has become the primary focus even above the health of the employees.

Repeated instances of mandatory 50 hour work weeks with no definitive answers given on end date. When overtime is lifted it's only for a week or so. During this period supervisors and management complain that people aren't volunteering for overtime. No matter how hard employees work no recognition is given. Constantly needless high stress environment. The job itself is fine when you can actually get to doing it.
Pros
Good coworkers, easy job.
Cons
Bad leadership, toxic environment, general feeling of gloom and doom.
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Working on the sales floor is demanding but rewarding.
Account Manager (Inside Sales) (Former Employee) –  Merrimack, NHAugust 10, 2015
I learned a lot at PC Connection, including high-volume cold calling and lead generation. It is a high energy situation with a lot of exposure to vendors. It can also be quite noisy. The managers did not consistently follow "rules of engagement."
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Productive and fun environment to work in
Sales Account Manager (Current Employee) –  Merrimack, NHAugust 3, 2015
My day consists of making 60-100 dials and having anywhere from 2.5 hours of talk time and up. You are calling into new prospective buying accounts while maintaining current customer needs.

One of the things I learned is how to over come objectives and what resources to engage for customers specific needs.

I enjoy working with my fellow coworkers they are like family to me. We support each other and work together well as a team.

The hardest part of the job is finding new buying accounts as quickly as management would like. It takes times to gain trust and create relationships with new people.

One of the most enjoyable parts of my job is helping customers find a solution and achieving their task at hand.
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Culture was the best part
Corporate Account Manager (Former Employee) –  Merrimack, NHMay 26, 2015
They do a lot for the employee and there are a lot of perks but the pay is rough until you make it after a year or two, then you see some return. If you can make it that long. Lots of turn around.
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Great company to work for!
Sr. Systems Engineer (Current Employee) –  Chicago, ILMay 18, 2015
PC Connection is a great company to work for! The compensation and benefits are great! 401k match isn't the best but the compensation makes up for it!
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Not a good environment to work. You need to be in a defensive mode in order to survive.
BA/Application Administrator/PMP (Former Employee) –  Itasca, ILFebruary 26, 2015
A typical day: No specific duties. Management change processes and jobs on a daily basis.

Lesson learned: not much

Management: Can't describe. Not a secure place to be at.

Co-workers: Gossip

Hardest part of the job: Being humiliated in front of clients, reporting it to management, and management never listen.

Enjoyable part of the job: When you leave
Pros
No too many
Cons
Read review
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Awesome company!
Business Development Manager - Staffing (Former Employee) –  Merrimack, NHFebruary 11, 2015
Great sales training and management support. Great opportunity to team sell in a real sales environment. The high energy level of the team is infectious!
Pros
food onsite
Cons
starting salary for inside reps is too low
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Nice Midsize company
Regional Director, Practice Initiatives (Former Employee) –  Charlotte, NCNovember 25, 2014
Talented people and long term sales staff in place that is truly customer relationships.
Pros
Technical Team
Cons
Leadership
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super great Firm to work / Excellent pay
Deployment Migration Technician at Hospira (Former Employee) –  Rocky Mount, NCSeptember 29, 2014
My recruiter Jordan was the "bomb" this guy would really go to work on your behave and get you a great rate...... team was thrown in the mist of a hornets nest ....but We had an excellent POC at the Rocky Mount Plant(Fatima) and she made things work easier... team leaders were nothing to brag about.... one just ate "Punes" and lied to you for no reason and the other... knowledgeable but extremely shy..... near the end of the project we got place with another require and she reached out and keep us informed and provide necessary information you needed and I really appreciated that.... over all PC-Connections is a great firm to work for and they really pay well but you better be prepared to pull out your survival skills once you get on site.. cause their is no telling what you'll be doing..... I do love a challenge
Pros
great pay!!!! exciting work!!!!... very nice people to work for....
Cons
on-site leadpersons extreme Introverts
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Good summer role
Tax Analyst (Former Employee) –  Merrimack, NHJune 25, 2014
I worked as a temp and learned a lot. Good company to work for.
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Family type atmosphere
Shipping Supervisor (Former Employee) –  Wilmington, OHJune 16, 2014
I enjoyed working for PCConnection, Inc. it was like a team of family members working together to meet the same goal.
Pros
Monthly Dinner
Cons
None really
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Just stay on the phone
Account Manager (Current Employee) –  Merrimack, NHMay 15, 2014
A typical day involves getting minimum talk times. Goals Ramp up quickly and a lot is expected of you in acquiring new accounts. Even if you meet sales goals, if you are not bringing in new business every month, you will be put on Performance Improvement Plans, quickly. Though they advertise that they have a new year long training program with room to grow, they will expect you to be a performer out of the gate. It also helps if someone leaves or is promoted on your team and you are able to get one or some of their buying accounts. Training program is excellent and can open up many opportunities for future employment. Companies certainly like to hire former PC Connection employees. Chat up the Gatekeeper or call vendor support to keep your job.
Pros
Free lunch, and breakfast, and internal hardware/services support
Cons
Unrealistic metrics, goals ramp up quickly, crowded VAR marketplace.
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Fun workplace, great managers and culture
Account Manager (Former Employee) –  Marlborough, MAMay 13, 2014
Many learning seminars from internal and external hosts. Outside of work events, good vacation and benefits package. Base salary was fair, no limit to commission potential is a huge plus.
Pros
Lunch and learning weekly sessions, great management, helpful employees, learning seminars by vendors
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Overall rating

3.7
Based on 41 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.8
Job Security/Advancement
3.1
Management
3.3
Culture
3.4