Senior Instrutor
PCCW Teleservices US INC - New Philadelphia, OH

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PCCW Teleservices, is seeking a Senior Instructor to lead the design and development of training materials as well as the training of employees, utilizing training modules and various developmental tools to produce well-educated, highly developed and motivated representatives. The qualified candidate must have a min of 1 year experience in a Trainer/Instructor role within a customer care environment, expertise in adult education learning principles, have strong verbal/written capabilities, presentation and interpersonal skills, as well as expertise in managing training products in a variety of formats.