Pace Payment Systems Employee Reviews in United States

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Horriable Company
Inside Sales Manager (Former Employee) –  Addison, TXAugust 19, 2014
There was nothing good about this company. Sales reps were being told they would have pre-set appointments or "warm leads" when they are really cold calling. The sales managers had to lie & B.S the sales reps to keep them making cold calls before they quit. When a sales rep made a sale it took about 3 weeks to pay them or they just didn't get paid. They treated the employees very bad. They laid off a whole department the week of Thanksgiving. They let them have a pot luck and then laid them off during the holiday seasons. I believe the company is no longer in business. Thank God. I'm not shocked because the management team were like the blind leading the blind.
Pros
they gave you a lot of visa gift cards
Cons
they gave you gift cards instead of paying you your correct commissions
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Company closed Dallas office
Channel Development Coordinator (Former Employee) –  Addison, TXMay 12, 2015
California based company moved all operations back to California. Company no longer operates is Texas.

Was a great modern work place while it was around.
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Great opportunity, No Sales Model, No Help from management.
Team Leader (Inside Sales Manager) (Former Employee) –  Addison, TXApril 28, 2014
I was recruited by Pace based off my success at my previous employer Encore, to help assist in galvanizing a brand new sales channel for the processing industry. This was a great opportunity for me as a young business professional to get in with a company on the ground floor for room to advance. I was then laid off due to Pace not meeting its goals and quotas prior to me being there. There were tons of back office loose ends that were out of my control. Due to retrenchment from Pace i was let go to eventually find out that there were other, more experienced inside sales managers released as well.
Pros
good pay, great commision, advancement oppurtunity
Cons
no help, no defined sales process, no stucture.
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Awesome AT FIRST...
sales rep (Former Employee) –  texasJanuary 30, 2014
You will never get paid. unlike most companies they tell you wait to get paid until the actual equipment is activated, not when you make a sale and sign the paperwork. That should have been a first red flag. Then two weeks later after being lied to continuously that the equipment would be there in two days then three then four well sorry the deal fell through. And agents have no way to track anything with their sales or orders or merchants. Its really unorganized and like I said hopefully you actually get paid eventually.
Pros
make it sound good
Cons
never got paid, have to wait until the actual equipment is activated before you are paid, no back office, no way to track your sales through them, no agent updates or information, lies just to keep the rep and merchant hanging on a line
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Productive workplace with a diversified staff of highly trained individuals
Operational Systems Engineer (Former Employee) –  Dallas, TXFebruary 7, 2013
The Texas location for Pace Payments is a Sales office, involving B2B Telemarketing and Outbound Inside Sales with a total of 30 employees. As the Operational Manager, i offered detailed support and execution of new verticals, strategic plans, and sales support. As the Systems Engineer, my focus was on new development of product offerings and procedures for Operations in California. This required working with Senior Management Team in Sales, Partner Relations, Development Director, and Operations Manager in California. Each member demonstrated high expertise in their departments and provided viable information to reach our goals.
Pros
paid medical/dental coverage, 100% match on 401k up to 3% of contribution
Cons
continious changes, poor communication between the department managers
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Great company to work for till management changed
VP of In-Direct Sales and Market Development (Current Employee) –  Dallas, TXMay 2, 2013
easy going and good atmoshpere at first; management changed and now its a pressure cooker where management hires friends and family
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Not a very good place to work
Account coordinator (Current Employee) –  Irving, TXNovember 24, 2013
Slow Paying and when they do pay its a lot less than advertised in preemployment
Pros
make your own hours
Cons
they lie frequently
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Productive and friendly enviroment
Telemarketer (Former Employee) –  Addison, TXDecember 5, 2013
Challenge type of job but also was also flexible .
Sorry our department had to close down
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Horrible Company!
Sales (Former Employee) –  Stevenson Ranch, CAJune 26, 2015
A company with poor management practices, most employees are disengaged and want to quit. The company's management culture needs an overhaul. The president of the company over commits and always fails to deliver what he promised. An executive vice president who likes stir up drama and put people under the bus so she can take credits of other employee's hard work.

Here are a few problematic practices of the company:

1. Poorly Executed Performance Reviews -
Management took forever to review performance and sometimes other employees don't get reviewed at all.

2. Stifled Mobility - No encouragement for employees to find new jobs internally. Management fails to acknowledge employees hard work, but one mistake--WOW!. Instead of finding solutions and consultive actions, management concentrate on one fault.

3. Preventing Follow-Through- Most employees like to feel their work has meaning. If they don't get this kind of satisfaction, they lose motivations. One sure way to demean an employee's work is to move them off a project before it's completed.

In this company, an employee will be working on a project, then management will give the project to another employee while the other employee is still working on it. Additionally, the management intentionally didn't tell the other employee.

4. Team Building? (NONE). Management often failed to recognize what makes the company--employees make the company. This company doesn't practice team building instead stirs up issues between employees.

5. Leading by Example? (NONE) Some managers are very unprofessional.
  more... A good example is one executive embarrassed an employee in front of others by pointing out the employee's mistake out loud. And then you can here that executive talking about the poor employee.

6. Loyalty to Employees? (NONE)
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Overall rating

2.7
Based on 10 reviews
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Ratings by category

Work/Life Balance
2.6
Compensation/Benefits
2.6
Job Security/Advancement
2.1
Management
2.2
Culture
2.2

Pace Payment Systems Reviews by Location