Team Mgr/Team Leader/Import Crdntr, Load Planner (Former Employee) – Dublin, OH – December 14, 2016
- Heavy phone contact and computer work. Customer care and problem solving. -Learned many aspects of transportation. -Various different managers with various styles both positive and negative - Most coworkers were great to work with. - Hardest part of job was stress full environment. - Most enjoyable part of job was implementing new procedures and onboarding new customers.
Was a positive workplace at one time. Good coworkers etc.
Conflicts when requesting time off, Not much of a bonus program
Lead Dispatcher (Former Employee) – Carson, CA – April 25, 2014
Was happy working at PDS Trucking, people were friendly, and Management was very experience. To bad the company was bought out by XPO.I like problem solving, helping the customers out and taken care of the problem for the customer made me feel good inside. With my experience and time that I was there all aspects of the job were pretty easy for me, because I built a very good relation with the customers.
paid was good, vacation time very good, all my benefites were very good.
To bad I could not finish my career at PDS trucking.
Like talking to the clients and collecting overdue balances
Accounts Receivable Specialist (Former Employee) – Lake Successs, NY 11042 – August 1, 2012
I did like working at Pacer the people were very friendly, in a typical day, I would ran a report to see what account was past due, call the clients with overdue balance. Some time send email as reminder, I send statements, invoices to the clients. I also post payments to the accounts, we had weekly meetting with the comptroler to report any delenquent accounts so that we can decide if we should send them demand letter. or offer them a payment plan if they having a hard time.
Management was easy to get along with and seemed concerned about their employees
Freight Bill Specialist (Former Employee) – Dublin, OH – April 27, 2014
There was several changes in departments but I stayed as a biller and survived 5 lay offs until this year. Most of the time I got along with management and co workers. I liked matching up paperwork with invoices
Shared Service Accounting (Former Employee) – Dublin, OH – March 29, 2012
This organization has very strictly formal values, from employee communication limitations, closely-watched hours, and other such aspects. Coworkers were friendly when allowed, but at-work fraternization of even the shortest length was very discouraged. Hiring process had a tendency to proceed slowly.
Great learning experience as a college grad without a lot of experience. Learned a lot about the industry handling loads and coordinating transportation for many different customers, getting a well rounded view of industry as a whole.
Full time Summer Internship in Customer Solutions (Former Employee) – Dublin, Ohio – August 14, 2013
This was a two part internship - 1.) The program: We worked in groups of 3 to put together and present two presentation on the business of transportation and logistics, and worked in a group of 13 to do a case study on the company onboarding process and presented the results to the company executives. 2.) On the Job training: during my time I learned how to do so many tasks, and helped multiple people every day to help lighten their work load. Everyone I worked with took the time to teach me how to do things so I fully understood what I was doing. While doing those daily tasks I constantly answered calls from dispatchers and customers pertaining to driver detention and accessorial charges. During this time, I also managed the Whirlpool account for a short period of time while an employee was out. I managed the transportation of appliances from Mexico through Laredo, TX into the United States and Canada.
I learned so much and made so many connections and relations.
Constant delays and troubles with loads - causes stress and angry customers.
I started with this company in the Accounts Receivable department. Even though I only had a small amount of experience in this area of business and had just moved from another state when I applied for the job, this company gave me a chance to prove myself. Maintaining customer information in the database and sending out bills to customers was the main thing I did. However, before mailing the bills out I had to make sure all the information was correct. I dealt with large, well known companies and my name went on the billing. There is nothing worse than sending a statement with wrong information on it to a customer. It was not only embarrassing to the company, but to me personally. If something was not right with the bill, I worked with other departments until it was corrected. I learned that having precise and correct information BEFORE a bill gets mailed to a customer is good for business and myself. I may not be as fast in my work as others, but I pride myself in being thorough and accurate. I would like to think that my time management is good. However, someone else may think I can do better. If this is the case, I will have them discuss with me where I can make improvements and do my best to make any necessary adjustments. I usually get along with my co-workers. I try to resolve any issues that may arise. I've never had any issues with co-workers that couldn't be resolved in a professional manner. The hardest part of this job was the mandatory overtime. When business was especially good, OT was part of the job. I didn't mind it, however, sometimes it was hard tomore... schedule family functions on weekends. Mandatory OT could be an ongoing event every weekend, sometimes lasting several months straight. The money was good though. I enjoyed working with data on computers. I would put my headphones on and get to work. If there were minimal interruptions I could put out hundreds of statements a day. With each statement I printed, I I felt like I accomplished a great deal, especially when I knew the information on them was correct.less
This company had an ATM installed in the cafeteria, they had a lot of employee appreciationn days to let us know our hard work was appreciated