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Pacific Dental Services
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85 reviews

Pacific Dental Services Employer Reviews

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Customer Service
Collection Clerk (Former Employee), Irvine CAOctober 10, 2014
Handle outbound and inbound calls with patients in need of help with making payment on dental plan. Collecting payments for more than 400 dental offices.
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PDS was the right place for me at the time
Associate Dentist (Former Employee), californiaSeptember 29, 2014
Pros: great experience
Cons: hmos
I worked for PDS for 2.5 years and in retrospect know that it was the best place for me at the time. I learned much about dentistry, specialty, and insurances. The compensation was fair and it truly boiled down to be at the right office/location with the right staff to experience the success I had. I have often considered going back if not for some – more... of the HMO plans and the way they affect treatment planning. – less
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Great pay if you are willing to work hard.
Assistant Operations Manager (Former Employee), Aurora, COSeptember 21, 2014
Pros: free dental coverage!
Cons: massive amount of information to learn.
PDS is great if your goals include making as much money as possible. They have a great compensation package. You do get weekends off but the schedule during the week is varied and the days are long. I would not recommend if your family time is a priority. They expect a lot from their employees. You will be exhausted all the time. I thought I was a good – more... multitasker until I worked here. – less
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Great place to be a dentist for my patients
Associate Dentist (Current Employee), Henderson, NVqSeptember 16, 2014
Pros: benefits, incentives, cerec
Cons: limited approved labs
Overall the company is great. They offer great benefits and incentives.
The office is great with great people. I especially like the cerec units in the offices that allow us to make same day crowns for my patients.
Typical work hours and the office does not overschedule patients.
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It was a fun place to work
REGISTERED DENTAL ASSISTANT- TRAVELING ORTHO (Former Employee), Vacaville, CAAugust 21, 2014
I enjoyed my job. The employees were very friendly and the offices were very efficient.
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Great support, work for a purpose, love the challenges!
Regional Manager (Current Employee), DenverAugust 21, 2014
Pros: great, moral & ethical company, the sky is the limit for advancement and you are rewarded for your hard work
Cons: work/life balance, expected to be a challenge in any regional role
I have been with Pacific Dental Services for 5 years and I am so glad I have made this my career! This company really promotes patient care, which makes me want to go to work every day. There is a ton of support and great avenues for self development and advancement with this company. Coming from hospitality and marketing, it is rewarding to work in – more... an environment where we get to help people with their oral health. I will and have referred family and friends to this great company. – less
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Goal oriented, focused, responsible.
Dental Assistant (Former Employee), Chino, CAAugust 5, 2014
Pros: awesome company, incentives, bonuses.
Cons: poor employee turn over rate.
Turn on all dental equipment, compressor, restoration oven, sterilizing units, etc. Set up all operatorys for specific patients and dental procedures. Look and daily schedule for proper tray set up. Assisted Dentist and made it as easy as possible for both patient and dentist. Patient education. Perfect patient experience equals patients for life.
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normal typical place to work at
Accounts Payable Specialist (Former Employee), Irvine, CAJuly 16, 2014
normal day at work, learn new work as usual management is okay and some co worker are fun. Usually month end is the hardest part of the job. the most enjoyable part of the is company fun activity
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Awesome experience.
Billing Operations Supervisor of Special Projects (Former Employee), Irvine, CAJuly 5, 2014
Awesome experience................................ they give back to others is very special ways!
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productive and fun
Dental Assistant Externship (Former Employee), Elk Grove, CAJune 29, 2014
Pros: great assistants, great doctors
This dental office was very busy. The assistants that worked with me and trained me were very easy going and very patient with me. They gave me the opportunity to take digital x-rays, coronal polish, do sealants, chair side assist and seat and dismiss patients. I think one of the most enjoyable part about this office is mainly the staff here. Each and – more... every person was so helpful and patient with me. – less
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Really enjoy my job
Operations Manager (Current Employee), Mission ViejoJune 5, 2014
I enjoy me office, peers and my boss the pay and beneifts are not adequate to support my family.
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Quality with quantity
Dental Hygienist (Current Employee), Irvine, CAMay 9, 2014
I never thought I could push myself to increase the volume and still maintain the focus needed to provide the highest level of care. I have been able to do this and more with this company. The motto is perfect patient experience. I follow that to the letter trying to always better myself with each interaction.
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Patients were great to work on, always loved the outcome :)
Registered Dental Assistant (Former Employee), traveled CaApril 17, 2014
Loved the interaction with the Patients...Especially with starts and especially the deband process the BIG smile on the Patients face...:)
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I Love, Love, Love this company! Awesome place to work!
Rock dept (Current Employee), Irving caMarch 25, 2014
Pros: awesome mission statement, some of the people are wonderful
Cons: need better communication skills with new employees
I love coming into work and seeing all the beautiful smiles on my co- workers faces. I'm learning, that we can all get alone if we tried. I work with an awesome team in the "ROC" dept. The hardest part of my job is not being able to help our Patience with there issues. I love when I can help!
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ehhhh
Eligibilty Specialist (Former Employee), Phoenix, AZMarch 15, 2014
Working at pacific dental services was a good paying job benefits not to bad. But the way management system is not the best. The managers thougt they were always better than everyone else. Sometimes the systems would go down and they would still expect you to do all your work even if it meant staying late. They didnt care if you had personal issues – more... going on. My supervisor was so moody i hated talking to her. I would not recommened this job at all. Even all my ex co workers conplained. – less
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Horrible! they hurt people!
promade dental ( every kids dentist) (Former Employee), casa grande azMarch 1, 2014
They hire you and you feel lucy, and even proud. In reality these people are CRIMINALS !
★ THEY WILL NOT TAKE THE TIME TO TRAIN YOU ON WHAT THEY EXPECT. They send you to thix big showey orientation, but once your in the office, you can have 3 years of experience and feel like you cant do anything right for these people, and they dont give you the information – more... to feel you are growing....

★CRIMINALS ! The doctors are right out of school. (Inunderstand this has to happen, but there is no one there to mentor~ or even hold these doctors accountable) Example: I had to resign because the doctor ran a rotary file (root canal) to deep past the apex and cracked the root of a 12 year old molar. Instead of doing the right and humane thing.. extract, place bone graft amd on the 18th b day do an implant. The doctor and office manager told me to go LIE and tell the parent the decay was to deep, and it was the childs (paitents) fault. I refused and left work to never return.
★ Also never get a crown from them they do not train there assistants properly to work the CEREC crown machine, and they nev er seal properly.
★ON A GOOD NOTE: they pay average and fair. They do have good benifits, and have offices all over the southwest....

To me they belittle there employees and hurt there paitents and even break the law. – less
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GREAT workplace!
HR (Current Employee), IrvineFebruary 19, 2014
PDS is a fantastic place to work. Great people, great team, wonderful belief system and philosophy. I enjoy my job, my time at work, my team and feel very very blessed to be a part of this place. "Hungry and humble" is the motto of the type of employees they like to hire and I can attest that that starts at the top. It's refreshing to be around VP's – more... and higher who are humble and hungry to learn. – less
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Non-Stress Environment
IT Support (Current Employee), Irvine, CAFebruary 5, 2014
This is the first time in many years that I've actually ENJOYED going to work. PDS has a very positive working environment. Very high potential for growth -- you are rewarded for your hard work.
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PDS - growing company with an excellent culture
Human Resources (Current Employee), Irvine, CAFebruary 4, 2014
PDS is a great company to work for. I recently joined (Jan 2014) and have nothing but positive things to say. They offer excellent career progression and above all, growth and stability. This company is growing and it is growing fast.

The onboarding and training process' were very well organized and all bases were covered. I as fully prepared and trained – more... and my coworkers are always willing to help.

The building itself is beautiful and it is filled with the latest technology systems (dual monitors at every desk, smart board screens in the conference rooms, etc) The break rooms/kitchen/cafeteria are stocked and convenient. Keurig machines are in every department with coffee supplied along with filtered water fountains and filtered ice machines.

Overall, I am very happy with my decision to come and work at PDS. The overall culture is very positive and friendly. – less
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Poor management!
Accounts Payable (Former Employee), IrvineJanuary 28, 2014
I loved this company and it's impact in the dental industry; however working in this particular department was tough. Alot of expectations, long hours and a massive amount of work under a management that was always absent and made decisions on a personal level, rather than professional. It's really difficult to succeed and grow in this team due to lack – more... of training and no appreciation for team members. – less

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About Pacific Dental Services

Opportunity. Service. Clinical Excellence. Quality of Live. They’re all at PDS. As a company, Pacific Dental Services – Read more

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