Loved my co workers, but management provided little support.
Benefits Coordinator (Former Employee) – Glendale, CO – March 10, 2016
Days were busy and sometimes hectic due to the amount of patient influx. My co workers and I all seemed to get along for the most part. A few, who shall not be named, were granted "permission" to treat others poorly and management always skirted over these facts even when brought to light.
I was told that it would be 3-6 months before I would be proficient at my position, which I was ready for. What I was not ready for was the lack of organization and support from management to get the training needed they said they would provided. After several months of asking to attend the regular training classes but being told I could not go and that I was needed in the office, I was scolded for not knowing a certain aspect of my job. An aspect that was gone over thoroughly in the training classes.
The most enjoyable part of the job was finally being able to tell a patient that their dental care would fit into their budget. The company seems to have a great outlook on things in general. It was easy to form tight bonds with my coworkers in a professional manner. However, my 4 months of demanding the training but being denied has finally rubbed me raw enough to force to find work elsewhere.
I cannot work for a company that promises training, denies it, then hands out pink slips because for not knowing information in said training.
management is not interested in training