Pacific Life Employee Reviews

Found 82 reviews matching the search
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Good Culture
Senior HR Business Partner (Current Employee) –  Newport Beach, CAMarch 12, 2017
Great place to work. Good benefits, pursuing excellence in leadership, employee engagement, focusing on goal setting and meaningful conversations between management and employees.
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Had to work long hours.
Sales Manager (Former Employee) –  Houston, TXMarch 11, 2017
It was obvious that the small group health insurance was about to be eliminated with the emergence of HIPP and ACC, we were still held accountable even though the company was about to sell out or drop all policies.
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Good intradepartment culture, takes care of employees
Systems Analyst (Former Employee) –  Aliso Viejo, CAMarch 7, 2017
Systems Analyst job was steady, but not the most exciting. Did get to learn a lot about Excel and VBA. Difficult sometimes to translate documents from other departments, as there was a bit of a disconnect between what they wanted and what we could do within our system limitations. Loved the people I worked with.
Pros
Good people, amazing benefits
Cons
Advancement sometimes difficult, turnover in related departments meant newcomers may not know processes
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Great people
Customer Service (Former Employee) –  Omaha, NEFebruary 27, 2017
Pacific Life's people are the best part of the job. I enjoyed working with many of the co-workers and management. Due to recent changes in the industry, job security is not a guarantee.
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Very Good compensation
Systems Administrator (Former Employee) –  Newport Beach, CAFebruary 15, 2017
I learned a lot of technology and was paid to do it. It is easy to stay onsite for lunch because the cafe is in the building. A chance to work with some really great people.
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It was a great place to work!
Project Analyst to Sr QA Analyst (Former Employee) –  Omaha, NEJanuary 20, 2017
I loved working at Pacific Life for over 15 years in two locations and 2 different Departments within the RSD Division. I leave behind many friends and professional colleagues that I will miss.
Pros
Individual growth support
Cons
Environment is not as employee friendly, which is normal with Company Growth.
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Temporary organizational work.
Administrative Assistance - Temp Staff (Former Employee) –  Newport Beach, CAJanuary 13, 2017
Assisted with collating files and organizing events. Recorded and transferred confidential information for those who attended these events.
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Great place
Case Owner (Current Employee) –  Aliso Viejo, CAJanuary 9, 2017
Great place to work. Nice benefits. Awesome co-workers. Easy, yet challenging work. This is really all I have to say about this company.
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Excellant work environment
QA OVERPAYMENT SPECIALIST (Former Employee) –  Phoenix, AZDecember 28, 2016
The work day involved reviewing over-payment reports from outside recovery vendors, adjusted the claims identified and forwarding the results to our home office.
I learned about the various review processes of outside recovery vendors, frequent provider billing errors, frequent processing errors.
Management was wonderfully supportive.
My one co-worker in recoveries was helpful.
The hardest part of the job was meeting some deadlines due to late receipt of reports from vendors.
The most enjoyable part of the job was the work environment.
Pros
Flexible work hours
Cons
No telecommute options
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Project Manager Responsibilities
Project Manager (Current Employee) –  Aliso Viejo, CADecember 19, 2016
Manage application development project, coordinate meetings, communicate to stakeholders and champions, check status with development team and manage project budget.
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Great Work/Life Balance and Employees
Analyst (Current Employee) –  Aliso Viejo, CANovember 5, 2016
People here are very social and approachable. Employees will help anyway that they can and if they can't then they will send you to somebody that will. You can depend on everybody to help and provide you feedback if you ask.

Each employee is given 2 weeks paid vacation, 10 sick days and 2-3 personal holidays at the start of employment. The longer that you work at the company the higher the paid vacation you receive. Each year you have the option to purchase an additional week of vacation so you technically can have 3 weeks paid vacation. Weekends are usually free and during the week you can leave modest hours.
Pros
Benefits, culture
Cons
Pay
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Could use some updates to policies
Helpdesk Analyst (Current Employee) –  Newport Beach, CANovember 4, 2016
The company needs to work on adherence to policy and appropriate action to violations of hippa and overall treatment of contractors by employees some employees are not very accepting of contractors
Pros
Some good coworkers
Cons
Fall short on contractor conversion
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Marketing and communication
Marketing Communications Distribution Specialist (Former Employee) –  Newport Beach, CAOctober 16, 2016
Answer phones, take orders, and updating work sheets.
Took 40 hours of customer service classes each year
Co-workers were kind and helpful.
Working with customers was enjoyable.
Pros
This company is great to work for
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Productive and fun workplace with ping pong table
Senior Business Service Specialist (Current Employee) –  Omaha, NEAugust 16, 2016
I've learned a lot on personal and professional level at Pacific Life. They are there to help you do better on a personal level but also as a professional.
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Great company to work for.
Policy Service Specialist (Former Employee) –  Los Angeles, CAJuly 10, 2016
A company with strong management that embraced their employees and assured that everyone was properly trained/competent in every task.
Pros
Great Health Coverage, competitive salary
Cons
N/A
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Positively Challenging
Senior Broker Dealer Coordinator (Former Employee) –  Newport Beach, CAJune 8, 2016
I enjoyed reaching out to and collaborating with multiple departments on several different high priority projects. However, recent changes in the financial services industry coupled with reduced sales ultimately made the work environment much more stressful and much less flexible.
Pros
Jeans Days
Cons
Corporate procedures and culture too rigid
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Average
Travel Expense Specialist (Former Employee) –  Aliso Viejo, CAJune 5, 2016
It is not a great place to work, the setup of the cubicles keeps employees very isolated. Managers do not have daily interaction with employees and employees that have been working there for longer time do not accept new employees in their circle. Excellent environment for people that only goes to work for a paycheck.
Pros
Stabe Company
Cons
Employees are just another number
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Excellent company to work for
Field Compensation Analyst (Current Employee) –  Aliso Viejo, CAJune 3, 2016
The management of Pacific Life dedicates a significant amount of time to finding ways to make the employees work life fun and enjoyable. The work is engaging and dynamic. The pay is competitive and the workload is just enough to keep you busy but not overwhelming. Overall, I'd work for Pacific Life again in a heartbeat.
Pros
Many employee appriciation days. Fantastic management.
Cons
A large amount of work with strick deadlines
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Decent
Sales (Former Employee) –  NebraskaMay 7, 2016
Overall great pay decent work environment flexibility with schedule would recommend big learning curve but manageable
Pros
Pay flexibility
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Ok place to work
Project Business Analyst (Current Employee) –  Aliso Viejo, CAApril 27, 2016
People either do not want to leave their position because they have been here forever or they don't see a point in moving up a level. Management is partial to long term employees and gives step treatment to Contractors.
Pros
Large Company
Cons
No growth opportunities
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Overall rating

4.0
Based on 83 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.8
Job Security/Advancement
3.3
Management
3.5
Culture
3.6