Must have a heart for people and patience.Rewarding knowing you help people,but can be long hours with lots of road time.
Depending on your location and what district you fall under.It can be a great job or just disorganized chaos with no help.This is a large conglomerate company with centers all over the United States.I have worked at my location for 3 1/2 yrs,but i am on a border between two states and when i started i was part of a district in one state and was able to cross state lines.It was great and the management was awsome.A little over a year ago the company restructured and rolled my facility to a district in the other state and i was no longer able to cross state lines.Thats when everything changed.I got a whole new group of management and the difference was like daylight and dark.The turnover rate in this district was high for techs.No communication,No help from management and everyone stayed confused.It was a fly by the seat of your pants with no planning,which resulted in long grueling days,lots of driving,and many customer complaints.The company has been under Medicare investigation for about 2 1/2 yrs and has lost a tone of money.They have now partnered with a Chinese company and have been doing major restructuring and downsizing. They are closing down a lot of small facilities across the states.Mine included. About 2wks before Christmas,just about the same time my wife and I were closing on buying a house,I find out they are shutting me down and i will be laid of by the first of the yr. What your really there for,(helping people)is a great part of the job,and very rewarding.The pay is pretty good.The benefits are decent,but if you add family members, the amount taken out of your check literally quadruples. Not much chance for advancement.