Branch Operations Assistant Manager (Current Employee), Santa Fe Springs, ca – May 16, 2013
Pros: bonuses, exempt, no saturday, yearly raises
Cons: not enough pay
I learned so much and grown a lot. A very busy environment and fast paced. I learned how to be a better manager, how to talk to customers and the staff in a professional level. I always say that my co workers are like family, the reason being is because we spend much more time at work than at home. The hardest part of my job is to see a customer not – more... satisfied with companies convertions. The most enjoyable part of the day is when all the work is done before deadlines and when you bring a smile into the customers and coworkers day. – less
Branch Operations Supervisor (Former Employee), Rancho Cucamonga, CA – April 26, 2013
Pros: do not work weekends
Cons: advancement is tough
Helped manage employees. Learn to lead by example. Learn banking procedures and regulations. Hardest part of the job is trying to help customers problems without giving the bank away. The most enjoyable part of this job is helping a customer who is upset and when they leave they are happy with the service we provided them.
New Accounts Specialist (Former Employee), Fallbrook, CA – April 25, 2013
Pros: great people to work with
Cons: not a lot of openings
A typical day at Pacific Western Bank would be to arrive at work and return any messages from the previous night, assist customers with debit card or account problems, answer phones and emails, greet customers, and open accounts while cross selling bank products. I learned a lot about business accounts and how to deal with the elderly. I had a wonderful – more... boss willing to help and teach me anything I wanted to learn. – less
Bank Teller (Former Employee), Coronado, CA – February 11, 2013
Pros: smaller bank
Cons: had average hours but couldve used more
Every staff member is so nice. The clients were just as nice. Smaller private bank leaves you with a more personable lasting respected relationship with the clients and staff. I'd work for this bank again if the opportunity came across my path.
Fun working office wile being professional and productive.
Branch Operations Manager (Former Employee), Chula Vista, CA – August 20, 2012
Pros: training's, health, compensation.
Cons: short staff, budget
On a typical day at work, I supervised the overall day to day operational functions of a Bank, approval of customer and bank transactions, manage risk in the areas of controllable operational losses, community involvement, deposit growth and back-up in all operational functions and new accounts during busy periods. In this position, I learned that motivating – more... my staff is very important. I listen and talked to each one of my staff, this made me understand how to approach each one and enjoy working every day with my co-workers, making it a pleasant environment each day. The hardest part of the job was to terminate or lay off an employee. The most enjoyable part in the job was getting to know, talk, listen and help so many customers, earning their trust, respect and friendship was very rewarding. – less
Financial Service Representative-HOA Department (Former Employee), Escondido CA – March 21, 2012
Pros: weekends off, holidays off, great human resources department
Cons: horrible management, no training, no room to grow, no support from upper management.
If you looking to work in the banking industry do not work for the company especially in back office. I received little training for the position I was in and I didn't have any support at all from management. They are extremely unprofessional when it comes to review time and write ups. This company has no integrity at all especially when they lied on – more... my exit review. I feel that employees with the company have no rights at all especially when customer service issues arise they always choose the customer's side no matter what if the customer is in the wrong or when other departments or branches treat other employees terrible they do not get in trouble for it at all. I have lost so much respect for the type of actions that I witnessed working for this company. If anyone is thinking about applying for this company think twice about it. – less