Pactera is a company based in Dalian, China.
If you are Chinese and work in their main office, you will love the job. You will have an office full of support, can speak with your managers whenever you please, and "feel" like a part of the company.
If you are one of the many off-shore employees, you will hate it. Getting in contact with your manager or anyone from HR is a Herculean task. And once the contract with your client ends, Pactera would prefer to terminate you rather than find a new client. I was even given the false promise that if this situation ever came up, that Pactera would have 2 to 3 clients lined up and waiting for you to move to.
That was a flat out lie.
If you work in China, they are a good place to work as they are a leading tech firm. If you are not in China, look elsewhere and avoid Pactera at all cost.
Pay is decent, great job in China
Lack of communication, easily disposable if you work outside China