Billing Representative (Former Employee) – Ironbridge – July 1, 2015
PAML is a terrible place to work. Management has cut staff by so much that every position now has the work of 3-4 people. Their mission statement is: "As people of Providence and CHI, we reveal God’s love for all, especially the poor and vulnerable, through our compassionate service"
The words are pretty but the reality is that their attitude is their employees are a dime-a-dozen and can be replaced easily.
The pay is horrendous. The benefits are close to non-existent. If an employee wants to put their children or spouse on the medical and/or dental plan, their paycheck will be almost non-existent. Many employees are on state aid because the pay is so low they still qualify for Medicaid and food stamps.
PAML writes up employees for calling in sick. An employee can call in sick 4 times in a year, after that their job is in jeopardy.
Work atmosphere is like preschool or elementary school. Employees are rewarded with cookies and cards made of construction paper. When a team does extra good they get to wear jeans for a day without paying the mandatory $3.00 fee.
Employees are strong encouraged to "donate" money to PAML's chosen charities. PAML chooses the charity and on a given day requests that employees donate money to PAML chosen charity, the employee in return gets to wear jeans.
PAML is not a good employer. They truly do not care about their employees. The long-time employees who have worked there for years and are on the old wage scale have it pretty good; they are very secure in their jobs. The new hires are the proverbial gum that managementmore... picks off their shoes.less
Terrible Management, too much work, terrible pay, childish work environment
No, just say "no." Find another job unless you like working in a " High school cheerleader" state of mind.
Client Service Representative (Former Employee) – Spokane, WA – April 29, 2015
High stress environment with lack of management support. Harassment for call volumes and case loads. Condescending manager and Supervisors who hide from their duties while having little chat parties in the manager's office. Beginning stages of age discrimination as older employees are written up for the same things the younger reps also do without consequence. Favoritism runs high in this department and there are only a handful of employees taking the majority of calls. My advice is don't work here, move on and try another company. No compassion for employees with families, and better find another way to take care of your personal life, because you're not allowed to have one if you work here. ( although the rules are different for management and their favorites.) New CEO is destroying this company and no surprise if there is a buy out in the near future.
Pot lucks once in a while, PTO, benefits.
High stress, poor management, constant harassment.
former employee (Former Employee) – Boise, ID – March 20, 2015
No life outside of work, high gossip, favoritism, short to no break time, not enough staff. If I knew my life would have been turned inside out working here I would have never accepted a job with this company!
short to no break, not enough staff, gossip, no representation from management, favoritism
I worked for this company as a temp from a temp agency. For about 7 months and worked every day at different sights for them, where ever they needed me. Then I applied to some open phlebotomy positions they had while working temp for them. I kept seeing new hires come in and they even had me help train their new hires and never even gave me a position after all that. I was even told by one of their employees that they did not hire me because they didn't want to pay the temp agency to end the temp contract. I took that to be understanding but I have applied with them twice even after no longer being with the temp agency and they even remember all the times I helped them when I was temp for them. All I got is a remember. After 15 years in this field I have never had a company act like it's ok to work Temps to the core and then toss them to the wolf's when applying for open positions. They should really appriaciate those who help their short staff and give them opportunities to work as a team member employee. Exspecially those Temps who did everything to help them in keeping patient care going with respect and hospitality.
IT (Current Employee) – Iron Bridge – October 28, 2014
I work for much less than my last job, but my last job was in a larger city, so go figure. The people I work for are great and are expert at what they do, though I feel too much drama is stirred up from upstairs, and you-know-what flows downhill. Overall, it is a good company.
Mobile Phlebotomist (Former Employee) – Seattle, WA – July 21, 2014
Driving company car coming for performing blood draw at nursing facilities starting at 5:00 am and delivering samples to laboratory for processing. Hardest part of job is driving car with no any driving violations Most enjoyable part of the job is performing of draw blood.
IT Project Manager/Analyst (Current Employee) – Spokane WA – February 19, 2014
PAML fosters an environment of hard working and forward thinking collaboration which creates innovative ideas and agile project management in order to deliver solutions that meet and exceed customer expectations in order achieve business needs.
IT worker (Former Employee) – Spokane, WA – November 12, 2013
PAML is in transition from a regional lab to trying to play on the national stage. Their IT infrastructure is currently a hodge-podge of customized vendor products and home-grown applications, mostly used to try and bridge the gap between vendor tools. Most projects I worked on were cancelled or put off for a couple years. They seem to charge full-steam down a path only to be distracted by the next Big Thing (...squirrel!). Part of the issue is medical software is still very segmented, proprietary and in flux.
Benefits are ok, for the Spokane area. IT tried to make employees feel good with monthly communications and recognition. If this company was in Seattle, they wouldn't be able to keep folks for more than a couple months. But, job choices are limited in Spokane. Telecommuting was permitted a couple days a week.