Pros: telecommuting, benefits, 'feel-good' activities
Cons: very un-focused it department
PAML is in transition from a regional lab to trying to play on the national stage. Their IT infrastructure is currently a hodge-podge of customized vendor products and home-grown applications, mostly used to try and bridge the gap between vendor tools. Most projects I worked on were cancelled or put off for a couple years. They seem to charge full-steam down a path only to be distracted by the next Big Thing (...squirrel!). Part of the issue is medical software is still very segmented, proprietary and in flux.
Benefits are ok, for the Spokane area. IT tried to make employees feel good with monthly communications and recognition. If this company was in Seattle, they wouldn't be able to keep folks for more than a couple months. But, job choices are limited in Spokane. Telecommuting was permitted a couple days a week.