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Panda Express
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153 reviews

Panda Express Employer Reviews

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Compensation/Benefits
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Good eatery
Cashier (Former Employee), Riverside, CA – May 20, 2013
Pros: co-workers, management, working environment
Cons: n/a
Good working environment and a good place to eat. Regular day consist of washing hands before work, preparing food, assisting customers with their food purchases, and maintaining a good work environment.
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Busy and Great place to work
Cook, PIC, Cashier, and Host (Former Employee), Tulsa, OK – May 16, 2013
Pros: free lunch, great co-worker, and
Cons: need more co-worker
Requires alot of standing and fast pace work. A very fun and busy place to work at. Love the food and co-worker.
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It's a job, enough said
Customer Service (Former Employee), Modesto, CA – May 16, 2013
Pros: getting fired and never going back
Cons: great food
A typical day at work would have to be taking food orders and ringing customers up, and keeping restaurant clean and keeping everything stocked in an orderly fashion. Management is NOT that good, due to personal conflicts with them. My co-workers are in the same category as management, nothing special or professional. The hardest part of the job is – more... working with who I had to work with. No enjoyable moments, sorry. – less
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Productive fast paced workplace.
Customer Service (Current Employee), Manitowoc, WI – May 14, 2013
I learned how to deal with customers better then i previously knew how. I was able to improve my skills at the register. The co-wrokers were fun and very polite and professional. I had no problems.
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The management is horrible
Front Counter Cashier (Former Employee), Lake Havasu City, AZ – May 14, 2013
stressful, verbally abusive, no consideration for anyone but themselves, they move people up that don't have any experience when i have 10 years of experience.
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Great start off
Counter Help/Cashier (Current Employee), Sacramento, CA – April 30, 2013
Pros: free lunch
Panda Express is a great place to start off as first job. I learned a lot from this job. My team members are great and I enjoy working with them. The only thing that stress me out are the lunch and dinner rushes but my team and I usually pull through. Management is okay.
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Great People and Decent Compensation
Cook (Former Employee), Buckeye, AZ – April 23, 2013
Pros: free food, short hours
Cons: short breaks, difficult work
I loved working with everyone at Panda Express; the manager treated me very well and I had a great connection with the rest of the staff. The food was fun to cook, but the work got a bit heavy overwhelming sometimes. There were situations where I would not get help when the restaurant was extremely busy, but I was making more money than any other fast – more... food restaurant, so it wasn't too disappointing. Overall, I could see myself working there for about a year, but the work in the kitchen was too exhausting to make a career out of it. However, the front-of-house workers (cashiers, servers, etc.) got decent compensation for a less straining work environment. – less
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Productive, fun entry-level work. Can fall behind if understaffed
Associate (Former Employee), Manteca, CA – April 21, 2013
Pros: free lunch if working a long enough shift, 10% discount on meals. generally friendly staff, fun cooking gear
Cons: demanding, entry level work and pay, manual work requires careful attention to hand care, prevention of injury
Keeping up in cooking, dishwashing, or food prep is demanding. Frequent handwashing, hands can go raw. Excellent equipment, sometimes the gear gets beat up, always a good day when new gear comes in. Going 110% all shift, every hour, no matter the duty, switching gears to the demand, still can fall behind. Difficult to handle regular loads when understaffed.

Learned – more... to cook up batch after batch of up to 20lbs of food in front of a raging fire, use and clean industrial cookware, mix sauces, prep ingredients, wash trays effectively.

The management in my experience is fair, polite, but drives the team hard. The individual has the responsibility to check his ego at the door, especially when running ragged at 110%, under pressure to provide quick service as well as when the manager has the friendly reminder to step on the gas.

Co-workers generally friendly, polite, but high turnover. Have had the personal experience where someone else had to step up for another who had missed work, but fell behind on orders.

The hardest part of the job is running ragged and not taking anything personally. Under stress, an individual is expected to perform at their best, and even the slightest things can seem like personal jabs. After that, it's keeping up with orders, getting out on time, and preventing injuries.

The most enjoyable part of the job is working with all the cool equipment and noticing your own progress in cooking ability. Big fire, sharp knives, and sizzling meats in sauces. – less
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Friendly and Fun place to work
Cashier and Server (Current Employee), McHenry, IL – April 15, 2013
I am very pleased with everything that happened at Panda. I love working there. I enjoy it because I get along with my boss very well. He has been training me so much. I have almost learned everything to become an Assitant Manager there. The hardest part of my job would be the stress that having to be in charge puts on you. When my boss is unable to – more... get a hold of I am next in line of who my co-workers call. My favorite part of my job is all of the people I get to meet everyday. – less
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lead counter
Lead counter (Current Employee), Columbus, OH – April 12, 2013
Pros: free food
Cons: short breaks
Good place of work, enjoy your work in there. excellent co-workers.
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Horrible Job
Lead Counter Help (Former Employee), Bakersfield, CA – April 11, 2013
Pros: friendly co-workers and easy job
Cons: management and pay
One of the worse place to work. The pay is horrible and its hard to get benefits. You're eligible for benefits after you've worked a certain amount and even then, vision was not available to you unless you're part of management. As a full time employee, they never give you more than 32 hours because they don't want to dish out the money for overtime – more... unless they really need you. Hours are long. They expect you to completely finish cleaning within 30 minutes after closing even when you're short staffed so there were times where we stayed over to work after we've clocked out. Co-workers are awesome but management is really horrible. There was a time, some guy came into the restaurant and while ringing him up, he grabbed the bag of food and ran out the door. The area manager was there at the time and asked me why I didn't run after the guy? That's when I knew, the management cares more for their product and their revenue over the well beings of their employees. So, if you're looking for an easy entry job, Panda Express is a good place to start but don't make it your life career because its not worth it. – less
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Productivie place to work at, an great place to grow as a person.
Crew Member (Current Employee), Rio Rancho, NM – April 9, 2013
Pros: free lunches, benefits, raises, and bonuses.
Cons: management lacks in some areas and it can be stressful.
A typical day at work would be serving customers, handling money, keeping store clean, and also supervising the status of the quality of food that is being served. I have learned how to handle money and how to deal in situations where money has gone missing. My co-workers are an essential part of my job because they are my team. I consider each co-worker – more... of mine very valuable and I appreciate all their help. The hardest part of the job would be dealing with customers who are unsatisfied with the food. I enjoy it though because I get the opportunity to make a difference in their lives just by being a nice person and trying to make their experience at Panda Express better. – less
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Nice place to work different cultures interacting
Cook (Former Employee), Lawrenceville, Ga – April 4, 2013
Pros: fun crew, time goes by fast on busy days
Cons: short breaks
Cooking, I learned to cut vegetables cook with a wok, cook rice and Grilling. Management was good and fair. co workers were friendly and nice. Hardest part of my job was when dishes backed up on a busy day. My most enjoyable part of my job was cooking and providing top quality food to the guests.
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Very fast paced
Cashier/Server (Former Employee), Atlantic City, NJ – April 4, 2013
Learned about different food temperatures. Learned about different food cultures.
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Productive, Very tiring
Counter Help (Current Employee), Alabama – April 3, 2013
Pros: free lunches, good benefits
Cons: too much work
Starting pay is great, as I was a newbie. Managers never stuck around, they would show up for a few minutes and leave, leaving us with ourselves. Mostly we did good, but when we got new members it was hard, espeically during rushes. It will suck the life out of you. Work hard, asked more to do. Work nights and weekends, only have 2 days off because – more... I had to request due to school. Always getting called in because some lazy bum wouldn't. Perhaps training before actually working would be better for the new people. it's hard to keep up with everything, food temps, customers, cooks, and new people without the managers there sucks. – less
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Cook / Server
Cook/Server (Former Employee), Everett, WA – March 30, 2013
Pros: free lunch
Cons: labor intensive
Very labor intensive and tough working as a cook and a server at Panda Express. Always moving and tons to do. Enjoyed working with great co-workers.
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Understanding of personal needs
Front Help and Cashier (Former Employee), Davis, CA – March 28, 2013
On a typical day I would clock in, count the register and begin serving food to customers. I would greet them every time and ask what their order was going to be. As I served, I made sure the pans were filled with food and that the counter was clean. If pans were not full, I would tell the cooks to make food and once it was cooked I would replace the – more... empty pan. If the counter was not clean, as I took down orders with II would wipe the counter with a sanitized towel. After, I would go to the register, offer an appetizer or a drink, charge and say a "thank you, please come again".

I learned that in a fast food place one needs to adjust to the rush hours and make sure that excellent customer service is the priority. Store cleanliness and appearance is very important for customer satisfaction.

My co-workers were great. They were very cooperative. When someone was slacking off we all made sure to help that person get back into the rhythm of things.

The most difficult part of the job was staying extra hours a day before the store managers and other top managers were going to have a meeting at the store. It was plenty of work and long hours and it was difficult for me to stay too late since I had to attend school the following day.

The most enjoyable part was that the relationships that I created with my co-workers allowed for us to be more efficient in our work. – less
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Productive
General Manager (Former Employee), Caguas, PR – March 26, 2013
Pros: free meals and family discounts
Good place of work, enjoy your work in there. travels, excellents co workers, respectfull
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Hard work, but fun
Counter Help (Current Employee), Greensboro, NC – March 24, 2013
Pros: flexible boss, and free lunch on break, our regulars, bonus
Cons: lot of work put on one person, not able to express my self through my nails, management is not involved a lot
A typical day at work usually starts by going straight to work. As soon as your register is counted,clock in and start helping out. Usually at the time shifts change it is the start of dinner rush. I have learned a lot from my coworker here. I know a lot of what to do and what not to do. My coworkers are amazing I call us a family all the time. we all – more... move as one, and you always have help. The hardest part of my job is not having an actual "crew". Although, we have a team I wish there were certain people designated for drive- thru and front counter. The most enjoyable part of my job has to be working there some nights. I enjoy my coworkers with out them my job wouldn;t be enjoyable. They get you through the tough parts of the job, the rude customers, and they help you laugh it off. – less
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Potential to be a Great & Powerful Company
Corporate/Field Manager (Former Employee), Rosemead CA – March 19, 2013
This could be a great and powerful company as they created extraordinary values and vision but they are having difficulty executing them due to top down management. They do take care of their employees in terms of compensation but due to lack of work/life balance may not be worth it.
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About Panda Express

20,000 Panda Associates living one common mission: “Deliver exceptional Asian dining experiences by building an organization – Read more