Host/Server (Former Employee), 19847 Century Blvd, Germantown, MD 20874 – May 15, 2014
Pros: good hours, great work, helpfull co-workers
Cons: short breaks
I enjoyed working for Panda Express because of all the work experience i gained working there. My co-workers were all enjoyable to work with and gave me great job advice. The hardest part was working full 12 hour days but i managed. I enjoyed eating there.
Kitchen Team Member (Former Employee), Tracy, CA – August 15, 2014
Productive and fun to work with my co-workers. Learned the fast paced type of work, the hardest part is when running out of food displays and we have to work very fast and heavy just to cope up with the items that are about to run out.
Demanding at times, co-workers are insightful, management can be strict
Kitchen Aid (Former Employee), Fresno, CA – August 14, 2014
Pros: free lunch, cool uniform
Cons: bias supervisors
I would go into work most of the time acknowledged for my presence. I would punch in and make sure everything was in order, sometimes everything was exactly how it needed to be but only when the more responsible, courteous employees would be working and if you were still learning you'd be stuck on the computer simulation for about an hour at most learning – more... how to cook or prep food. Sometimes there was not enough time to prepare, the demand for fast pace work is high and the management can be careless at times addressing an issue till the last minute. The best advise for a new worker would be learn quickly and try not to rely on others often, they maybe rude or unwilling to assist. Focus on completing tasks as a unit. The biggest challenge was feeling the pressure of the work load and having co-workers holler orders, although the humor shared between team members can be the greater side of the day. And always be ready for the unexpected. – less
Cons: breaking seems odd, high stress environment, schedueling.
Panda express is a great company filled with wonderful people trying to better themselves and giving people opportunities, each store is different; the one i worked at was great, the people were nice and friendly and i made some good friends and enjoyed most of my time there. Then once everyone got use to me things seemed to change. some of the employees – more... became unprofessional and very hypocritical. not everyone at panda express was this way there were some very hard working individuals and most people were turning their life around or finding a new way of being and bettering themselves. – less
Head Chef (Current Employee), Oxnard, CA – August 7, 2014
Pros: free lunch food, fun enviroment, wonderful people i work with
Cons: short breaks
A typical day at work is cooking, assisting customers and preparing food and food supplies. The things ive learned from this job is customer service skills, cooking skills and also keeping close with my work team. Management at our store is getting better. previous managers was not good managers. Co-Workers and our team is a strong and hard working – more... team. The hardest part of the job can be communicating with a few of our elderly customers. Most enjoyable part of my job is doing what i like to do. – less
Lead Counter Help (Current Employee), Happy Valley, OR – August 4, 2014
Pros: free lunches, high pay
A typical day at work: taking customer orders and charging said orders accurately, answering the phone, maintaining a clean and organized work space What I've learned: how to problem solve so that I may provide the best solution for a customer; speaking to customers politely and efficiently Management and co-workers: It ultimately depends on which location – more... one works for, but I've typically had a positive experience with these two areas The hardest part of the job: performing tasks with precision and speed while still maintaining composure in a fast-paced environment The most enjoyable part of the job: meeting people and learning about them; this is a job that requires speaking with a lot of people, so it's pretty lovely getting to know those customers; the diversity is quite wonderful – less
Crew Member, Cashier (Former Employee), Bentonville, AR – July 31, 2014
Pros: free meals on the clock. good amount of hours, and great starting pay.
Cons: favoritism/racism, management didn't want to hear what you had to say if you had an issue.
Opening for me consisted of getting FOH ready; utensils, food station,drink station, and making sure everything was stocked. The rush came soon after being that we were close to Walmart home office. Then a few hours of slowness to stock back up and clean for diner. Really depended on the day of the week if it was just consistent business or fast paced. – more... For closing we dispose of the food, including weighing the excess for records. We count our registers, rotate on dishes per day, and deep clean every night. I learned that fast food can be professional and not just fast food, they like to help their employees out. Management was more of my way not yours, they tended to be some what racist. They also tended to hypocrites with the rules, for example, cell phone usage. They would use theirs, and not for work, but we were not aloud to use ours(obviously). They were to be in our lockers which did not have locks on them. My co-workers were nice and helpful. Easy to get along with and professional. There were not many hard point in the job, drive through was a little strenuous for one person alone but do-able. So I would have to say dealing with management. But if I am correct those that I experienced that with are no longer there. The most enjoyable part would be the rushes and all of us getting along and working together, or when closing and deep cleaning. – less
Lead Counter Help (Former Employee), Jacksonville, FL – July 30, 2014
It usually a busy day during the lunch and dinner time. What i learn is that I was able to handle pressured situations with lots of customers waiting in line and complete their order. Team work was efficient and great. I like to see customer happy face because I always offer samples on both the old and new items in which give customer to pick their – more... food according to their taste – less
Front Counter Help (Former Employee), Hanford, CA – July 29, 2014
Pros: customer service and knowledge with ca health code. work in high demand environment.
Cons: inconsistency. no job advancement and secure future.
The environment felt inconsistent and Panda's expectations seem to have not been met consistently.
My expectations are for rules and regulations to be consistently followed and management is to lead by example.
I was able to learn how to deal with difficult situations, including customers and employees and in a high demand environment. I was able – more... to become more familiarized with the California Health Code and how to apply my knowledge.
The difficult part of the job was inconsistency with rules, regulations and expectations for the employees and customers. – less
Kitchen Help (Former Employee), Sierra Vista, AZ – July 26, 2014
Pros: free lunch, free drinks, great pay.
A typical day at Panda Express would start with me first put rice in the rice cooker. Then I would prep my cook station day the first half of the day and fill the three dish sinks. After all the I would cook Chow mein and fried rice. By that time I would need to sweep and mop. Then take the rice from the cooker and put in pans for the warmer. I would – more... then do the dishes. From there I would help prep food and repeat it all. The pay was awesome for the work I was doing and I got good hours as well. My Co=workers were great. We all worked well with each other. Management was okay but over all it was my favorite job out of the ones I have had. The best part of the job was prepping and cooking. – less
Server (Former Employee), San Mateo, CA – July 25, 2014
Pros: free food during lunch hour
Cons: health care
It usually a busy day during the lunch and dinner time. What i learn is that I was able to handle pressured situations with lots of customers waiting in line and complete their order. Team work was efficient and great. I like to see customer happy face because I always offer samples on both the old and new items in which give customer to pick their – more... food according to their taste. – less