Crew Member (Former Employee) – Leesburg, VA – September 10, 2015
The management at this establishment was awful! If they were having a bad day, you had to be having a bad day! They were never nice and they never did smile about anything! They were always favoring certain people and singling out others. As far as the employees, most of them that have been there for a long period of time were lazy and relied on others to do their work. Other than that, they were pleasant people to work with.
Productive place to work . lots of opportunities for Advancement but a lot of multitasking and hard work. Management is good but sometimes one can feel overworked depending on the style of management. Co workers are great and fun to work with. Hardest part of the job is doing too many things at once and the expectations on accuracy is very stressful. Closing is very stressful as one is expected to complete a lot of tasks in a short amount of time.
cashier/dishwasher/barista (Former Employee) – Walpole, MA – August 22, 2016
fast paced environment, managers need to be more organized about scheduling etc. very un organized scheduling wise, there would be too many people working in one area and not enough people working in other areas.
CASHIER / DISHWASHER (Former Employee) – Colorado Springs, CO – August 20, 2016
The hours were long, balancing school and work was difficult, the managers were always caught in problems, my co-workers were always in drama. I learned how to work properly in stressful and fast paced environments. The hardest part was balancing school, working, and my personal life. The most enjoyable part of eating the food.
Assistant Manager (Former Employee) – South Barrington, IL – August 19, 2016
My direct supervisor was wonderful but I did not care for the district manager. Restaurant Management is very stressful. I had a great crew and enjoyed the fast pace, but the position was just not for me. I am a very hard worker and pride myself on having an usually strong work ethic, but I just did not enjoy going in each day. Hospitality management is not for everyone!
Management is very poor, if you tell them about a problem they brush it under the rug. Most enjoyable is the co-workers. What I have learned, good job if your in school but not if your trying to make a living.
Associate Trainer (Current Employee) – Citrus Heights, CA – August 18, 2016
Its great if you want just an entry level, humdrum job to get you by while you are in school. However if you have any idea or dream to maybe make it a career or at least get some management under your belt, then this isn't the place for you. The two different locations I have worked are terrible. The upper management doesn't promote from within, likes to cut budget where they shouldn't (EXAMPLE: we no longer buy dish soap. too expensive. the dishwasher is enough sanitation), and doesnt carry though with any disciplinary actions (examples: getting high or drunk at work is ok, you dont get a written or verbal warning, action, nothing)
They like to hire young kids who have a problem with authority. So as an associate trainer, i am unable to train them to do something properly. My two locations have such a high employee turnover rate. I have been there only a year and am one of the senior employees.
Area Training Manager/ General Manager Daily (Former Employee) – Chandler, AZ – August 18, 2016
Overall I really enjoyed working for this company. Very organized, pays great, great upper management. I love the quality of the food. customers were great. I also had lots of regulars that came in daily and sometimes 2x daily.