i learned so much from this job and manager. learned that there is always something to do everywhere. stay busy and keep customers happy. i miss working here as well. although the wages should be higher.
Great managers who cared about the people who worked for them.
Certified Employee Trainer (Former Employee), Denver, CO – July 29, 2014
Pros: discount meals ability to trust managers
Cons: low pay
I enjoyed the fast paced environment. I learned many great things like the use of a up to date cash register, Batista and great customer service. The hardest part was the lunch rush, and the high turn over rate.
Bakery-Café Associate (Current Employee), Port Chester, NY – July 27, 2014
Pros: discount on food
A typical day at work is fast paced I've learned great customer service skills Management was ok There wasn't a hard part you just need to know how to balance your duties the most enjoyable part of my job was making sure the customers were happy
❸ Certified Baker/CBT (Current Employee), Pennsylvania – July 26, 2014
Pros: paid vacations, healthcare included vision, free lunch
My job in and of itself was good. I enjoyed doing what I did. But management was really what made the job great or loathesome. And for most of the time it wasn't good. Scheduling, for the most part, was done horribly. I would often be scheduled six days a week, without my consent, and it would be done in such a way that I would work extended weeks (sometimes – more... ten days in a row). Upper management lacked communication which trickled down to other bakers like myself and left us confused, having heard different things on how we were supposed to bake from multiple sources. Communication was very very poor and this made it feel like the company lacked an overall sense of professionalism. – less
Assistant Manager (Former Employee), Boston, MA – July 24, 2014
Pros: 50% off meals on days off, managers gor a free meal.
Cons: never really got a chance to sit down and relax. had some stomach issues, they did not seem to be very accomidating to my health.
I didn't really get to much managing, but more running around. I am very good with Time management but it seemed I would never have the chance to get what I needed done, because my staff always needed assistance (which is great because I love teaching) Hardest part of the job was the fact they offer growth in the company, I was on my way up the ladder, – more... and theyn stopped caring about panera, and more about Noodles and stopped eveyones transitions. My co-workers wre always in a good mood, they saiud it was only when I was there, but who knows. Typical day at work would include setting up fior breakfast, in the morning, making sure everything was ready for the morning rush, then dealt with guests complains as well as helping them out in choosing what they were in the mood for. At night, of course we had to plug in all of the daily sales and labor, as well as do an end of day report, safe count, etc. My favorite part of the job, was the guest interactions and the fun I had with my employees. Also, I did learn quite a bit more then I already knew about the management computer work. – less
Cashier (Current Employee), Livonia, MI – July 23, 2014
Pros: employees, managers, and repetitive customers
Cons: some employees
I love working at panera bread. I am a trained cashier and line cook. my job is to take orders answer phones and keep the store organized . As a cook my job is to make sure food is made properly and plated according to standards. I learned to deal with food the proper and safer way
Cashier (Former Employee), North wales – July 23, 2014
Pros: half off lunch
Cons: healthcare, benefits, management, pay
I would come dressed in my uniform, clock in get my register and count it to make sure i started with $200 dollars. Then ring in customers orders. If they ordered pastries, bagels or barista drinks I would get it for them. When there was any down time I would do some necessary cleaning up. I learned how to improve customer service and keeping customers – more... happy. My co workers were easy to get along, I grew very close to a lot of them. The hardest part of the job was during our big lunch and dinner rushes. Maintaining a fast speed and making sure everything was accurate. The most enjoyable part was communicating with nice customers. I got to know reoccurring customers on a personal level. – less
Associate (Former Employee), sterling heights, MI – July 22, 2014
Pros: fun, fast pace
Cons: general manager was rude
I enjoyed Panera a lot at first but started disliking it after awhile. I had one manager in particular that picked on me and was very nasty, she was sent to a different location not long after. The general manager is cold and mean. The company in general though is a fun one to work for. It was my favorite food chain to work for.