Pros: Quality of life, work/life balance, endless learning, forward thinking company
Cons: technology not geared to making managers job easier, information mainly told by word of mouth, hard to know what company ACTUALLY WANTS
I come from the full service aspect of the business. When I got out of training, the work was exceptionally challenging, very physically demanding, (until you understand the systems, you feel like a gap filler). IF you think critically, IF you are experienced enough to know how to move people around, it is not difficult work, the learning curve is the worst part, (Panera does most things diff entry than other companies). The benefits are pretty good, with reasonable rates, the bonus, not very good, the salary, not so great, (I work for company owned, not franchise), the things that make me happy is-work/life balance is better than most, required to work 45 hours a week, which is feasible if you are good at managing your time, and you have a supportive management team. The training is not great, and a lot of information tends to be "passed down", meaning, learn where to find information quickly, as to not be told different things based on memory! We are technology based, for the guest, not so much for the cafe/managers/team, can be frustrating, until you figure out how to circumvent the systems.
My review may come across as negative to some, but it is not, just realistic, again, until one understands the systems, and how to find information. I am very satisfied with what I am doing, and my job is highly rewarding, I've been with the company for over a year, so, I'm happy!