Excellent coworkers, one bad apple manager
Cashier, Barista, Sandwich Prep (Former Employee) – Phoenix, AZ – April 7, 2014
I enjoyed doing my job for the most part. I was trained in cashier, barista, and sandwich making. The manger in charge of scheduling, though, would only ever place me on the daytime cashier shift, citing that nobody else was available for that position. Many of my coworkers were forced to a certain position as well, confiding that they would've liked a change in pace too. This manager vehemently ignored any requests for a switch in duties, even for one day, and was all around bitter towards the employees. This wasn't enough to ruin the experience, however, as the other managers were made aware of her behavior, and have done everything possible to work with her on a change in attitude. While some customers would occasionally be a bit too pushy and sometimes invade personal space just to prove their point, these customers were far and few between the very friendly regulars, who would know all of the staff by name, and were always polite. Overall, this was a pretty good work experience, and the negative factors shouldn't be that big of a deal.
huge employee discounts, supportive staff, friendly regulars
rude customers, very rude scheduling/hiring manager