Scheduling Manager, Minnetonka, MN - June 2, 2016
I started this job, not knowing anything about the dental field. I went through a lot of training and I caught on in a hurry. My day consists of checking in/out patients, helping them with their insurance, answering phones, working on claims that aren't being paid by insurance. I was in charge of making work schedules for the office of 25 employees and making sure all the doctors schedules were loaded for the next year and they were accordingly to what their vacation schedules were. I made sure someone was able to fill a co-workers shift when they called in sick or they were on vacation. I would put together work outings so we can get together as a group outside of work and go and have fun. I love all my coworkers that I have worked with with in the past here and the present. I have a lot of patients that I know, personally, so when they come in the office, we chat about their families and other stuff instead of dental. I try to make it a pleasant place that people want to visit instead of fearing it. This job has been the most rewarding to me because I didn't know anything about dental, and I have totally conquered this, so I know I can do any job with the right training.