Dangerous both for staff and patients, understaffed, poorly managed.
RN (Former Employee) – Fort Myers, FL – March 16, 2018
Poor place to work dangerous enviorment, have some very good staff being mismanaged, nursing manager who has abandoned her staff at crucial times. Read the NewsPress half of what happens you will never know. Govt sited PRH understaffed.
RN (Current Employee) – Fort Myers, FL – March 10, 2018
I am so tired of the people who are constantly criticizing PRH. LEAVE!!! I have worked as a nurse for a long time and there's good and bad everywhere. Work in a big city hospital and you won't ever know administration(unless you're in trouble). Our new CEO has a lot on his plate but I am confident that he will change things for the better. I trust him completely. He doesn't seem to be all talk. Our CNO has been raising the standards of care and will not tolerate the deadbeats. Our ACNO is always there if you need her. She's fair, backs her nurses and just expects you to do your job. She will always try to accommodate her staff if possible. If she sees you doing something wrong, she will privately correct you and will only take further action if your hand calls for it. All 3 top tier, in my opinion, are working hard to rebuild the reputation of PRH which has been tarnished by miserable, disgruntled people who need to focus on themselves and not blame others for their problems. PRH has done alot of good and will continue to do more. Patient care is a priority and we are always available to the community. To me no day is typical due to the variety of patients and their diagnosis. I have learned so much re: psych nursing from the MD's who are always willing to teach whether it be about mental health disease, medications, behaviors, dementia. They are definitely a reference point and approachable. I am much more confident with the legal process of a Baker Act mainly due to the knowledge and patience of a lady who coordinates all the BAs. She is a wealth of informationmore... who never seemed annoyed with my constant questions. And the week-end Pharmacist, from day 1, has been explaining, reviewing actions, se, and the purpose of psychotropic meds. These are only a few of the people at PRH that have a vested interest in having their employees succeed. I'm not going to say the job is easy(any nurse knows that dealing with different personalities is stressful) but when I go home I feel good knowing I helped at least one person and I'm sure my coworkers feel the same way.less
PRN - Part Time Registered Nurse (Current Employee) – Fort Myers, FL – March 4, 2018
As with all hospitals, there are stressors from patient care to dealing with various personalities in administration. The nursing staff here are overwhelmingly caring and compassionate. While the hospital has undergone some stresses and administrative changes as of late, I still recommend this is as a place of employment.
Technician / Driver / Assistant Purchaser (Former Employee) – Fort Myers, FL – February 23, 2018
its a very hard place to work because the patients are mentally challenged often times backer acted and plain and simple don't want to be there. the hospital is not properly staffed its dangerous for the workers because of this.
there is noting free anymore for the employee's
you must be paying attention for patients are trying to kill them selves and
Business Office Supervisor (Former Employee) – Fort Myers, FL – November 29, 2017
Reviewing unpaid accounts to resolve problem issues. Calling insurance companies for a status on unpaid claims. Disputing reasons for non-payments and denials. Submitting appeals when necessary. Fast pace but nice co-workers. Hard getting correct insurance information from patients. Seeing patients getting help they needed.
Upper Management at time leaving (has now improved)
Mental Health Technician (Former Employee) – Fort Myers, FL – September 2, 2017
check on patients, hand out snacks, talk to patients, admit patients, always keep your eyes on the patients, walk around and see that every things ok, assist on other floors with codes when needed, do vitals, wake up patients for meds, help patients with laundry,
You are not a behavior health tech. You're security. You spend all your time out side. The pay is $9-10.50 and hour. They don't give bonus, or pay raises. This is a billion dollar company, and they act as if they can't afford to pay someone a $1.00 more. The co workers are ok. Some difficult. No one works as a team. Which The management thinks the tech department never does anything right. It's always "what we can do better" extremely short staff. Turnover rate for tech department high.
Seeing pt lives change, easy job
Low pay, short staff, no, no one appreciates hard work.
CNA - Certified Nursing Assistant (Current Employee) – Fort Myers, FL – July 24, 2017
While I have been working at this company for quite some time. I have chosen to refrain from making a review. I am still working for this company and I would not like any negative remarks to be seen by my employer.
PCT (Former Employee) – Murfreesboro, TN – July 1, 2017
TrustPoint Hospital has so many open positions because they can't keep staff. Just ask around. The reputation in the community is horrible. Management has inappropriate relationships with physicians/staff. Other management is completely incompetent. Do yourself a favor and don't bother. Let this ad speak for itself. Look at all the open positions and the referral bonus.
Mental Health Technician (Former Employee) – Fort Myers, FL – March 28, 2017
The facility is gorgeous but is in need of new management with experience in the field. I believe this Hospital could be a great benefit to the community if ran by a company with a proven track record.
Bad Management and Not Enough Employees to do the work.
Housekeeping Supervisor (Former Employee) – Fort Myers, FL – July 29, 2016
Park Royal Hospital sounds like it would be a great place to work but once I got the job things went down hill very fast for the worst. The management team gets bonuses while the normal staff has to get all the work done while being understaffed and underpaid. I worked there for over 1 year and 4 months and never got a raise or a job review. My dedication and hard work was never appreciated by the management but only criticized. Hourly raises were promised to me and other employees and they were never given to the employees that really deserved it. The management doesn't want to pay the staff competitively compared to other facilities in the area. There was 3 different Risk Managers, 4 different CEO's and 5 different Nurse Managers the short time I worked there but most of them only cared about themselves. I tried to make things better while I was there and make the management aware of the issues but the management only seemed to care about themselves and the money and bonuses that they were receiving. It's a shame that they don't care about the low level employees that are doing all the hard work while the management is taking all the money and credit. Just look at the other reviews and you will see the same issues. Somehow things need to be changed but good luck!
High Replace rate due to multiple managers leaving
Licensed Practical Nurse (LPN) (Former Employee) – Fort Myers, FL – January 1, 2016
Typical day was caring for clients recovering from dementia on the geriatric wing. My floor was a wonderful place to work, but I think there was an issue in management. We had 3 new DON'd in less than 1 year
Utilization Review Specialist (Former Employee) – Fort Myers, FL – July 10, 2015
One of their regional CEO’s is an ex-felon. This place is corrupt, and unethical – the regional CEO asked patients to stay longer even though they were ordered by the doctor to be discharged. Nasty, verbally abusive directors. This place needs to be shut down.
Employee (Former Employee) – Fort Myers, FL – February 25, 2015
The hospital was taking off and growing, but Acadia Management has destroyed a wonderful hospital. Employees are so unhappy. People's jobs getting cut. Valued positions not compensated on a yearly basis. Favorites getting bonuses. Games played. My advice is not to work here until the hospital is sold to another organization.
Awful. Nightmarish. I Am So Ready To Leave This Place
Intake Specialist (Current Employee) – Fort Myers, FL – February 6, 2015
I have worked here a couple of years now and there still remains a significant disconnect in communication, and leadership with management, and other departments within Park Royal Hospital. There is high turnover rate due to poor moral, disorganization, and dysfunctional management. I am actively looking to work somewhere else. I am afraid this company is on the verge of going-out- of business due to having a very low census over the past 18 months. There is a lot of infighting and back-stabbing that goes on here. The DON was recently let go. She was verbally abusive, and went out of her way to make it a nightmare for the staff under her. Their parent company, Acadia Healthcare, still has not provided a real, working EMR system. Everything is documented on paper forms, which then have to be physically placed in the patient chart on the 2nd or 3rd floor. The records department is hostile and uncooperative. They remove any charts from the floors early in the morning, and if you don’t have your piece of documentation in there already, good luck on having them pull or find the chart for you. Lee Memorial Health has now opened a Behavioral Health unit which is significantly taking away referrals from Park Royal-referrals they used to receive on a regular basis from Lee Memorial. I work in a very small room with several other employees. The working environment is very crowded, noisy, and not in any way conducive to working productively. I hope I can leave this facility as soon as possible.
Helps Seniors with Medicare.
Extremely Dysfunctional from the Management Team all the Up to Their Parent Company, Acadia Healthcare, Llc.
Something new hapopens every day, a great learning place
UR Specialist (Former Employee) – FL – January 15, 2015
Pateints range from Mentally Ill to Dual Dagnosis, to geriatric. No day was the same. New CEO is good man, but like in every business there is much in the way of politics. Raises are few but they do have quratley days where they provied meals for staff.
No day ever the sqame, and the Psychiatrists are great to worl with