Parsons Child and Family Center Employee Reviews

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Fast paced, never a boring day working with children with serious mental health problems.
Manager (Former Employee) –  Albany, NYAugust 29, 2017
My biggest concern was the poor pay of the workers who had direct contact with difficult clients. The work place is fast paced and stressful due to many providers, paperwork expectations, family issues, and needs of children with serious mental health issues.
Pros
no work on weekends
Cons
low pay for clinicians
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lots of overtime
Residential Councilor/ Supervisor (Former Employee) –  Albany, NYAugust 11, 2017
very high turnover rate, but with room for advancement if you stick through the tough times very stressful job. lots of restraints and possibility of getting injured on the job
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This job includes dealing with mentally ill children and being a punching bag
Residential Counselor (Former Employee) –  Albany, NYAugust 2, 2017
I worked here for about a year as a Residential Counselor. This job is so demanding, physically, emotionally and mentally. The children come from various life situations and circumstances, some more deserving than others. Management seems to take safety of staff compared to the children as a joke, or inferior. I've had plenty of coworkers get hurt, many of times, just for there to be no action taken against the children. The children can basically tear their environment apart and damage those around them with no repercussions. You must work, evenings, overnights and holidays. Good for experience in the human Services field. This job's purpose is to watch over the children and teach them life skills and how to deal with their behavioral or mental disorders. Unless you are very committed and love children, and can deal with being spit at, hit at and verbally abused....DO NOT WORK HERE.
Pros
Flexible scheduling, Off-campus trips with clients, shift differentials
Cons
No breaks, poor management. High turnover. Long shifts
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Excellent place to work
Residential Supervisor (Current Employee) –  Albany, NYJuly 20, 2017
Ive been working for this company for over 5 years now, and I must say it is a pleasure working with children and their families. Helping them grow to become stronger and to be able to function on their own, is a great success story at the end.
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Good place to work. Staff are decent for the most part.
Child Care Worker (Former Employee) –  Albany, NYJune 27, 2017
I worked in Healy House, for the kids ages 5-12. Its was challenging at times but also very rewarding. There were many opportunities to teach and to learn. I really enjoyed my time there, overall.
Pros
Working with children, being able to help them in a time of real need.
Cons
Easy to get attached and cross the boundary lines, if your not careful.
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Educating and caring environment
Residential Counselor (Former Employee) –  Albany, NYJune 26, 2017
I could not help the feeling of enjoying working with the staff and clients at Parsons. Lots of opportunities for growth within the company and educations available to meet those achievement.
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A great place to work and is family friendly.
Program/Administrative Assistant for HCBSW - F/T (Current Employee) –  Gloversville, NYMarch 1, 2017
Always a cheerful environment and a comfortable atmosphere. My co-workers are always helpful and a joy to be around. PL and DL are always an easy access as well.
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PCFC Review
Teacher Assistant (Current Employee) –  Albany, New YorkAugust 18, 2015
I learned how to work direct care with youth who are emotionally disturbed, mentally ill, or have been diagnosed with behavioral disorders. I have picked up tips from other staff as to how to reduce individual youth crisis, and how to therapeutically establish a bond with the youth in order to build open commination, respect and trust.
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Great for those who want to make a difference in a young person's life
Counselor (Current Employee) –  New YorkAugust 16, 2015
The positives outweigh the negatives...like all social service agencies, front line staff is challenged everyday on what is in the best interest of the client. Policy & Procedures often limit the opportunity to enhance development and sometimes causes friction between management, staff and clients. Different social and cultural styles confuse expectations for staff and clients. There is a need to "purge" staff that are here just cashing a check.
Pros
Opportunity to improve the life of disadvantaged youth
Cons
Turnover, "deadwood" staff, pay scale
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Routinely values budget over quality work
Social Worker (Former Employee) –  Albany, NYFebruary 26, 2015
Parsons was a wonderful place to work 1990-2010, but has become difficult to work for since then, valuing management salaries and budget over quality social work. The hard work from the line staff is often undervalued, and management blames difficulties on line workers rather than looking holistically at program difficulties. There is a culture of silencing and "don't question management", which interferes with innovation and creativity in meeting the needs of families and children.
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Very rewarding watching students learning and accepting new things.
Spanish Teacher (Former Employee) –  Albany, NYFebruary 5, 2015
A typical day at work includes four or five classes, supervising students at play, during lunch and on their way to the bus. I learned to supervise their actions without being distracted and paying very close attention to every move.The job was stressful at times but there was one hour given to get the material ready for class that provided some relief.
Pros
lunches price was reasonable and alternate snow working days helpful.
Cons
Blames were passed on the educators instead of the right people.
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Direct Care
Residential Counselor (Current Employee) –  Albany NYAugust 19, 2014
A typical day at work would be providing direct care for residential clients, teaching independent living skill, transporting clients to visits, appointments, and off campus activities.

I learned many things at Parsons about the diversity and skill set of clients depending on age, mentality, and situation. I was trained in therapeutic crisis intervention, first aid/cpr, and am med certified through Parsons.

Management is very understanding and flexible, easy to feel comfortable with, and always teaching.

The hardest part of this job really comes to gaining client's trust, which is also the best part of the job as well.
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Productive Day
Child Care Worker (Former Employee) –  Albany, NYJuly 9, 2013
A productive day consisted of keeping the youth safe. This was a co-ed environment with sexually abused and neglected children, so the job was the very intense. The children were to be accounted for every minute throughout the day.
At 3pm, residents were brought to their specific cottages via school officials. Staff then took over there after performing all duties, making sure homework was completed, rooms were cleaned, showers were done, making sure all residents ate dinner and snack before bed.
The most enjoyable part was making a difference in a young child's life.
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Children are our future.
Child Care Specialist (Former Employee) –  Albany, NYMay 28, 2013

Parsons is the largest multi-services agency in New York's Capital Region dedicated to helping families and their children. The agency provides counseling services, parenting education, child abuse/neglect prevention and treatment, family strengthening programs, early childhood family support, special education, youth development programs, and mental health services.

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Climate of Fear and Uncertainty.
manager (Former Employee) –  Albany, NYJanuary 18, 2013
As a private, not for profit, PCFC receives funing from at leas a dozen oversight agencies at the county, state and federal levels. At any given time the oversight regulations of 3 will conflict with the other 9, and so on. In order to preserve these funding "streams" PCFC's administration dictates almost weekly policy and procedure changes that inevitably are changed again another week(eg if it's the 3rd Thursday, it must be OMH week...or DSS week, or NYSED week...). Thus safe and reliable standards of care for the children and adolescents at PCFC have gradually deteriorated over the past 3 years.
This undermines staff morale, leads to very high rates of turnover, and compromises the safety(see Workers Comp and injury rate data for PCFC) of both staff and children.
Pros
ot available if you want it, pcfc has a lot of "clout" and i would not be surprised, if this review never gets included.
Cons
pcfc focusses on cost control, yet pay 6-7 figure consulting fees to, legal firms(to discipline and sanction staff or fight unemployment claims), the latest "fad" in mh or education schemes, social work clinical servicers, lots of discrimination, (age, gender), harrassment, and marked favoritism
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Very well organized organization of taking care of kids
Program Assistant (Former Employee) –  Albany, NYDecember 26, 2012
My day at work is very fun, pleasant and friendly. it teaches me to appreciate every aspect of life. i love helping the children with any needs they have.
Pros
free lunches and breakfast
Cons
gets very busy but i like it.
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Ground zero, formative practice, excellent personnel, superb agency.
Child Care Supervisory level (Former Employee) –  60 Academy Road, Albany, NYSeptember 17, 2012
Parsons Child and Family Center is more than a business, agency, or entity that is different than most agencies that exist.
Everyone is taken seriously. Parsons has a structure that replicates itself year after year and gets better year after year.
Most of my core values, beliefs and practices were formed at Parsons.

Parsons is one of a kind and like the old series "Cheers" everyone knows your name. There is no room for slackers or dead wood and nowhere to hide. Parsons takes it's role with children and families very seriously causing a high retention of employees and multiple good outcomes in treatment. They are The Cutting Edge of Child and Family Services.
Pros
excellent opportunities, grow and learn, excellent staff, excellent growth potential, fertile training ground for people.
Cons
finances, hard to say by.
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Great management staff dedicated to mission
Director of Grants (Former Employee) –  Albany, NYApril 27, 2012
loyal, dedicated and mission-driven staff, exceptional leadership, supports work/life balance
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3.5
Based on 19 reviews
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