Fast paced, never a boring day working with children with serious mental health problems.
Manager (Former Employee) – Albany, NY – August 29, 2017
My biggest concern was the poor pay of the workers who had direct contact with difficult clients. The work place is fast paced and stressful due to many providers, paperwork expectations, family issues, and needs of children with serious mental health issues.
This job includes dealing with mentally ill children and being a punching bag
Residential Counselor (Former Employee) – Albany, NY – August 2, 2017
I worked here for about a year as a Residential Counselor. This job is so demanding, physically, emotionally and mentally. The children come from various life situations and circumstances, some more deserving than others. Management seems to take safety of staff compared to the children as a joke, or inferior. I've had plenty of coworkers get hurt, many of times, just for there to be no action taken against the children. The children can basically tear their environment apart and damage those around them with no repercussions. You must work, evenings, overnights and holidays. Good for experience in the human Services field. This job's purpose is to watch over the children and teach them life skills and how to deal with their behavioral or mental disorders. Unless you are very committed and love children, and can deal with being spit at, hit at and verbally abused....DO NOT WORK HERE.
Flexible scheduling, Off-campus trips with clients, shift differentials
No breaks, poor management. High turnover. Long shifts
Residential Supervisor (Current Employee) – Albany, NY – July 20, 2017
Ive been working for this company for over 5 years now, and I must say it is a pleasure working with children and their families. Helping them grow to become stronger and to be able to function on their own, is a great success story at the end.
Teacher Assistant (Current Employee) – Albany, New York – August 18, 2015
I learned how to work direct care with youth who are emotionally disturbed, mentally ill, or have been diagnosed with behavioral disorders. I have picked up tips from other staff as to how to reduce individual youth crisis, and how to therapeutically establish a bond with the youth in order to build open commination, respect and trust.
Great for those who want to make a difference in a young person's life
Counselor (Current Employee) – New York – August 16, 2015
The positives outweigh the negatives...like all social service agencies, front line staff is challenged everyday on what is in the best interest of the client. Policy & Procedures often limit the opportunity to enhance development and sometimes causes friction between management, staff and clients. Different social and cultural styles confuse expectations for staff and clients. There is a need to "purge" staff that are here just cashing a check.
Opportunity to improve the life of disadvantaged youth
Social Worker (Former Employee) – Albany, NY – February 26, 2015
Parsons was a wonderful place to work 1990-2010, but has become difficult to work for since then, valuing management salaries and budget over quality social work. The hard work from the line staff is often undervalued, and management blames difficulties on line workers rather than looking holistically at program difficulties. There is a culture of silencing and "don't question management", which interferes with innovation and creativity in meeting the needs of families and children.
Very rewarding watching students learning and accepting new things.
Spanish Teacher (Former Employee) – Albany, NY – February 5, 2015
A typical day at work includes four or five classes, supervising students at play, during lunch and on their way to the bus. I learned to supervise their actions without being distracted and paying very close attention to every move.The job was stressful at times but there was one hour given to get the material ready for class that provided some relief.
lunches price was reasonable and alternate snow working days helpful.
Blames were passed on the educators instead of the right people.
Residential Counselor (Current Employee) – Albany NY – August 19, 2014
A typical day at work would be providing direct care for residential clients, teaching independent living skill, transporting clients to visits, appointments, and off campus activities.
I learned many things at Parsons about the diversity and skill set of clients depending on age, mentality, and situation. I was trained in therapeutic crisis intervention, first aid/cpr, and am med certified through Parsons.
Management is very understanding and flexible, easy to feel comfortable with, and always teaching.
The hardest part of this job really comes to gaining client's trust, which is also the best part of the job as well.
Child Care Worker (Former Employee) – Albany, NY – July 9, 2013
A productive day consisted of keeping the youth safe. This was a co-ed environment with sexually abused and neglected children, so the job was the very intense. The children were to be accounted for every minute throughout the day. At 3pm, residents were brought to their specific cottages via school officials. Staff then took over there after performing all duties, making sure homework was completed, rooms were cleaned, showers were done, making sure all residents ate dinner and snack before bed. The most enjoyable part was making a difference in a young child's life.
Child Care Specialist (Former Employee) – Albany, NY – May 28, 2013
Parsons is the largest multi-services agency in New York's Capital Region dedicated to helping families and their children. The agency provides counseling services, parenting education, child abuse/neglect prevention and treatment, family strengthening programs, early childhood family support, special education, youth development programs, and mental health services.
manager (Former Employee) – Albany, NY – January 18, 2013
As a private, not for profit, PCFC receives funing from at leas a dozen oversight agencies at the county, state and federal levels. At any given time the oversight regulations of 3 will conflict with the other 9, and so on. In order to preserve these funding "streams" PCFC's administration dictates almost weekly policy and procedure changes that inevitably are changed again another week(eg if it's the 3rd Thursday, it must be OMH week...or DSS week, or NYSED week...). Thus safe and reliable standards of care for the children and adolescents at PCFC have gradually deteriorated over the past 3 years. This undermines staff morale, leads to very high rates of turnover, and compromises the safety(see Workers Comp and injury rate data for PCFC) of both staff and children.
ot available if you want it, pcfc has a lot of "clout" and i would not be surprised, if this review never gets included.
pcfc focusses on cost control, yet pay 6-7 figure consulting fees to, legal firms(to discipline and sanction staff or fight unemployment claims), the latest "fad" in mh or education schemes, social work clinical servicers, lots of discrimination, (age, gender), harrassment, and marked favoritism
Child Care Supervisory level (Former Employee) – 60 Academy Road, Albany, NY – September 17, 2012
Parsons Child and Family Center is more than a business, agency, or entity that is different than most agencies that exist. Everyone is taken seriously. Parsons has a structure that replicates itself year after year and gets better year after year. Most of my core values, beliefs and practices were formed at Parsons.
Parsons is one of a kind and like the old series "Cheers" everyone knows your name. There is no room for slackers or dead wood and nowhere to hide. Parsons takes it's role with children and families very seriously causing a high retention of employees and multiple good outcomes in treatment. They are The Cutting Edge of Child and Family Services.
excellent opportunities, grow and learn, excellent staff, excellent growth potential, fertile training ground for people.