Partnership Healthplan of California

Partnership Healthplan of California Employee Review

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To obtain a challenging position with a growing company utilizing my extensive analytical and organizational skills.
Claims Customer Service Specialist I (Former Employee) –  Fairfield, CAApril 8, 2013
Skills:
Knowledge of computer repair and networking,
Outstanding verbal and written communication skills in both language English and Spanish
Excellent organizational and prioritizing skills in a fast past environment
Experience in communications, and problem solving, Knowledge in over all office equipment
Outstanding with computer, Windows, Excel, Word Processing, DOS, Dashboards, Citrix, Outlook, Niakwa, CareMC, Ivos,
Highly experienced in the Medical insurance field (with CPT, ICD9) CPR licensed.
Fast learner, adapt quickly to change and new environments.
Able to work in a stressful environment and provide excellent customer service
Research skills, with dedication, clear communication.
Exceptional rate of productivity, accuracy and efficiency
Well organized and proficient with details
Outstanding interpersonal and communication skills
Computer & Administration: Utilize Windows-based PC’s with various software: Microsoft Word, PowerPoint, Excel, Outlook
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Other Partnership Healthplan of California Employee Reviews

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Growing business
Pharmacy Department Administrative Assistant (Current Employee) –  Fairfield, CAMay 8, 2017
A nice place to work; great people. Hard workers. A lot of job variety and responsibility. Culture is upbeat and upper management strives to provide incentives to keep the workplace upbeat and positive. Workforce is young, ambitious, educated.
Pros
Great benefits and company is aware of the need for work-life balance.
Cons
Outgrowing some of its procedures, small business mentality but big business growth and goals.
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Rigid and old fashioned
Program Manager (Former Employee) –  Fairfield, CAApril 4, 2017
Partnership has grown rapidly but still has many processes rooted in the days that it was a small company. It has not developed a strong enough structure to support 600 employees in 4 offices. There is poor communications and lack of coordination between the Fairfield and Redding offices, which results in a great deal of unproductive conflict.

In addition, for exempt employees, the hours are very long. Certain departments such as quality are extremely understaffed. HR tends to manage all of its employees like hourly workers. For example, even highly skilled, highly motivated skilled employees are not allowed work from home. Every month there are "mandatory fun" activities that eat into the workday, which means exempt employees must make up the time at night or on weekends.
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Overall rating

3.3
Based on 18 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.5
Job Security/Advancement
3.1
Management
2.8
Culture
3.2

Partnership Healthplan of California Reviews by Location