Dispatching for Xfinity Home Security & Data Entry
Dispatch/Data Entry (Former Employee) – Ashland, MA – September 9, 2015
We would start our day by inputting the data for our techs on Excel Spreadsheets for all installations. I enjoyed my co-workers very much, we worked great as a team always, my manager was nice when needed. The hardest part of my job was dealing with unhappy customers due to techs no shows or errors as well as dealing with the techs who were given installations for customers who never ordered the service. I enjoyed working with the technicians & learning how to dispatch. However with most temp agencies I have been dealing with recently promise a future with the company, however they let all the temps go at the end of the contract to bring new temps in.