Bilingual (English/Armenian) Patient Care Coordinator (Part-Time 20 Hrs/Wk)
Pasadena CyberKnife Center - Pasadena, CA

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* This is a part-time position (20 hrs/week). Please do NOT apply if you are looking for a full-time job *

Responsibilities:

  • Answers incoming calls, retrieves phones messages and prioritizes return phone calls
  • Greets and assists/directs patients who come to the center
  • Provide prompt and accurate information to patients
  • Distributes and obtains appropriate forms, including new patient information, insurance information, and HIPAA information for all patients
  • Schedules appointments
  • Prepares, pulls and files client charts on a daily basis
  • Confirms the next day appointments
  • Registers patients by verifying that patient’s record is up-to-date and accurate
  • Translates for our Armenian-speaking patients
  • Tracks referral source for all patients
  • Collects and records payments
  • Submits appropriate information to the insurance carriers to verify insurance eligibility and benefits prior to patient receiving services, and requests third party prior authorization as needed
  • Works with insurance companies and other agencies to facilitate authorizations and benefit verification
  • Communicates with patients and doctors offices if needed
  • Assist the radiation therapist if requested
  • Ensures that the front office is in order

Qualifications:

  • Bilingual (English/Armenian) required
  • Must be high school graduate
  • Previous medical experience preferred
  • Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and referring physician population. This includes listening and problem solving skills
  • Excellent communication skills (written and verbal)
  • Strong computer skills
  • Must be able to organize time and prioritize numerous duties within strict deadlines
  • Requires the ability to deal with numerous interruptions
  • Must deal with patients in a caring and respectful manner
  • Must be detailed oriented
  • Ability to maintain strict confidentiality

Indeed - 17 months ago - save job
About this company
Providing revolutionary cancer treatment in Los Angeles.