Never felt so undervalued in my life!!
Member Service Representative (Former Employee) – Milpitas, CA – April 9, 2015
What can I say, I worked for this company for almost 2 1/2 years and assumed tons of responsibility happily I might add. There was so much turnover there wasn't any chance to get any formal training. At the end I did operational duties, was a teller, opened new accounts, and did loans and IRAs not to mention I also helped out at multiple branches in the South Bay Region (yes I'm calling you out). We received a raise once a year around April (based on the prior years performance), needless to say I was so incredibly offended at the 1% yes 1% raise (received April 2014) that I received after doing what I felt like was a good job, going above and beyond what was asked of me.
This company will waste your time, the South Bay Region will waste your time, and the specific people within that region will waste your time.
I usually don't write reviews for places but after learning about the raises for this year (based on 2014 performance) I am happy that they are changing their attitude. It is still a popularity contest among the higher ups (regional managers) so don't speak out.