Homejoy (www.homejoy.com) is an online platform for customers to book professional home services, starting with home cleaning. We were funded by Y Combinator and Andreessen Horowitz, and now by our customers.
What does Operations do?
Operations, led by the COO, is 7-person team of mostly MIT graduates launching and managing our core business end to end. In the team's first 24 weeks, we launched in 21 domestic and 1 international market. We've delivered double-digit revenue growth every single week, and every new market's growth tracks faster than our first benchmark market.
What does the Operations Manager do?
You will be expected to aggressively mine our data dumps, form hypotheses, spar with and win over your peers, deploy tests, and drive metrics every day. Specifically,
Grow the service provider base
Improve service reliability & quality
Plan and deploy the next verticals to expand into
What will you get out of the role?
If you've ever wanted to not only analyze and recommend, but actually DO something, then this is your chance. You have, at your disposal, millions of data points and dollars -- and households to reach.
Phone screen with the COO
Half-day data test
2 week contract to deliver results
FTE offer contingent on #3
Degree from Top Tier University
2 years of Consulting or Finance Work Experience