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40 reviews

Patient Access Employee Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
Compensation/Benefits
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Management
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Position with Strong Managers
Lead Scheduler (Current Employee), Miramar, FLJuly 13, 2015
At Miami Children's they have allowed me to on projects so that I am able to apply the information from my MBA to real world experience. The management team is always trying to help their employees suceed.
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Fun place to work
patient advocate (Former Employee), Mount Pleasant, IAJune 21, 2015
Pros: Tea Room Milkshakes
Cons: Lunches on Sunday
Helping patients find their destination when checking in with Patient Access. I love helping people who our Cancer patients. Learned don't take things for granted.
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Team centered work environment
Supervisor (Current Employee), Marietta, GAJune 10, 2015
Kennestone fosters a very family oriented, team centered work environment where coworkers become friends, team members are supported and I feel encouraged to do my best and be the best that I can be. I enjoy working with my colleagues and supervising my amazing staff. We have a good time each day at work while providing efficient and outstanding customer care to all of our patients.

I enjoy being given the opportunity to learn and grow in PAS and learned a lot through all of the changes/advances we've made as a system.
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Workplace
Out Patient Services Manager (Former Employee), Chicago, IlMay 25, 2015
Mercy is a great organization to work for room for advancement within the company. Open door policies which is great with management. benefits were nice such as tuition reimbursement. Many workshops to improve your job.
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Wonderful group of people
Light receptionist (Former Employee), Upper Arlington,OhioApril 27, 2015
Processed patients for Screening Mammograms
Verified eligibility for Insurance claims
Light receptionist duties performed for Kingsdale Gynological Associates
100% Quality score for the last two years
Ran Reports and made necessary corrections
Call/Fax for Patient Orders
Scheduled and Cancelled appointments for patients
CPR/Red Cross Certified
Worked Independently with little supervision
Assisted patients with financial aid
Pre-Registration for OhioHealth Mobile Mammography Van
Provided Pre-Registration/Insurance assistance to five different Neighborhood Care Centers throughout OhioHealth
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Always a change in the environment
Office Manager (Current Employee), OFallon, MissouriApril 17, 2015
Evening shift in the ER can be fast paced. I enjoy the change in events from moment to moment. Always remember, you are seeing people when they are at their worst. It is not for those who wear their feelings on their sleeve.
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worst manager ever
Registrar (Former Employee), Lafayette, LAMarch 9, 2015
The management of this department was awful. She would select favorite employees and she would treat the rest of us horribly. She aimed to make every day as miserable as possible. Would not recommend this department to my worst enemy
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Wonderful Place to Work!
Victory Medical Center Houston (Current Employee), Houston, TXMarch 5, 2015
Pros: small hospital
Tomball, was a awesome place to work! The only reason I left the hospital was because I moved away from the area. My day at work was ususally very busy. I started working in the ER and then moved to outpatient testing.
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Patient Access
Coordinator (Current Employee), Houston, TXFebruary 16, 2015
Great company to work for. Not too big of a hospital if you are into to a large amount of patients this isnt that place. But over all, a nice place to work and meet new people whether coworkers or patients
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Competitive work environment
Performance Improvement Manager (Current Employee), Syracuse, NYFebruary 9, 2015
Pros: competitive salary, great benefits package
Cons: most work sites are downtown locations
Competitive, busy work environment. Grown tremendously within the 15 years I've been there. Management varies depending on department affiliated with as well as job duties. Most positions work with numerous managers and administrators to attain goals.
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My position at St Francis
Patient Access Register (Former Employee), Monroe, LAJanuary 20, 2015
I really enjoyed helping patients with whatever needed to be done. I would register patients & pre-register patients for surgery that they had scheduled. I would make sure pre-authorization was done also. I enjoyed all my co-workers also. Was a very nice hospital to work for.
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Pre registration of incoming patients
Telecommunications/Patient Access (Current Employee), Kansas City, KSJanuary 4, 2015
Pros: customer service
Worked with patients, answering questions, and directing them to the department that they are needing.
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High stress ..fast-paced position in the ER...registered patients admitted to the ER ...from walk-ins to traumas coming by ambulances
ED Registrar (Former Employee), Portsmouth Regional Hospital ..Portsmouth NHDecember 22, 2014
Pros: enjoyed the fast-paced workplace, working without much supervision
Cons: lack of good managers....and training
Registered patients and processed related paperwork. Duties include
interviewing patients / families, preparing standard registration forms, and
performing other admission or transfer related tasks... performed clerical and
secretarial work. Relied on limited experience and judgment to plan and
accomplish goals. Performed a variety of tasks. Obtained necessary ID -
drivers license..insurance cards...then scanning them into
system...providing necessary information to uninsured patients...collecting
co pays as needed and posting them to ledger.. Answered an average of 20
calls per day by addressing patient and nurses' inquiries, solving problems
Knowledge of medical terminology and some coding...Medicare /
Medicaid...HIPPA..Medifax and PPI...worked in conjunction with nurses
and physicians

Ability to work in fast-paced and high stress workplace
Utilizing compassion and understanding...also high degree of confidentiality
Cross-trained in other departments - Breast Center..Direct Admissions..Lab
Ability to obtain correct orders and scheduling from physicians / offices
Work very well with a cultural diverse population...Helped to develop a
strong and healthy workplace
Utilized strong interpersonal, oral, written and organizational skills
I pride myself with using diplomacy and humor to help resolve problematic
situations..
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Excellent job and benefits!
Finance Specialist (Former Employee), Charlottesville, VADecember 18, 2014
I sat at my desk for about 40 hours a week, the only time I wasn't at my desk was when I was training referral coordinators. Loved my coworkers and management team. I gained tremendous experience working with insurance, billing, and using the various databases. Hardest part of my job was the constantly changing insurance market and rules applying to referrals and authorizations. Most enjoyable part of my job was helping people truly understand their insurance and educating my referral coordinators so they would be able to prevent our patients from racking up big bills. This is especially important to the population living on a fixed income.
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good place for patients to go
Senior Admissions (Former Employee), Valhalla, NYDecember 16, 2014
Pros: knowing we are there to do our best
Cons: knowing that no every will be walking out
daily dietary duties and patient admission duties to better the visit of a patient and family
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Fast paced busy work place.
clerk (Current Employee), Bakersfield, CANovember 29, 2014
Pros: communication with patients and being able to brighten up there day.
Cons: short lunches
I like this position because it keeps me grounded with humility and constantly working.
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Registering Patients
register patient (Former Employee), Lynn, MANovember 5, 2014
Pros: lanch mail
Cons: brack in cafiteria
It was evening shift, I have learned how to great, how to handle challenging situation, I had a very nice manager and co workers. the hardest part was when patient died but I enjoyed handling that moment.
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Productive very Planetree
Verification Specialist (Current Employee), Derby, CTOctober 8, 2014
Pros: great cafe food
Cons: short lunches; no opportunity for growth
very busy verification department, learned a lot of skills and techniques .
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VERY UNORGANIZED
SERVICE REPRESENTATIVE (Former Employee), ILLINOISSeptember 14, 2014
A TYPICAL DAY IN THE PATIENT ACCESS CENTER IS VERY OVERWHELMING AND STRESSFUL.
THE HARDEST PART OF THE JOB IS TRYING TO SCHEDULE APPOINTMENTS FOR PATIENTS WHEN THE AVAILABILITY OF THE DOCTORS ARE VERY POOR
THE DOCTORS CONSTANTLY CANCEL PATIENTS APPOINTMENTS AND PATIENTS WHO ARE IN NEED OF SEEING THE DOCTORS HAVE TO WAIT WEEKS BEFORE BEING SEEN BY A DOCTOR
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Fast paced work enviorment
REPRESENTATIVE, NEWARK BETH ISRAEL MEDICAL CENTER (Former Employee), Newark, NJJuly 11, 2014
My work day would consist of a high volume of sick patents in a extremely busy inner city emergency room. I often worked with a very skilled staff who can work under very stressful situations.

Patient Access Salaries

Patient Services Representative
$38,000 per year
Registrar
$12.50 per hour