Customer Service Representative, Houston, TX - September 10, 2017
Its really busy and its too much work for too little money. The customers you have to deal with are rude. The breaks are unrealistic, 10 mins only. Very draining. If someone was just needing work then I would suggest it until they find something else. The way the customers are allowed to speak to you any kind of way. The leads are helpful and the trainers are as well but once you get on the floor its very busy and still alot to learn. You have to wait 90 days for insurance benefits to begin. They give out bonuses after you've been there 90 days based on quality, attendace, production. They give two annuall bonuses in June and Dec but its so taxed along with the monthly bonuses.